Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,298 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 21st February 2025

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite, friendly, prompt, efficient service. Bend over backwards to accommodate any queries to ensure customer satisfaction - with thanks from a frequent, repeat purchaser.”

Helpful Report

We are delighted that you are happy with our Customer Service. We are always here to help. We look forward to hearing from you again.

“I really like it it's cool and comfortable under my wig would buy again”

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We are delighted that you love the bamboo wig liner from the Christine collection. We do too!

“Simply Wigs are simply amazing. Their customer service is second to none. I have purchased items from both the website and after a visit to their premises. The delivery is fast and I had a face to face appointment with Sue who was so lovely. They describe the hairpieces well and have the best website which gives an so much information on their wigs. For the best service and prices, it's a big recommend from me.”

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(Simply Shop) -

We are over the moon that you are happy with the Simply Wigs experience. Sue passes on her thoughts and says it was lovely to meet you! Thank you for your fab review.

“I was so impressed by how friendly and helpful Becca is.Nothing was too much trouble and her responses were quick.She helped me make my choices all the way through, suggesting styles and colours, her patience was amazing.Would recommend this company highly.They can be trusted ...truly C x”

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It was lovely to speak to you and I am so happy that you were delighted with our Customer Service. You certainly can trust Simply Wigs. We are always here to help!

“Always buy here brilliant”

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Thank you so much for having Simply Wigs as your 'go to' company. It is very much appreciated. Have a lovely day.

“Very happy, received this morning 14/5/21 Customer service is fab, I even found the most cute little gift which was popped inside, delivery, again, no problem, I paid a tad more for my wig but OMG you can tell it’s a well made wig, I’m a very happy bunny.”

Simply Wigs 5 star review on 14th May 2021

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“I gave hair ponytails which I adore the wigs I gave three are high quality and the colours very natural Live them”

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“Simply Wigs certainly are cutting the mustard! I don't know what I would do without them. So wonderful to pick up the phone and talk to such friendly and knowing people. Alys x”

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“This is my third purchase from simply wigs, happy with the customer service, no fuss returns, would recommend this company.”

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“What we do without you ! Fantastic range , speedy service and super efficiency ! Also kind and understanding . Thank you !”

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Thank you so much Helen for your lovely words about Simply Wigs. You have made our day, We really do appreciate it.

“As Tina Turner said, "Simply the Best - Better than all the Rest". Have nothing but praise for the staff at Simply Wigs,. Always kind, helpful and efficient.”

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“I am most impressed with this company. I live in New Zealand where quality wigs are very expensive so to find another provider with integrity was a relief. I have purchased various styles and colours over the last 8years due to alopecia. Amazingly, delivery to my door is a hassle free week plus considerably cheaper. I'm a customer for life... Lois NZ”

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“Simply wigs wouldn’t buy anywhere else Service is always A plus Always quick reply’s to any query I have Thanks so much to all who work at Simply wigs”

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“Love my new purchases. Very well packaged, quick delivery.”

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“I am very pleased with the fantastic service.”

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“Lovely personal service & advice ..”

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“Delighted with my Rene of Paris wig, have had them before, very flattering and lovely colour.”

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“I bought the Revlon Swirlz hairpiece online, which I was a little nervous about, however I needn`t have worried. I am really thrilled with it! The hairpiece is a scrunchie which you attach to your own ponytail and it looks absolutely amazing on. The colour is an incredibly good match to my own hair, so just makes my hair look fuller but still convincingly like my own hair! The customer service is excellent - I needed to ask a couple of questions before I made my purchase and these were dealt with very quickly. I`m so happy with my purchase I`m thinking of ordering a second one - I just ordered one, but the girl in the photo is wearing two (which the website does recommend to achieve the same look). I`m extremely happy with my purchase and wouldn`t hesitate to recommend Simply Wigs.”

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“Wide range of products and an informative website followed by prompt well packaged delivery. Its a pleasure buying my hair enhancers from these lovely people!”

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“Excellent choice & customer service. Easy returns .”

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Simply Wigs is rated 4.8 based on 13,298 reviews