Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,283 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best ever service, advice, prompt delivery”

Helpful Report

Thank you Rachel for your wonderful review, we really do appreciate it. All the best, SW Team x

“everything went fine as usual only we asked for first class delivery but got standard.joe.5 stars.”

Helpful Report

Thank you Joseph for the review, we really do appreciate it. We are delighted to hear that you are happy with your purchase. If you would like to discuss your delivery further, then please do not hesitate to contact us on 01484 844557. SW Team

“Being diagnosed with Ovarian Cancer in February and losing my hair within 2 weeks of having chemo, lead me to buying a few wigs. I had waist length auburn hair beautiful hair so when I lost it I decided to have fun with the wigs. Orginally I called and they were very helpful and allowed me to order several and return the ones I did not want. I know have a lilac, dusky pink, blonde and blue one and they are all very realistic. They make me smile:)”

Helpful Report

Thank you Lisa for your kind words, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience, and love your purchases! Please keep an eye on our website for new and fun colours! Hope you enjoy the rest of your day, SW Team x

“Very pleased. My husband says I look ten years younger! Result!!”

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Thank you Ineke for the fab review, we really do appreciate it. We are delighted to hear that you love your purchase! All the best, SW Team

“Love Simply Wigs. Easy website, great choice, loads of info and if you need it, good customer service. I have 4 wigs now from SW my newest is the Ellen wille Primd Power Adore wig, more expensive than earlier purchases. A beautiful wig in Silver Blonde, absolutely love it!”

Simply Wigs 5 star review on 16th September 2021

Helpful Report

Thank you Patricia for your kind words, and sharing your fabulous purchase with us, you look amazing! We are delighted to hear that you love our Customer Service, we are always here to help :) Enjoy the rest of your day. SW Team

“5 star. I've been wearing wigs for the last four years and Simply Wigs has a great choice, good service and easy returns if you pick the wrong one. My 'go to' is the Lizzy Wig by Renee of Paris. It was my first choice of style and still the best I've found for me.”

Helpful Report

Thank you Jennifer for your fab review, we really do appreciate it. We are delighted to hear that you love your purchases, especially the Lizzy as it is a customer favourite! We hope you enjoy your weekend. All the best, SW Team

“I have just made my 3rd purchase from Simply Wigs and would highly recommend them. There customer service is outstanding and delivery is always speedy and well packaged. The staff are always patient and helpful in making the right choice. A special mention to Laura who never tires of my many questions.”

Helpful Report

Thank you for your kind words and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience. We will also be sure to pass on your thanks to Laura, she is always going above and beyond for her customers. All the best, SW Team

“It is always a pleasure to order at Simply Wigs. The answers come very quickly, and they are so friendly and efficient. This was the first order since BREXIT. Everything was as quick as before, and the few EUR I had to pay customs could be afforded. Thank you very much for the many years full of beautiful wigs....”

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Thank you Heidi for your wonderful review and sharing your fabulous purchase with us! You look amazing :) We look forward to hopefully hearing from you again. All the best, SW Team x

“An excellent and personal service”

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Thank you Roz for your fab review, it is very much appreciated :) SW Team

“like to say a big thank you to simply wigs i add had a bad experience with china firm say no more &then found you service great wig wonderful you made it easy &pleasant cant thank you enough well done ROSE”

Helpful Report

Thank you Rose for your kind words to the Simply Wigs team, we really do appreciate it. We are delighted to hear that you have enjoyed your experience with us! Hope you enjoy the rest of your day x

“Good service good product excellant”

Helpful Report

Thank you Sheila for your excellent review, we really do appreciate it :) SW Team

“I have purchased 4 hair pieces since December 2020, not because any needed replacing but because I loved all the styles and don't we ladies like a change, sometimes straight sometime curly. The colour was a perfect match didn't take long to deliver and the customer service was excellent. Simply wigs have a life time customer.”

Helpful Report

Thank you for your wonderful review. Our Customer Service team do strive for excellence and we are delighted to hear that you have loved the Simply Wigs experience. We look forward to be hearing from you again! All the best, SW Team

“Lady on other end of phone was delightful and so helpful! Bought the wrong hairpiece and no problem getting a refund and advice about what I actually needed and how to get suited!”

Helpful Report

Thank you June for your wonderful review. We are delighted to hear that you are happy with the Simply Wigs experience. We are always here to help :) SW Team x

“I had to look on YouTube for a video on how to apply as my chemo brain didn't understand the leaflets instructions. Easy to apply in about 10 mins. They look good. I have had many compliments ☺”

Helpful Report

Thank you Diane for your review. We are delighted to hear that you are happy with your purchase :) If you require any advise in the future, then please do not hesitate to contact us on 01484 844557. SW Team

“I’m truly impress with level of quality and service from Simply Wigs. This is the third wig I have bought from them and the quality and fit is excellent. I would highly recommend this company to anyone. I was quite anxious about purchasing online as this is the first time I’ve needed to wear hairpieces due to ill health, but the experience and customer service was excellent and made very straightforward. Saving for my next one. Thank you Simply wigs.”

Helpful Report

Thank you Michelle for taking the time to write such a lovely review and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience, and are happy with our Customer Service. We are always here to help. We hope you enjoy the rest of your day. SW Team x

“Excellent service”

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Thank you for your excellent review, it is very much appreciated :) SW Team

“very satisfied with both service and the wig I purchased”

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Thank you for your review. We are delighted to hear that you have enjoyed the Simply Wigs experience. All the best, SW Team x

“Fast delivery, great products and a random ferrero rocher. Happy”

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Thank you Katie for the review. It's lovely to hear that you have enjoyed the Simply Wigs experience :) SW Team

“I found dealing with Simply Wigs very polite and efficient. Unfortunately the wig I purchased was not suitable so had to return it. I had no problem with the returns or the refund.”

Helpful Report

Thank you Lynn for you fab review, it is very much appreciated. If you do require any assistance for future orders, then please do contact us on 01484 844557, we are always here to help. SW Team x

“Was very happy with service I received . Spoked to a lady on the phone she was so helpful . Will be using them again . Thank you .”

Helpful Report

Thank you Elizabeth for your fab review. It's lovely to hear that you are happy with our Customer Service. We look forward to be hearing from you again :) SW Team

Simply Wigs is rated 4.8 based on 13,283 reviews