Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,119 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2025

606

Anonymous

Anonymous // 01/01/2019

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“Always great service and lovely wigs”

Helpful Report

Thank you Louisa for your lovely review! We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“I live too far away to have an appointment at the salon so I phoned (without an appointment) I was given amazing support, so kind, incredibly helpful - nothing was too much trouble. I received e mail recommendations later that day that were spot on to my specific requirements along with tips on how to solve some difficulties with my wigs slipping. I can’t recommend Simply Wigs highly enough!! Thank you so much, the advice has transformed my wig wearing experience! If you’re thinking of purchasing a wig don’t think about it any longer… Do it now - you definitely won’t regret it and if you need any help definitely ring for advice if you can’t make it to the salon!”

Simply Wigs 5 star review on 12th April 2024

Helpful Report

Thank you for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your experience at Simply Wigs, as the Customer Service team do go above and beyond for their customers' needs. They do certainly give as much advice/information as you need, and you know if you have any further questions, you can give us a call/email at any time. :) Thank you also for sharing your purchase with us, you look amazing! We do hope to be hearing from you again soon, SW Team x

“Great service on time in full”

Helpful Report

Thank you for your lovely words, we really do appreciate it. All the best, SW Team

“I have purchased quite a few wigs now from Simply Wigs and I have not been disappointed with any of them. I recently called and spoke with a charming young woman at their Base to ask for help and she was extremely professional and went out of her way to assist me. I will certainly remain one very satisfied customer”

Helpful Report

Thank you Maureen for your kind review, we really do appreciate it. We are so happy to hear you are happy with your experience at Simply Wigs, as the Customer Service team do strive for excellence. We will be sure to pass on your lovely comments. All the best to you, SW Team

“I'm an entertainer. Been waering wigs for stage/entertainung for decades now. This is one of my top wigs to date. It's light, petite cap, and the colour is perfect along with the price. Well done Simply Wigs!”

Simply Wigs 5 star review on 10th April 2024

Helpful Report

Thank you Lily for your brill review, and for sharing your purchase - you look fabulous! We are so delighted to hear you are happy with your style, and is perfect for your needs. We hope you have a lovely rest of your day, SW Team x

“Very pleased with purchase. Service and communition were excellent.”

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Thank you for your excellent review, we really do appreciate it. We are so happy to hear you had enjoyed your experience with us. All the best, SW Team

“This is my second wig. The first I bought elsewhere and it cost a lot of money but it’s not comfortable and doesn’t feel right. This one, Ginger by Ellen Willie in colour Bernstein Mix, cost a lot less and feels much more comfortable and I feel confident in it. Ordering from Simply Wigs is so easy. Thank you so much for giving me back some confidence.”

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Thank you Angela for your brill review, we really do appreciate it. It's so wonderful to know you have found your perfect style and colour, as you do look amazing! We are also happy to hear you find the ordering process to be easy, as we do know how stressful it can be ordering online. :) All the best to you, SW Team

“Excellent customer service”

Helpful Report

Thank you for your excellent review! It's so lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“No thought it was very thin and clip was too small”

Helpful Report

Thank you Susan for your feedback on your recent purchase. We are sorry to hear the hairpiece was not suitable for your needs. If you do require any assistance in choosing an alternative, please do contact us - we are always here to help. SW Team

“Great service and very good selection.”

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Thank you Catherine for your brill review, we really do appreciate it! Hope you have a lovely rest of your day, SW Team

“Ordered a top piece and it arrived as stated. Perfect colour match, good quality and good price. I ordered exactly the same over 2yrs ago and while it's still fine to wear I decided to buy the 2nd one so it would be there for when 1st one was past it's best. Definitely recommend.”

Helpful Report

Thank you for your kind review, and for recommending your experience, we really do appreciate it. We are so delighted to hear you find your order to be perfect for your needs! All the best to you, SW Team

“Excellent, friendly,helpful advice and service from everyone I spoke to on the phone Nothing was too much trouble and both ladies I spoke to took time to answer the numerous questions I had as I am a complete newcomer to the world of wigs. I haven’t yet had the confidence to wear mine out for the first time but I’m sure that once I do, I will love the confidence it will give me as my natural hair rapidly thins. Thank you very much to all!”

Helpful Report

Thank you Gillian for your fantastic review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you require any assistance in the future, you know where we are! All the best, SW Team

“Quick and easy ordering, prompt service and delivery. Thank you”

Helpful Report

Thank you Jane for your fabulous review, we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“I ordered the dimples travel set and a set of eyebrows. The set has shampoo, conditioner, fibre oil conditioner and hair spray brilliant for travelling. The eyebrows are great put a set on and they just lasted a week well pleased”

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Thank you Sharon for your brilliant review, we really do appreciate it! We are so happy to hear you are happy with your recent purchase, and are perfect for your needs. Hope you enjoy the rest of your day, SW Team

“Very happy,quick service.”

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Thank you Nancy for your fab review! We hope you enjoy the rest of your day, SW Team

“First class service, highly recommended”

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Thank you for your kind review, and for recommending us - we really do appreciate it. All the best, SW Team

“I buy 3 time , but iam not happy with strength . . Not very sticky . I order svery sticky . But this one same S I buy before”

Helpful Report

Thank you Shahidazam for your feedback. We're sorry to hear that you are unhappy with your recent order. If you do wish to discuss this further, please do contact our friendly Customer Service team on 01484 844557. All the best, SW Team

“The wig is lovely and good advice”

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Thank you Claire for your brill review! We're so happy to hear you have enjoyed your experience with us. All the best, SW Team

“I thought there would be more hair to my shaggy bun, I’m trying to grow my hair ,and use this to hide that I’m losing hair in places. Very nice quality hair. Thanks Susan .”

Helpful Report

Thank you Susan for your feedback. We are sorry to hear that you found your hairpiece to be unsuitable. It is known that customers use two of the hairpieces at a time to create more volume! If you do require any assistance in choosing an alternative, please do not hesitate to contact us! All the best to you, SW Team

“Not the right colour, great customer service to return item”

Helpful Report

Thank you Fiona for your review. We're sorry to hear the colour was not right for you, but it is lovely to know you were happy with the customer service! If you require any assistance in choosing an alternative, please do let us know. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,119 reviews