Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“I have used simply wigs for many years and would never go anywhere else for my wigs. Their customer service is second to none. Quite simply, they are the best👌”

Helpful Report

Thank you Dawn for your brill review and lovely custom, we really do appreciate it. The Customer Service Team do go above and beyond for their customers, so it is lovely to know you have enjoyed your experience with us! We do hope to hear from you again soon, SW Team :)

“My orders always arrive well packaged with a little treat.Thank you”

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Thank you Marilda for your fab review! It's lovely to know you have been enjoying your Simply Wigs experience (especially the chocolate treat!). All the best to you, SW Team

“Good service, I emailed with a query, got a quick answer & order arrived promptly.”

Helpful Report

Thank you Caroline for your kind words, we really do appreciate it. It is wonderful to know you are happy with your experience with us, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“I've been buying wigs from Simply Wigs for a few years now, and have always been very pleased with the service I've received (and also very pleased with the wigs!)”

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Thank you Barbara for your brill review, we really do appreciate it. We are so delighted to hear you have loved your purchases, and have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Fast and reliable service recommend thanks again”

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Thank you William for your kind words, and for recommending us - we really do appreciate it! We are so delighted to hear you had enjoyed your Simply Wigs experience. All the best, SW Team

“Thank you Simply Wigs for you helpful staff and excellent delivery service. I absolutely love my Ellen Wille Fair Mono wig in shade Snow Mix and am about to order another wig. I had considered other styles and colours on you website, but have decided to stick to the same one as it is so comfortable, very easy to look after and the Snow Mix colour seems to go with any shade of clothes that I wear. I have had many compliments on my hairstyle and colour, including one overheard 'Hasn't her hair gone a lovely shade of grey'. Once again thank for everything.”

Helpful Report

Thank you for taking the time to review your experience with us, we really do appreciate it. We are so delighted to hear that you are happy with the Fair Mono wig, as this is a Simply Wigs favourite! It's also so lovely to know that you have been receiving compliments on your new look, as we know this is a wonderful feeling :) We do hope to speak with you again soon, SW Team x

“Having dealt with simply wigs for over 10 years have found them to have a good selection of wigs, great service always kept well informed about orders/delivery and including a chocolate when receiving wig rounds off an excellent caring service.”

Helpful Report

Thank you Patricia for your lovely review and custom, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience, as the team do strive for excellence! We hope to hear from you again soon, SW Team

“Great service”

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Thank you Jemma for your brill review, we really do appreciate it! All the best to you, SW Team

“Ordering process (online) was very straightforward, delivery was prompt. Not needed to make contact with them on this occasion but they have been very helpful in the past.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your recent Simply Wigs experience, and the team could be of assistance to you in the past! If you require any help in the future, we are always here to help :) All the best, SW Team x

“Nice hairpiece, looks good. Fast delivery, thank you. Would be nice to see more hairpieces and more half-head wigs in grey shades.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It is lovely to know that you are happy with your purchase, and the delivery was quick! We will be sure to pass on your feedback to our suppliers :) All the best, SW Team

“Service very good and helpful”

Helpful Report

Thank you Catherine for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your Simply Wigs experience! Hope you have a lovely rest of your day, SW Team

“Bought the Willow in Amaretto cream. Absolutely fabulous so bought another one. Service from Simply weeks is excellent. Definitely going to buy again.!”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your purchases! The Simply Wigs team do strive for excellence, so it is lovely to know you agree. We look forward to hearing from you again soon, SW Team :)x

“Incredibly helpful company. Offered plenty of advice and when I had to return the first wig they made it so easy. Again they offered plenty of guidance so that my second order was much more what I wanted. Delivery was fast and the packaging is amazing. Very thoughtfully done. Overall a great experience and one I am sure I will repeat.”

Helpful Report

Thank you Wendy for your kind words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. You know where we are, if you require any assistance in the future! All the best, SW Team :)

“I love my new hair going to get the same one soon xx”

Helpful Report

Thank you for your brill review, we really do appreciate it! We do look forward to hearing from you again soon. SW Team x

“Very friendly & good service. Very confident to re order.”

Helpful Report

Thank you June for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your purchase, and would be happy to re-order from us! All the best, SW Team

“Easy to use site and very quick response.”

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Thank you Angela for your brill review, we really do appreciate it! All the best to you, SW Team :)

“Very good and efficient service Have been with you a long time and have been happy with all purchases ordered from you”

Helpful Report

Thank you Sandra for your fab review, we really do appreciate it. It is so lovely to know that you have enjoyed your Simply Wigs experience! We do hope you enjoy the rest of your day, SW Team :)

“Very pleased with my purchase from simply wigs will definitely be shopping with them again.”

Helpful Report

Thank you for your kind words, we really do appreciate it. It is lovely to know you are happy with your recent purchase! We do look forward to be hearing from you again! All the best, SW Team

“I bought my first wig from Simply wigs and was very satisfied with my purchase. Subsequently I have bought more wigs from Simply Wigs and have never been disappointed.”

Helpful Report

Thank you Zubeda for your kind words, we really do appreciate it. We are so delighted to hear you have been happy with your purchases, and have enjoyed your experience with us! All the best to you, SW Team

“The products I purchased are very good quality and the service was prompt and efficient. Beautifully wrapped and presented and I will definitely use Simply Wigs again and highly recommend . Thank you”

Helpful Report

Thank you Liz for your kind review, and for recommending us, we really do appreciate it! We are so delighted to hear you are happy with your experience with us. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,124 reviews