Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,148 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's impossible to get them on”

Helpful Report

Hello Trina. Thank you for your review. We're sorry to hear that you are struggling to apply the transferrable eyebrows. I can see that my colleague has emailed you with a step-by-step guide on the best way to apply them. If you would like to discuss this further, please do call us on 01484 844557 and we shall do our very best to assist. SW Team

“Unfortunately my purchase wasn’t suitable, but the order and return procedures were excellent, an my refund was prompt.”

Helpful Report

Thank you Susan for your kind words. We're sorry to hear that your order was unsuitable for you, but it's lovely to know you are happy with your experience! If you need any assistance in choosing an alternative, please do not hesitate to contact us on 01484 844557. All the best, SW Team

“As always, quick response and drlivery”

Helpful Report

Thank you Gillian for your fab review. We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“After years of looking, I have finally found the ideal shampoo and conditioner/balsam for my human hair wigs. Thank you, Simply Wigs! My order arrived sooner than expected, too!”

Helpful Report

Thank you for your kind review, we really do appreciate it. It's lovely to know that you are happy with your maintenance products, and you are happy with the speedy delivery! All the best to you, SW Team

“Brilliant customer service, cannot fault them.”

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Thank you Lin for your brill review, it is highly appreciated! We do hope to hear from you again soon, SW Team :)

“Great choice. Good prices. Excellent service”

Helpful Report

Thank you Elizabeth for your excellent review! It's lovely to know you are happy with your experience with us. All the best, SW Team x

“Exactly as described, perfect for what I need”

Helpful Report

Thank you for your fab review! We are so delighted to hear that your purchase is perfect for your needs :) All the best, SW Team

“Love my 'hair' scrunchy. Gives me a very natural 'up-do' when I am running short of time, or just fancy a change, without all the faff!! Thank you, will be ordering more.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase, and seems to be perfect for you! We do look forward to be hearing from you again soon. SW Team x

“The wig arrived very promptly and was just as it looked in the photograph.”

Helpful Report

Thank you Hilary for your brill review. We are so delighted to hear you are happy with your purchase! All the best to you, SW Team

“Very good company and very kind people, deal with them you won't be sorry 😉”

Helpful Report

Thank you Peter for your fab review! It's so lovely to know you have enjoyed your experience at Simply Wigs, as the team do go above and beyond for their customers :) All the best, SW Team

“Although this particular wig was not for me, it was very refreshing to deal with such a professional company. The whole process - from ordering to return - was very smooth, especially as this was a very personal purchase. Thanks again!”

Helpful Report

Thank you for your lovely words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, although the style was unsuitable for you. We do hope to be hearing from you again soon, SW Team

“I was really impressed with the service. I ordered a topper which arrived a couple of days later. Unfortunately it wasn’t quite right for me and after messaging to say I wanted to return it I had a reply straight away with instructions and I received my money very shortly afterwards. I will definitely use Simply Wigs again. Thank you”

Helpful Report

Thank you Angel for your kind words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience :) We do look forward to be hearing from you again soon, and do let us know if we can assist in finding a style and colour, as we are always here to help. SW Team

“A brilliant service I rely on to live my life to the full. Thank you, Simply Wigs xx”

Helpful Report

Thank you Amie for your brill review, we really do appreciate it. It's lovely to know that you have found your confidence in ordering from us :) We hope to speak with you again soon, SW Team x

“As usual an excellent service - good communication, telephone advice and prompt delivery. Thank you😀”

Helpful Report

Thank you Evelyn for your kind words! We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best, SW Team x

“My hair has been thinning for some time now. I have toyed with the idea of trying a wig but kept putting it off. I am so glad I made the decision, I chose 2 wigs to give me an idea of which style would suit me. I cannot believe the difference this has made to my confidence!!! People close to me know it's a wig & these people think it's brilliant. Someone who hasn't seen me for sometime actually said where did I get my hair done as it looks so nice. What a real confidence booster. My sister loves it & some people have said they want one as it looks so good. I am now going to buy another one.”

Helpful Report

Thank you for taking the time to review you experience with us and purchasing online, we really do appreciate it. We do completely understand how difficult it can be going through hair loss, so it is lovely to know you have found styles which are most suitable, and have given you confidence :) If you wish to call us for a chat, or require any assistance, please do so on 01484 844557. Have a lovely weekend, SW Team

“Excellent Cudtomer Service and prompt replies to any emails.”

Helpful Report

Thank you Margaret for your excellent review :) It's lovely to know you are happy with the speedy service! All the best to you, SW Team

“Excellent advice and support given. My wigs arrived quickly and beautifully packed. Returns were simple with out any hassle. The lady on the has been so understanding and informative and very helpful.”

Simply Wigs 5 star review on 12th January 2023

Helpful Report

Thank you for your excellent review, and for sharing your purchase with us, you look amazing! It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers and we shall be sure to pass on your lovely comments. Please do contact us if you need any assistance in the future, SW Team

“Excellent quality wig and accessories with superior service.”

Helpful Report

Thank you Diane for your excellent review, we really do appreciate it. We are delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Great service”

Helpful Report

Thank you Linda for your fab review! It's lovely to know you are happy with our service :) All the best, SW Team

“Good quality products at reasonable prices. Very efficient service.”

Helpful Report

Thank you Julie for your kind words! We are delighted to hear you have enjoyed your experience with us. We do hope to hear from you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,148 reviews