Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,148 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wig for my mother is fabulous. Quality, colour and style looks very natural. Packaging was excellent. My only feedback is that for the price, the elastic and velcro at the back, to tighten the wig, could be slightly broader to grip better. Otherwise, well worth the purchase!”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear that you and your mother are happy with your recent purchase! Thank you also for the feedback upon the velcro strip, we will be sure to pass this onto our suppliers. All the best, SW Team

“The staff were extremely helpful considering it was my first time placing an order. E mails kept me informed and I didn't have to wait very long for my order to arrive....all good! Will definitely be placing another order.....when I've saved up a bit! Many thanks”

Helpful Report

Thank you for your lovely review, we really do appreciate it! We are so delighted to hear you have enjoyed your recent Simply Wigs experience! We do look forward to be hearing from you again soon, SW Team

“My hair was so thin my scalp was visible back and front, from the crown area down to the front of my fringe. I tried many wigs and found them itchy, heavy, a poor colour match and not very well made! I finally found Simply Wigs and the difference was amazing. I emailed Laura and immediately she made me feel at ease, she discussed the issues I had with other wigs and we decided that I send in a photo of my problem hair. She came back to me very quickly and after seeing the photo she offered me an enhancer and managed to get one that matched my streaked hair colour! I also decided to get two as I still lacked confidence and was unsure. When they came I couldn't believe the softness and how light they are, when the cap clips are on and is very secure. It took a bit of courage to start with as I was nervous people would know. My hairdresser cut both enhancers into the shape I wanted and now I have two very nice hair enhancers. I wish I had used Simply wigs years ago! I spent a fortune on ill-fitting enhancers and wigs. I was so very grateful to Laura, she listened patiently to what I said and understood the feelings I had of embarrassment and lack of self-confidence. I am so happy with my purchases, I will go back to Simply Wigs for all my future purchases! No more buying blindly and being uncertain of quality, it was so depressing to receive umpteen unsuitable enhancers or wigs. Simply wigs are simply the best!! Especially Laura”

Helpful Report

Thank you Mary for taking the time to review your Simply Wigs experience, we really do appreciate it. We are so delighted to hear that you were put at ease with the assistance of Laura, as she is always going above and beyond for her customers. We completely understand how difficult it can be going through hair loss, so receiving as much information/advice is very important in ensuring the right style and colour is selected. We will be sure to pass on your kind words to Laura :) Please know that if you require any assistance in the future, you can contact us on emails/telephone. All the best to you, SW Team

“i received my real hair topper which I ordered in ash blond. However it was rally a bleach blonde yellow colour. So I dyed it to match my hair and it worked very well.”

Helpful Report

Thank you Dawn for your review. We are delighted to hear that you were able to personalise your order to ensure this was a perfect colour match! All the best, SW Team

“Fantastic products and exceptional service.”

Helpful Report

Thank you for your fab review, we really do appreciate it. All the best, SW Team

“The service and advise I received was first class. Laura was most helpful. Nothing was too much trouble for her. Would definitely recommend this company and will be ordering again in the future.”

Helpful Report

Thank you Diane for your kind words, and for recommending us, we really do appreciate it. Laura is always going above and beyond for her customers, so she will be delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Ordered hair topper was disappointed with style and colour,once communication was started with regards to a refund things were resolved quickly, would order again”

Helpful Report

Thank you Teresa for your review, we really do appreciate it. We're sorry to hear that you were unhappy with your recent purchase. However, it is lovely to know that you were happy with the service you had received. All the best, SW Team

“Nice friendly staff who are extremely helpful. I purchased a wig which was right on the edge of maybe fitting and it sadly didn’t simply wigs did not quibble and refunded the money in good order. I will be buying from them again this time I will call and have a chat about my requirements first.”

Helpful Report

Thank you Emi for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, as the team are always going above and beyond for their customers. All the best, SW Team

“all the wigs I have purchased are very good, Service goo too.”

Helpful Report

Thank you Marion for your kind review, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases from us. All the best, SW Team

“This gorgeous turban and accessories was purchased for a friend. The quality is excellent and the item was beautifully packaged. The little chocolate gift was the sweetest touch! Sent promptly and received gratefully. Highly recommend Simply Wigs.”

Helpful Report

Thank you Maree for your excellent review, and for recommending us, we really do appreciate it. We are so delighted to hear that you and your friend are happy with the new purchase, and enjoyed the chocolate treat! All the best to you both, SW Team

“AS ALWAYS BRILLIANT SERVICE AND GOOD QUALITY WIGS WOULDN'T GO ANYWHERE ELSE”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! All the best, SW Team

“Excellent service. Would highly recommend. The chocolate is an added bonus which is a lovely gesture. Thank you.”

Helpful Report

Thank you Vicky for your excellent review, and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your purchase and enjoyed the chocolate treat! All the best, SW Team

“Love it had lots more of compliments x”

Helpful Report

Thank you Michelle for your fab review! We are so delighted to hear that you are happy with your purchase and have been receiving compliments! All the best, SW Team x

“Great company to deal with. The wigs are great quality, the people I have dealt with are very helpful and cheerful. The delivery is very quick and the way the items are packed is a pleasure to open. The surprise of a chocolate in a little box is an extremely nice touch.”

Helpful Report

Thank you Carole for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and loved the chocolate treat :) All the best, SW Team x

“Wore the fringe wig which is on a hairband, I wore it under a turban it looked like a fashion statement. Would recommend it”

Helpful Report

Thank you Maggie for your fab review of your purchase, we really do appreciate it. We are so delighted to hear that you are happy with the hairpiece, and would recommend to others! All the best, SW Team

“Excellent service, extremely good service. I wish I had used them before as I had paid double the amount from another supplier before Highly recommended”

Helpful Report

Thank you Bridget for your excellent review, and for recommending us, we really do appreciate it. We do hope to hear from you again soon, SW Team

“The eyebrows are life changing for me. I will certainly buy again.”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you are happy with your purchase :) All the best, SW Team

“I have purchased wigs from simply wigs for many years now. I never go anywhere else. I would strongly recommend them to anyone. Their customer service is second to none. Thank you to the simply wigs team 😊”

Helpful Report

Thank you Dawn for your kind review, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers, so it's lovely to know you have enjoyed your experience with us. All rhe best, SW Team :)

“First of all, I would like to introduce myself as I am from Asia and my English is not good enough. And that was troublesome to buy my first hair topper online. But the simply wigs staff gave me great advice. and made me feel very friendly. And what impresses me the most is the super quick response to emails. Because I remember I asked a lot about hairpiece and hair topper until I decided to buy it. And I received the topper the next day and I am very impressed with this topper and thank you for your honest service. And for sure I will order next time. thank you very much 🙏🙏🙏🙏🙏”

Helpful Report

Thank you Tumtum for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, as the Customer Service team are always going above and beyond for their customers. It's also lovely to know that you love your new purchase, it really is music to our ears! We do hope to be speaking with you again, SW Team x

“Beautiful wig so happy with it 😊brilliant service as always don’t know what I would do without this wonderful company thank you so much 😊”

Helpful Report

Thank you Adele for your brill review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchase and experience with us :) All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,148 reviews