Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,237 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service. Item ordered was initially out of stock so order was cancelled but they offered to email me when back in stock which they did and have now received it.”

Helpful Report

Thank you for your kind review. It's lovely to know that you are happy with the service you have received from the Customer Service team. All the best, SW Team

“I was pleased that the wig was as shown in the advertisement photo. I enjoy wearing it and look forward to receiving the second of my choices in due course.”

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Thank you for your wonderful review! We are so delighted to hear that you have enjoyed wearing your recent purchase :) We look forward to be hearing from you again, SW Team

“Ordered bamboo liner to use under wig. Very pleased with product, fits exactly and comfortable. Have an average size head. Prompt delivery, well wrapped.”

Helpful Report

Thank you Elizabeth for your kind review. We are so delighted to hear that you are happy with your recent purchase, and is a comfortable fit for you. All the best, SW Team

“Have worn wigs for many years but have had difficulty finding the smaller collapsible wig stands. You provided them really quickly so thank you. Maureen Rae”

Helpful Report

Thank you Maureen for your fab review and custom, we really do appreciate it. It's lovely to know you are happy with your recent purchase! All the best, SW Team

“I got the wig shampoo and balm. It’s the best thing I have ever got for my wigs they are so soft and tangle free. I had one wig that was hard to brush so I thought I would try it and it’s so easy you brush now. Will defo buy again.”

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Thank you Lisa for your brill review. We are so delighted to hear that you are happy with the products you have received, and they help to maintain the style :) Hope you have a fab day, SW Team

“I had not wore a wig outside until my granddaughters wedding and I was so pleased with the response I got. Everyone said I looked so good I now wear it more. Thank you for your service and advise.”

Helpful Report

Thank you Irene for your fab review. We are so delighted to hear you were able to find a style that would be perfect for the occasion, and you were receiving compliments! We hope to be hearing from you again soon, SW Team x

“Service was very good,my wig was with me within two days,and l love it.The chocolate was a nice touch to.”

Simply Wigs 5 star review on 12th May 2022

Helpful Report

Thank you Lorraine for your lovely review, and for sharing your purchase with us, you look fab! We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Brilliant wig that is a perfect fit. Looks very nice on too. Good company to deal with.”

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Thank you Aileen for your brill review. We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“Order arrived very fast and quality was amazing. Very natural wig and comfortable. I love the colour which is shaded praline.”

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Thank you for your kind review. We are so delighted to hear that you are happy with your recent purchase! Hope you enjoy the rest of your day, SW Team

“Due to a shortage of human hair I have purchased a Jon Renau synthetic hair enhancer.. topper .. it’s a brilliant texture and my hairdresser has just cut in the fringe and layered it a little bit.. Top Smart 12 inch.. color 8/30”

Helpful Report

Thank you for your wonderful review and for sharing your fabulous purchase with us, you look amazing! We hope to be hearing from you again soon, SW Team x

“Everything I ordered arrived promptly and is exactly what I wanted (shampoo, conditioners, comb) Good quality products and good quality service. Thank you”

Helpful Report

Thank you Antoinette for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with the products you have ordered. All the best, SW Team

“Usually have good service”

Simply Wigs 4 star review on 12th May 2022

Helpful Report

Thank you Carol for your kind review and for sharing your purchase with us, you look fab! All the best, SW Team

“I absolutely love the wig, it's just what I ordered.i also loved the extra touch when I opened there was a chocolate inside a tiny box, I thought that was a lovely surprise, FANTASTIC”

Helpful Report

Thank you Janet for your fantastic review! We are so delighted to hear that you love your recent purchase (and enjoyed the choccy!) We hope you enjoy the rest of your day, SW Team

“The service I have received from Simply Wigs has always been first class, I have had to return a few wigs but not because of anything wrong with them it is always because I am not sure of the style or colour for me when I see them, I have no trouble whatsoever returning them and the staff are always so helpful and understanding. I recommend them to all my family and friends. Thank you all.”

Helpful Report

Thank you Rosemary for taking the time to write such a wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do strive for excellence. All the best to you, SW Team

“Great customer service & advice”

Helpful Report

Thank you for your fab review, it is highly appreciated! SW Team

“Staff really nice and understanding. Excellent service.”

Helpful Report

Thank you for your kind review. We are so delighted to hear that you find our Customer Service team helpful, as they do strive for excellence! All the best, SW Team

“Excellent service all round … Thanks Elaine”

Helpful Report

Thank you for your excellent review Elaine, we really do appreciate it! SW Team

“Very good customer service and fast delivery! 😊 I will buy my wig from Simply Wigs again😊”

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Thank you Toril for your fabulous review! We are so delighted to hear that you have enjoyed your Simply Wigs expeirence. We look forward to be hearing from you again soon, SW Team :)

“Very nice & friendly , & easy company to deal with, with lots of lovely wigs .Makes having Alopecia a lot easier .”

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Thank you Susan for your lovely review, we really do appreciate it. We completely understand how difficult it can be going through hair loss and it's lovely to know you have found comfort with us. All the best to you, SW Team x

“I felt that the two items I ordered were overpriced.”

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Simply Wigs is rated 4.8 based on 13,237 reviews