Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,288 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing discreet service. Sue was so friendly, helpful and knowledgeable. Thank you helping me to embark on new journey.”

Helpful Report

(Simply Shop) -

Thank you Manjit for the amazing review. We will pass on your praises to Sue, she is always going above and beyond! Have a lovely day. SW Team

“Excellent service with prompt delivery. Good friendly helpful advice for returns.”

Helpful Report

Thank you for the review. We are delighted to hear that you find our Customer Service excellent. Our team are always here to help. SW Team

“Brilliant! Loving the choice. Great hairstyles, great colours, very realistic. Arrive fast.”

Helpful Report

Thank you Brenda for your review. We are delighted to hear that you are happy with the choices that we offer. Enjoy the rest of your day. SW Team

“Absolutely love the hairpiece. The colour is beautiful and matches perfectly with my own hair, it has a mixture of browns which looks very natural. Simply wigs kept me informed at all stages and were very helpful. I would definitely buy from them again. Thankyou”

Helpful Report

Thank you for your lovely review. We are delighted to hear that the item you chose is perfect for you. Our Customer Services team are always here to help and we look forward to hearing from you again. SW Team

“Very good service and products received.”

Helpful Report

Thank you for your review, it is very much appreciated. Enjoy the rest of your day. SW Team

“Brilliant service can’t praise them enough it so daunting when you have to start wearing wigs hair pieces buying or returning is so simple keep up the good work thanks”

Helpful Report

Thank you Rita for the lovely review. We are delighted to hear that you find our Customer Services brilliant. Hope you enjoy the rest of your day. SW Team

“Excellent choice of wigs and colours swift efficient service Staff are pleasant and courteous no problems when discussing return of a wig as colour not suitable I will buy again highly recommend Simply Wigs”

Helpful Report

Thank you Carol for the lovely review. Our Customer Service team are delighted to hear that you loved the Simply Wigs experience. Let's keep our fingers crossed that you find your perfect wig. Have a lovely day. SW Team

“I had an excellent experience from start to finish! The customer service was great - very clear, kind, and helpful. I bought my first wig and was absolutely delighted with the quality, colour, and fit! I'll definitely shop with Simply Wigs again!”

Helpful Report

Thank you so much Amanda for the fabulous review! We are delighted to hear that you love the Simply Wigs experience. Our Customer Service team strive for excellence and we are always here to help. It's so lovely to hear that you have found the perfect wig. Enjoy the rest of your day. SW Team

“I have just received my Cori Mono wig. Ordered 4days ago and already here, service amazing. The wig is absolutely fabulous, thank you Simply Wigs...”

Helpful Report

You are very welcome Anita, and thank you for your fabulous review! We are delighted to hear that you love the Cori wig as it is one of our favourites. Enjoy the rest of your day. SW Team

“Good service and very helpful staff”

Helpful Report

Thank you for the review. We are delighted to hear that you love our Customer Service, we are always here to help. SW Team

“Excellent information on the website. Easy ordering process with the order processed and delivered within a week.”

Helpful Report

Thank you so much for the lovely review. We are delighted to hear that you find the information on the website excellent. Enjoy the rest of your day. SW Team

“Very helpful customer services. Get back to you very quickly and really help you out. Highly recommended.”

Helpful Report

Thank you Sharon for the lovely review and recommending us. We are delighted to hear that you love our Customer Service, we are always here to help. SW Team

“Excellent service from Simply Wigs. Absolutely love my Tulip wig in Smokey Melange. Tricia”

Helpful Report

Thank you so much Patricia for the review. We are delighted to hear that you love our Customer Service as we do strive for excellence. The Smokey Melange is a lovely blended Grey and looks amazing on the Tulip wig. SW Team x

“From the Netherlands I ordered Rachel Welch’s spotlight from Simply Wigs. The wig is beautiful and the service they provide is great. They respond immediately to questions you ask them. Next time I will definitely order from Simply Wigs again, highly recommended! Greetings, Lida”

Helpful Report

Thank you so much Lida for the fabulous review! The Spotlight wig from Rachel Welch is one of our favourites and we're glad that you agree. Our Customer Service team strive for excellence and are delighted to hear that you enjoyed the Simply Wigs experience. We are always here to help and look forward to hearing from you again. SW Team x

“The only wig site I use now. Excellent service”

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Thank you so much for the 5-star review! We are delighted to hear that you love the products and Customer Service. SW Team.

“Ottimo è arrivata la mia parrucca stupenda rifinita bene ottimo prezzo come quella che ho scelto con un pò di ritardo ma ne è valsa la pena! Grazie veramente mille! 🤗👍”

Helpful Report

Hi Tiziana, we are delighted to hear that you have received your order and you are happy with it! Have a lovely day. SW Team.

“Thank goodness you were back to process my recent order. Lovely to speak to someone which made my purchase hassle and stress free. Top marks beats ordering online any day. Keep up the good work. One happy customer.”

Helpful Report

Thank you so much for the lovely review Helen. Our Customer Services team strive for excellence to ensure you love the Simply Wigs experience. Enjoy the rest of your day. SW Team.

“Delivery was fast. Love the colour. It’s a fantastic fit!”

Helpful Report

Thank you for the review. We are over the moon that you love your product. Have a lovely day! SW Team

“Quick delivery & beautifully packaged. Scrunchie not very elasticated & not great for very thin hair as you can’t wrap it round a ponytail 3 times. It keeps slipping out.. still trying though!”

Helpful Report

Thank you so much for the review. We are delighted to hear that you love our packaging, we will inform our despatch team :) If you require any further assistance, please call our offices on 01484 844557. SW Team

“The wig was fab Really looks so natural It’s a little bit itchy I had to cut the sides out to make it fit properly as it was hurting my ears apart from that it’s really lovely I can’t believe how real it looks No one knows it’s a wig”

Helpful Report

Thank you Tina for the review. We're happy to hear that you have found a wig that is perfect for you. SW Team.

Simply Wigs is rated 4.8 based on 13,288 reviews