Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Fab wig for my holiday”

Simply Wigs 5 star review on 25th August 2023

Helpful Report

Thank you Sheila for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and was perfect for your holiday! We do hope to speak with you again soon, SW Team x

“Excellent product.”

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Thank you Pam for your excellent review, we really do appreciate it. All the best to you, SW Team

“Very efficient service.”

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Thank you for your fab review, we really do appreciate it! All the best, SW Team

“My experience with Simply Wigs has been brilliant. It was well packaged came within the timeframe they promised. I would definitely buy from them again.”

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Thank you for your brill review, we really do appreciate it! We are so delighted to hear you are happy with your Simply Wigs experience! All the best, SW Team

“Always high quality.”

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Thank you Elizabeth for your brill review, we really do appreciate it! All the best, SW Team

“Very happy with the service provided by Simply Wigs. The customer service team were extremely helpful and friendly.”

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Thank you June for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! We do hope to speak with you again soon, SW Team

“So helpful, very responsive. I wouldn’t shop anywhere else ❤️”

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Thank you Shona for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team x

“Wonderful service, wonderful people,a pleasure with every transaction.Good value too.”

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Thank you Chris for your kind words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team

“Simply Wigs always provide an excellent service. Products are packed well, communication is good and returns dealt with effectively”

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Thank you Valerie for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“5 star service , fast speedy delivery , staff always there if you need help , easy to get hold of , stock so much to choose from , amazing quality items”

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Thank you Deanie for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! All the best to you, SW Team x

“Prompt, efficient service and delivery of excellent quality products.”

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Thank you Kevin for your excellent review, we really do appreciate it! We are so delighted to hear that you are happy with your Simply Wigs experience! All the best to you, SW Team x

“I ordered a hair topper originally which wasn't right. There was no problem returning it. I then ordered a lovely bob wig and have had many compliments with people thinking its my own hair.”

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Thank you Julie for your fab review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us, and you have received compliments on your new look :) All the best to you, SW Team

“Excellent service have been buying from sw for quite a long time and have always been very happy with service and advice”

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Thank you Janet for your excellent review and lovely custom, we really do appreciate it. We are so delighted you have been enjoyed your experience with us :) All the best to you, SW Team

“Excellent products, fast delivery.”

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Thank you Olive for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team x

“Easy to order, very quick delivery and beautifully packaged (including nice touch of a complimentary chocolate) thank you !”

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Thank you Carolyn for your wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your experience with us! All the best, SW Team x

“This is my first wig, and its arrival gave me the confidence to shave off what remained of my hair. I have recently been diagnosed with AA and was desperately trying to cover my bald patches. This wig made me realise that it wasn't necessary. I took her to my hairdresser to get a little fringe cut in, and I am me again!”

Simply Wigs 5 star review on 23rd August 2023

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Thank you Charlie for your wonderful review, and for sharing your purchase with us, we really do appreciate it! We are so delighted to hear you are happy with your new style as you do look amazing! Please do contact us on 01484 844557, if you require any assistance in the future. All the best, SW Team

“Customer service is great. Products are great. Delivery is great. Only thing I find a wee bit difficult, is navigating the website, for a specific item, unless it’s a repeat order. 😘xxx B”

Helpful Report

Thank you Barbara for your lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us. If you do require any assistance with navigating the website, please do not hesitate to contact us - we are always here to help. All the best, SW Team x

“Superb service from knowledgeable staff. I have had such a positive experience, whether asking for advice re colour, style etc or arranging a return; nothing is too much trouble. My only complaint is that the stock is so comprehensive that choice can be difficult!”

Simply Wigs 5 star review on 22nd August 2023

Helpful Report

Thank you Stephanie for your kind words, and for sharing your purchase with us, we really do appreciate it. We are so delighted to hear that you are happy with your new style, as you do look amazing! All the best to you, SW Team

“Easy to order & get right shade. Lovely wigs”

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Thank you Maria for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your order :) All the best, SW Team

“I am more than pleased with the service I have received from Simply Wigs. My original purchase of a hairpiece was not a good colour match for my natural hair (through no fault of Simply Wigs). I wrote and explained the situation and Liv in Customer Services was extremely helpful in suggesting alternatives or offering a refund if that was not possible. I did indeed find an exact match for my own hair, albeit in a slightly different design. The hair looks and feels so natural that no-one could tell it wasn't my own. Ordering from Simply Wigs was easy, assistance from Customer Services was instantaneous and positive, items arrived beautifully packaged and the price was really competitive for the quality. What's not to like! I would be very happy to recommend Simply Wigs to anyone looking for a good quality product and am sure I will be ordering from them again in the future.”

Helpful Report

Thank you for taking the time to review your experience with us, and for recommending us, we really do appreciate it! Liv from our fabulous Customer Service Team is always going above and beyond for her customers' needs, so she will be delighted to hear you are happy with the service provided! It's so lovely to know we have been able to match you with the perfect colour, and the style is right for you too :) If you require any assistance in the future, you know where we are. All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 13,124 reviews