Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,198 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying from Simply Wigs for several years and always had total satisfaction with the quality and workmanship of the wigs I have bought. If you have a question it's always answered within a short space of time ,very efficient and quality service, can't wait to buy the next one.”

Helpful Report

Thank you Susan for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always happy to help out their customers. All the best to you, SW Team

“I recently purchased some T Range fibre hair shampoo and conitioner. It arrived promptly and beautifully packaged in lilac tissue paper within the bubble wrap. Then much to my surprise and delight, within a little box was a chocolate! Due to alopecia, I have struggled with my hair loss and often feel ugly and "down" but the surprise chocolate really made my day and gave me a real boost!!”

Helpful Report

Thank you Kay for your kind review, we really do appreciate it. We are so happy to hear you enjoyed your chocolate treat and made your day! If you require any assistance or wish to have a chat, you know where we are :) SW Team x

“Always a pleasure buying from Simply Wigs.”

Helpful Report

Thank you Pamela for your lovely review :) We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“Been using them for years. Very reliable. My recent purchase didn’t have the colour I wanted in stock (it was discontinued), so they emailed me and asked if I wanted a different colour or a refund”

Helpful Report

Thank you for your review! We're sorry to hear your original order was discontinued, but lovely to know we were able to provide you with alternatives :) All the best, SW Team

“The customer service from Simply Wigs is fantastic. I had some queries about the wig colours and got prompt, friendly and very helpful responses to my emails from Emma-Jay. I have ordered my wigs from Simply Wigs for the past ten years and will continue to do so.”

Helpful Report

Thank you for your fab review, we really do appreciate it. Emma-Jay is always happy to help her customers, and we will be sure to pass on your comments :) We do look forward to hearing from you again, SW Team

“A big thank you to Laura for overseeing my order so efficiently I’m much obliged 💜”

Helpful Report

Thank you Rochelle for your kind review! Laura is always going above and beyond for her customers' needs, so we will be sure to pass on your lovely words. All the best, SW Team x

“Placed an order for my new hairpiece needed help with colour,s/w helpful as always was told right away it was on a back order and will be notified when it comes in. Every confidence in the team and will await their response”

Helpful Report

Thank you Pat for your kind review, we really do appreciate it. It's wonderful to know the Customer Service team could be of assistance in choosing a colour. If you do have any queries in the meantime, please do not hesitate to contact us. We are always here to help. SW Team

“The staff are always so helpful & caring excellent service every time,”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it. The Simply Wigs team are always going above and beyond for their customers' need, so we will be sure to pass on your kind words :) Love, SW Team

“I’ve been buying from simply wigs for many years, I cannot fault their attention to detail and their excellent service. Thank you!”

Helpful Report

Thank you Sue for your excellent review, we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience over the years. All the best, SW Team

“Well if I am perfectly honest it’s not the best Tress wig I have ever had it seems a lot thinner”

Helpful Report

Thank you Vanessa for your review. We're sorry to hear you have found your recent purchase to be unsuitable. If you wish to discuss this further, please contact the Customer Service team on 01484 844557. SW Team

“Staff are exemplary. Always have time to answer questions and advise. The choc in the parcel is a lovely touch.”

Helpful Report

Thank you Bernadette for your kind review, we really do appreciate it. The team are always happy to help, and we are happy to hear you enjoyed the chocolate treat. All the best, SW Team

“Fabulous wig & brilliant service as always. Thank you Simply Wigs Team for your wonderful empathetic support.”

Helpful Report

Thank you Anna for your brill review. The team are always going above and beyond for their customers' need, so we will be sure to pass on your comments :) Have a wonderful day! SW Team

“Easy to purchase online, clear accurate description of product, good price & efficient delivery.”

Helpful Report

Thank you Maureen for your wonderful review, we really do appreciate it. We are so happy to hear you are happy with your Simply Wigs experience. All the best to you, SW Team

“The wig I purchased was exactly what I wanted, delivered on time, and fits really well. All my friends are impressed with how well it suits me.”

Simply Wigs 5 star review on 4th July 2024

Helpful Report

Thank you Mary for your lovely review, and for sharing your purchase with us. You do look amazing! Hope you have a fab rest of your day, SW Team

“Quality products. Timely delivery. Excellent service.”

Helpful Report

Thank you for your excellent review Kevin! We really do appreciate it. SW Team

“Yes fine I recently purchased 2 and like both of them. The colours are a blond and also a black and accurate as advertised.”

Helpful Report

Thank you for your lovely review Angela! We are so glad to hear you are happy with your recent purchases. All the best to you, SW Team

“10 years on Simple WIgs is Simply unbeatable for choice service and proffessional friendly warm staff.”

Helpful Report

Thank you Eleanor for your lovely review and custom! We are so happy to hear you have enjoyed your experience with us over the years. All the best to you, SW Team

“I am very happy with my new wig, I sent for a slightly different style and colour, it makes such a difference knowing if not completely satisfied I just give the girls a call and able to return, but I would like to say it's ALWAYS a pleasure to ring simply wigs as the girls are so cheerful and helpful, not just the odd time but every time I phone, so Thank you all so much, joyce B”

Helpful Report

Thank you Joyce for taking the time to leave your review, we really do appreciate it. The Customer Service team are always happy to speak with our customers, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Love my first one now just waiting for second to arrive in a few days xx”

Helpful Report

Thank you Linda for your lovely review! We are so happy to hear you love your first purchase! Please do let us know how you get on with the second :) All the best, SW Team x

“Love experience”

Helpful Report

Thank you Annette for your brill review! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,198 reviews