Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with no problems with returns. Will deal again great service”

Helpful Report

Thank you Aubrey for your lovely review, we really do appreciate it :) SW Team

“Really pleased with mu topper. It’s the first time I’ve bought a synthetic topper and I’m amazed at the quality and the price - as is my hairdresser! Thanks you and I’ll definitely be buying another one soon.”

Helpful Report

Thank you for your amazing review! We are so delighted to hear that you are happy with your recent purchase. We look forward to be hearing from you again soon :) All the best, SW Team

“Exemplary Customer Service. Any refunds are dealt with quickly and without fuss. Any queries are handled in the same way. Would thoroughly recommend. Wonderful friendly staff. Would thoroughly recommend this company to anyone.”

Helpful Report

Thank you Hazel for your wonderful review and recommending us, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, as our Customer Service team do go above and beyond for their customers. All the best, SW Team

“Super Wig!”

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Thank you Mona for your super review! It's lovely to know you are happy with your purchase. All the best, SW Team

“I love my wig! Good quality, good colour and good fit. Thank you”

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Thank you for your fab review. We are so delighted to hear that you love your recent purchase. All the best, SW Team x

“Was so nice to be asked by email if there was any help needed with the order and amazing to actually speak to someone and have our gift redirected to it’s recipient. Thank you.”

Helpful Report

Thank you Teresa fpr your kind review. We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“Not possible to write a review as my new wig has still not arrived. Am getting worried as it's well overdue, even making allowance for the new post-Brexit regs.”

Helpful Report

Thank you Barbara for your review. I can see that my colleague has contacted your regarding your order, hoping to resolve the issue. Please do contact us if you have any further queries. SW Team

“Wowww amazeing delivery super super wig had 3 so far”

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Thank you Khaleesi for your for your kind review! We are so thrilled to know that you are happy with your delivery :) All the best, SW Team

“Very easy and quick service, product very good”

Helpful Report

Thank you for your wonderful review. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“I have been wearing wigs for about 5 years now due to sporadic Alopecia and I initially struggled to find an online supplier of quality wigs. I came across Simply Wigs during an Internet search, I liked the options on the site. I really liked the colour ranges on a good range of styles - I prefer something other than the norm - and I liked that this company gives you a lot of information on the wig; what's inside, a 360° view, good colour visuals and the chance to see other customers wearing the wig style. Orders are delivered quickly and if I have to return a wig, there is no quibble and it is easy to do. I have tried other companies but I always return to this site.”

Simply Wigs 5 star review on 29th March 2022

Helpful Report

Thank you Katrina for taking the time to write such a wonderful review of your Simply Wigs experience, you really have made our day! Another big thank you for sharing your purchases with us, you look amazing in all styles and colours :) We completely understand how difficult it can be ordering online, so our E-Commerce Team have tried their best into making the website as stress-free as possible. We hope to be hearing from you again soon Katrina. All the best, SW Team x

“Excellent service. My 3rd wig purchased with yourself. The package is discreet and beautiful wrapped”

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Thank you Michelle for your excellent review and lovely custom, we really do appreciate it. We hope to be hearing from you again! SW Team x

“Excellent service. Special thanks to Emma”

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Thank you Pauline for your excellent review! We will be sure to pass on your thanks to Emma :) All the best, SW Team

“Ordered a lovely wig x came within 4 days x beautifully packaged and presented x the SW customer service is beyond fantastic x the product brilliant x I will never order a wig from anywhere else xx thank you xx”

Helpful Report

Thank you Helen for your lovely review, we really do appreciate it. We are so delighted to hear that you love your recent purchase! All the best, SW Team x

“Service with Simply Wigs was first class. Thank You.x”

Simply Wigs 5 star review on 28th March 2022

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Thank you Pamela for sharing you fabulous purchase with us, you look amazing! It's lovely to know you love your recent order. All the best, SW Team x

“Excellent service.... went above & beyond for me”

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Thank you Sharon for your excellent review, we really do appreciate it. All the best to you, SW Team x

“I had the best customer service. I asked a few questions and they were promptly answered. I received the wig in a reasonable length of time, especially considering it was an international order.”

Helpful Report

Thank you for your kind words, we really do appreciate it. Our Customer Service Team are always going above and beyond for their customers and we are delighted to hear you agree. Hope you enjoy the rest of your day, SW Team

“I am very happy with the service I receive from you. Easy to navigate website and the purchases are always excellent quality”

Helpful Report

Thank you Sally for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team

“As always, Simply Wigs have not failed to deliver. They have genuine support for everyone who either phones or emails and can't do enough for you. Price wise, I can only buy what I can afford and would love to explore better ranges, however I am happy with what I buy and tend to stick to what I know for confidence. You are always welcome to organise a visit and try on 4 hair pieces/wigs, the time you have may put a little pressure on you if you can be indecisive and not 100% sure so it's worth watching video reviews before hand where possible. Not had a problem with delivery, returns or refunds.”

Simply Wigs 5 star review on 26th March 2022

Helpful Report

Thank you Michelle for taking the time to write such a wonderful review of your Simply Wigs experience! It's lovely to know you have found the Customer Service helpful. Another big thank you for sharing your fabulous purchase with us, you do look amazing :) We do completely understand how difficult it can be shopping online, so looking at videos and visiting the shop will be the most beneficial. We hope you enjoy the rest of your day, SW Team x

“This is my 5th strawberry swirl . Which says a lot !!”

Helpful Report

Thank you Barbara for your fab review. We are so delighted to hear you love the colour Strawberry Swirl, it is such a natural shade! Hope you enjoy the rest of your day, SW Team

“I have tried 5 or 6 of your wigs and they have all been wonderful but I have not found one to suit me. The ladies I have been dealing with have been excellent and nothing is too much trouble for them. I will be in touch in a week or twos time try another. Five stars are not high enough for them.”

Helpful Report

Thank you for your kind words, we really do appreciate it. We so sorry to hear you have not yet found the perfect style for you. As you have said, we will always be here to assist in finding you 'the one'. We look forward to be hearing from you again, SW Team x

Simply Wigs is rated 4.8 based on 13,243 reviews