Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,134 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have heard good things about Simply Wigs from friends. I ordered my first wig . Arrived beautifully packaged in good time. Sadly it did not suit me. I contacted the office for advice, received a refund number, returned and refund now processing. Important you keep the packaging and wig in perfect condition. Very impressed with service and perusing the site for an alternative.”

Helpful Report

Thank you Marian for your great view! We're sorry to hear you found the item you had ordered to be unsuitable, but delighted to hear the team could be of assistance. :) If you require any help in the future, you know where we are. SW Team x

“The hairpieces you get from Simply Wigs are simply the best.”

Helpful Report

Thank you Val for your fab review! We're so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“waited over 5 weeks for poor quality product. Wish I didn’t bother”

Helpful Report

Thank you Nicola for your feedback. We're sorry to hear your order took longer than we initially expected. We do allow our customers 14 days to return unsuitable items for a full refund, as we would not want you to keep anything you are unhappy with. All the best, SW Team

“Always pleased with Simply Wigs in every way. Have been delighted with all my wigs over the years, and have tried a new style recently and completely different colour which I am so pleased with. Excellent service every time. Thank you Simply Wigs for helping me so much to come to terms with my alopecia as your selection of wigs are all so natural looking that I feel confident wearing them and don't have to feel self conscious as so many people have told me they would never realise I was wearing a wig!”

Helpful Report

Thank you Linda for taking the time to write your review, we really do appreciate it! The whole team do strive for excellence, so we will be sure to pass on your lovely comments :) It's also lovely to know you are happy with your recent purchase, as we know how difficult it can be searching for the right one. All the best to you, SW Team

“Amazing company ,nothing is too much trouble they are so helpful ,Becca especially has been such a big help to me on her advice for wigs ,very quickly delivery and they have such top quality wigs”

Helpful Report

Thank you Judith for your fab review! Becca is always going above and beyond for her customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team x

“5 star product and service.”

Helpful Report

Thank you for taking the time to share your feedback! We're so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Visited Simply Wigs recently as my alopecia was making me feel unhappy, they were so kind, helpful and friendly, it was a great experience, I bought a wig there and have bought another online from Simply Wigs since - very pleased with my purchases and was given some good advice as a new wig wearer which is invaluable, I feel so much better about the way I look now, thank you!”

Helpful Report

Thank you Janette for your fab review! We are so delighted to hear you were able to visit our shop, and you had enjoyed your experience! Our Shop Consultants are always happy to assist, so they will be delighted to hear you have enjoyed your experience with us. All the best, SW Team X

“5 star service so many amazing products to choose from , always keeps you dated on your orders ! Beautiful wrapped , such a fabulous team of people thank you all xx”

Helpful Report

Thank you Deanie for your lovely words! The team do go above and beyond for their customers, so we will be sure to pass on your kind comments. All the best, SW Team

“Always great service and very happy with products.”

Helpful Report

Thank you Vicky for your fab review, we really do appreciate it! All the best, SW Team

“Quick delivery and a really efficient and simple order process. Packaged beautifully also and discreet”

Helpful Report

Thank you Zoe for your kind review, we really do appreciate it! All the best to you, SW Team

“will give a better review when i actually receive my wig as i still waiting for it and hope i get it before this coming saturday”

Helpful Report

Thank you Kevin for your feedback. I can see you had received your order for some Wig Tape on Thursday 10th October. If you wish to discuss an alternative order, please contact Customer Services on 01484 844557. SW Team

“Excellent responsive and knowledgeable service from Simply Wigs, very impressed!”

Helpful Report

Thank you Suzanne for your excellent review, we really do appreciate it. It's fab to hear you are happy with your recent experience with us :) All the best, SW Team

“Excellent service,wigs are very good quality and highly satisfied with my wigs,will definitely use simply wigs again 💯”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team x

“Good products, quick delivery”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it! All the best to you, SW Team

“Easy to use website. Great range of hairstyles and colours. Excellent delivery.”

Helpful Report

Thank you Susan for your excellent review, we really do appreciate it! We do hope to hear from you again soon, SW Team

“I have been buying my wigs here for a few years now and am happy with the service and the quality .Wouldn't shop anywhere else for my wigs.”

Helpful Report

Thank you Elizabeth for your kind review, we really do appreciate it. We're so delighted to hear you have been happy with your Simply Wigs experience! All the best, SW Team

“Have been using them for a few years and each time is a great delivery. Fringe is great to wear and really comfortable”

Helpful Report

Thank you Natalie for your kind words and custom, we really do appreciate it. We do hope to be hearing from you again soon, SW Team x

“Great service from Simply Wigs. Ordered wrong size wig and return and refund was dealt with promptly. Am extremely happy with correct sized wig and customer service is excellent”

Helpful Report

Thank you Keri for your fab review, we really do appreciate it! We're happy to hear you have enjoyed your experience, so we will be sure to pass on your comments to the Customer Service team. All the best, SW Team :)

“Excellent service. Item was delivered quickly and is perfect”

Helpful Report

Thank you Peter for your excellent review, it is very much appreciated! All the best, SW Team

“I visited Simply Wigs today to try a new style out.The customer service was fantastic; nothing was too much trouble and we soon homed in on exactly the right wig/wigs for me. I have changed style after my recent illness and weight loss. My hair is very sparse due to the meds. I went in feeling really low and came out feeling fabulous. Well done Simply Wigs!”

Helpful Report

Thank you Shirley for your fab review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Hope to speak with you again soon, SW Team x

Simply Wigs is rated 4.8 based on 13,134 reviews