Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,233 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laura in customer services was so helpful and helped me to select the colour which blends amazingly with my own hair colour. I chosethe Amaze hair scrunchie which is a nice light one as I have very fine hair but I am able to secure it 3 times round my hair secured in a ponytail. I am very happy.”

Helpful Report

Thank you for your kind words, we really do appreciate it. It's so lovely to know that you are happy with your recent experience with us! We will be sure to pass on your thanks to Laura, she is always going above and beyond for her customers :) Hope you enjoy the rest of your day, SW Team x

“I purchased an Estetica Wig called Perry in the shade R6/28F. I usually buy Jon Renau and have confidence in that brand and colours but decided to try something new and I am so glad I did. I’m in love with Perry and have received countless compliments. I usually wear a petite size and had reservations about the size but this cap is not too stretchy and with a little adjustment fits perfectly. SW was so helpful with their guidance - excellent customer service as usual. I plan to purchase this fab Perry wig - the style is trendy, youthful and versatile for styling. Thanks again SW!”

Simply Wigs 5 star review on 3rd August 2022

Helpful Report

Thank you Revelyn for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase of the Perry, as it is one of Simply Wigs' favourite style in the portfolio! It is also so lovely to know that you have been delighted with our Customer Service, as the team do strive for excellence! Thank you again for your fab review, and we hope to speak soon :) All the best, SW Team x

“Excellent! fast delivery and beautifully packaged with a little extra treat. Will definitely use Simpky Wigs again.”

Helpful Report

Thank you Deborah for your excellent review! We are so delighted to hear that you are happy with your recent order :) We look forward to be hearing from you again, SW Team x

“Have been using the aliyah brow tattoos which are easy to apply and last up to 3 days. The only downfall of these is that you may need to use a brow pencil as not fully identical but only very slightly. Think it is the way they have been printed by machine. A slight smear. But that’s me prob me being very fussy. All in all. They work well and will continue to use. Perhaps the company could take a look at them and adjust the slight printing imperfection. Have been thinking about the real hair ones but not much of a variety and think would work better if swimming as the tattoos are not good for getting wet so would have to carry a brow pencil with you just in case.”

Helpful Report

Thank you for your review, we really do appreciate it. It's so lovely to know that you have been happy with the transfer brows! We will definitely be sure to pass on your feedback, we completely understand that you want them to be perfect :) If you do have any further queries, then please do not hesitate to contact us and we will do our very best to assist. All the best, SW Team

“fab experience , definitely a game changer , i hope to purchase more in the future considering i have short hair feel i can have more options of styles and can boost your confidence ten fold thank you simply wigs”

Simply Wigs 5 star review on 2nd August 2022

Helpful Report

Thank you Coreen for taking the time to write such a wonderful review, and for sharing your purchase with us, you do look amazing! It's so lovely to know that you have enjoyed your Simply Wigs experience, and your new style has given you a confidence boost! All the best, SW Team x

“Competitive prices. Wonderful & quick service & delivery Beautiful finishing touches....wigs in boxes arrive wrapped in tissue paper with a chocolate.”

Helpful Report

Thank you Sharon for your wonderful review, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers. All the best to you, SW Team

“This is a great wig”

Helpful Report

Thank you David for your fab review! We are so delighted to hear you are happy with your purchase. All the best, SW Team

“My only choice for wigs, no disappointment when you open the beautifully wrapped quality wigs. Thank you simply wigs”

Helpful Report

Thank you Maxine for your wonderful review, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases! We do look forward to be hearing from you again, SW Team x

“Ordered two Sue Mono wigs, one in light grey and one in sand, a blonde colour. I had a grey Sue mono before a couple of years ago, and just love wearing it. The sand colour is quite flattering, and as I was originally fair, it seems to suit me quite well. Tried that on last week when going out shopping up town, and felt very comfortable in it. I am a fan of the bob style, and it just looks and feels so right for me.”

Helpful Report

Thank you for taking the time to write such a wonderful review of the Sue Mono, we really do appreciate it. We are so delighted to hear that you are happy with both colours you have, and you are comfortable in this beautiful style. We hope that you enjoy the rest of your day, SW Team x

“Very good to deal with - kept me informed all the way. Will be back for more”

Helpful Report

Thank you for your brill review! We are so delighted to hear that you have been happy with the service you have received from the Simply Wigs team. We do look forward to be hearing from you again, SW Team

“Thoughtful, easy and straight forward”

Helpful Report

Thank you Megan for your kind words, we really do appreciate it. All the best to you, SW Team

“Great efficient service. I'll definitely be back to Simpley Wigs.”

Helpful Report

Thank you for your fab review! We are so delighted you are happy with the Simply Wigs experience. We look forward to be hearing from you again :) SW Team

“Comfortable and easy to wear”

Helpful Report

Thank you Kathryn for your fab review! It's so lovely to know that you are happy with your recent purchase. Hope you enjoy your day, SW Team

“Excellent service and excellent products with very competitive pricing.”

Helpful Report

Thank you Susan for your excellent review! We are so delighted to hear that you have been happy with your Simply Wigs experience. All the best, SW Team :)

“We waited a while but we’re informed the whole way through and decided to wait and it was worth the wait. Very realistic, light not heavy and hot and comfortable to wear. Would definitely recommend.”

Helpful Report

Thank you Jackie for your kind review and for recommending us, we really do appreciate it. We're sorry to hear that your order was delayed in getting to you, however, it's lovely to know you were happy with the communication you received. All the best, SW Team

“Super helpful and very pleasant consultants who go out of their way to make everything as easy as possible.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. You are correct, the Simply Wigs team are always happy to help over the telephone and via email, and it's so lovely to know you have enjoyed your experience with us! All the best, SW Team x

“I find Simply wigs a lovely firm to deal with, the staff are excellent , easy to talk to and will give you advice on any querie. They are all friendly on the phone which makes a lot of difference. The products and wigs are good quality. Wish I lived near enough to visit.”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it. You are right, our Customer Service team are always going above and beyond for their customers' needs :) We are so delighted that you are also happy with your purchases! If you do have any further queries, please do not hesitate to contact us on 01484 844557, we are always here to help. SW Team

“Wigs are lovely - but a bit disappointed that I called customer service the day after making an order because I wanted to add a couple of items to the order and was told that this was not possible.”

Helpful Report

Thank you Elizabeth for your review. We unfortunately cannot add items to an order which has already been placed on the system. However, there are alternative options for you :) If you do have any questions, please do not hesitate to contact us. All the best, SW Team

“Great service as always. It was just purchase of wig shampoo and conditioner this time. I also purchased the velour band, which is for keeping the wig in place. I was rather sceptical but I was up for trying it. Oh my word, it is amazing. The difference is unbelievable, my wigs feel so secure, it’s a real game changer, so much so, that I forgot I had it on! It was as if I was just wearing my own hair. I would recommend this to all.”

Helpful Report

Thank you Dee for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase and the wig grip band is perfect for your needs! All the best to you, SW Team

“Excellent service, speedy delivery and beautifully packaged”

Helpful Report

Thank you for your excellent review :) It's so lovely to know that you have enjoyed your Simply Wigs experience, the team are always going above and beyond for their customers. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,233 reviews