Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find my orders are always dealt with efficiently and with a pleasant and friendly manner.”

Helpful Report

Thank you Ann for your kind review, we really do appreciate it. We're so delighted to hear you are happy with your Simply Wigs experience. All the best, SW Team

“Wow! Wow! Wow! Amazing. I have recently purchased a 'Flip Mono wig Ellen Hairpower Collection' - stone grey rooted. I am absolutely delighted with my purchase. All it needs is a shake, put on, and simply run your fingers through it - job done. It is very light and comfortable to wear; I genuinely can forget I am wearing it. I did contact Simply Wigs for an update on my delivery, and they were very friendly and helpful. I am 72 and my natural hair (which is thin and poor) is white and grey. Lots of positive comments on how good my 'hair' looks. I wear it every day.”

Helpful Report

Thank you Christine for your lovely words, we really do appreciate it. The Flip Mono is a beautiful style, and we can see why it is one of our best sellers! It's also lovely to know the team were able to assist with your needs, so we will be sure to pass on your thanks. :) All the best to you, SW Team

“What can I honestly say about simply wigs when everything about them is in the superlative degree. They have portrayed suprofessionalism in their dealings with me, very prompt in giving assurance & helping me to allay my apprehensions by giving full instructions of the things that I might need but cannot of myself decide as to what to do. They have been so very attentive & reassuring that should my hair problems continue, Simple Wigs would certainly be my rescue. Never have they made me feel that I,m too much of a trouble. Their desire was for me to be satisfied with the purchase that I,ve made at every time. Thank you Simply Wigs You have made me proud. Keep keeping as you are. Joan Lewis”

Helpful Report

Thank you Joan for taking the time to write your review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments to the team :) We we do like to ensure that all customers are satisfied with their experience with us, so it is wonderful to know you had enjoyed it! If you need anything in the future Joan, you know where we are. Love, SW Team x

“Shampoo and Conditioner left wig looking lovely and feeling really soft,great products at decent prices.”

Helpful Report

Thank you for your fab review! We're delighted to hear you have found products to suit your needs. All the best to you, SW Team

“I always buy my wigs from Simply Wigs, the quality and service is always excellent. Even the returns system is great. The goods are well packaged and you know care has been taken. Then there is always the little chocolate, what a detail. I would always be happy to recommend Simply Wigs”

Helpful Report

Thank you Kathleen for your excellent review, and for recommending us - we really do appreciate it. We're so happy to hear you have enjoyed your Simply Wigs experience. We will be sure to pass on your comments to the Warehouse team :) All the best, SW Team

“This is my first wig from simply wigs and I am very impressed .The wig is lovely the service was excellent and I would definitely buy from them again thankyou simply wigs”

Helpful Report

Thank you for your excellent review, we really do appreciate it. It's wonderful to know you had enjoyed your experience with us, and would be happy to purchase from us again. All the best to you, SW Team

“I can not thank you enough for your effort to get a wig to me in just 3days for a wedding . This is my 4th wig from you and would never use anyone else Many thanks Kathy mcnelly”

Helpful Report

Thank you Kathleen for your fab review, we really do appreciate it. We're so delighted to hear you received your order in time for the special day! We hope you had a fabulous time, and we would love to see some pictures :) All the best, SW Team

“Very pleased with this company. Great customer service and a good quality , well priced wig . Thank you”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Simply Wigs is the only wig website I have found where you get a proper review with photos of 'What's Inside' the wig. It is so helpful. As is the 360 degree view of the wig. And, of course, 'Our Customers' photos are just the icing on the cake - so good to see what the wigs look like on ordinary people like me! So thank you SW for your very helpful website. Also the Whispers stories from wig wearers are always insightful and uplifting The only reason it is not a 5 Star rating is because delivery times can sometimes be slow - but this is understandable if the wigs are not already on site ready to be shipped. More dispatch/delivery update emails would help as then you would know that your order is still being processed and hasn't been forgotten! But otherwise great service and a great website. Thank you!”

Helpful Report

Thank you Lucy for taking the time to write your review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team do like to ensure there is as much information on the site as possible. As we do not hold stock here, we do try to update customers as soon as possible if there is a delay on an order, and update product descriptions with an estimate delivery time, if they are an overseas supplier. If you ever have any queries in the future, please do contact us :) SW Team x

“Always good service. Very helpful staff if you need phone. Quick delivery”

Helpful Report

Thank you Kathy for your fab review, we really do appreciate it. We're delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Customer service on phone was great with immegen. Happy with product and colour. Wish the prices of synthetic wigs and enhancers were not so steep though.”

Helpful Report

Thank you Nur for your brill review, we really do appreciate it. If you do require any assistance in choosing an alternatives, please do contact us on 01484 844557. All the best, SW Team

“Simply Wigs have a brilliant website and provide great customer service. I recently bought the Erika wig by Amore Rene of Paris in Strawberry Swirl and was so pleased with it I ordered another one. I have had them trimmed as they were just a bit too long for me. Although there is plenty of hair it is not too bulky and very lightweight and comfortable. The colour, Strawberry Swirl is not too light or dark, just a bit different with the wider blonde highlights which I like. The wig looks very natural and I have had a few nice comments as well. Delivery was quick and the wig was beautifully packaged.”

Helpful Report

Thank you for taking the time to leave your brilliant review, we really do appreciate it! The Erika is a beautiful medium-density wig, and does look fabulous in the Strawberry Swirl colour. It's also wonderful to know that you have been receiving compliments on your new look :) All the best to you, SW Team x

“Brilliant Customer Service prompt curious good product”

Helpful Report

Thank you Roy for your brill review, we really do appreciate it. It's lovely to know you have enjoyed your experience with us! All the best, SW Team

“Burying my ,a Very professional service. Hairdresser cut my wig to perfection. Many tganks. Ida Edgson.”

Helpful Report

Thank you Ida for your kind words, we really do appreciate it. We're so delighted to hear you are happy with your purchase, and you were able to have this personalised to be perfect for you! All the best, SW Team

“Holding spray works well on my synthetic wig”

Helpful Report

Thank you for your brill review! We're so happy to hear you have found a product that works well for you. All the best, SW Team

“Simply delighted with the Simply Wigs service and totally delighted with the winner wig I purchased”

Helpful Report

Thank you Doreen for your fab review. We're so delighted to hear you are happy with the Winner wig! All the best to you, SW Team

“Very helpful and considerate customers service, they always notify you about potential delays / issues regarding your order. Strongly recommend”

Helpful Report

Thank you Celine for your brill review, and for recommending us - we really do appreciate it. We do hope to hear from you again soon, SW Team

“Great service and delivery. Amazing range of wigs. Thank you”

Helpful Report

Thank you Elizabeth for your fab review! We're delighted to hear you're happy with the range of styles we have to offer. All the best to you, SW Team

“The person I spoke to was very helpful, it was unfortunate that the wig did not suit me.”

Helpful Report

Thank you Joan for your lovely words. It's so difficult choosing styles online, so please do come to us with any queries in the future. All the best, SW Team

“Best wig I've bought so far. I'm very pleased with it. Jon Renau is the best, most comfortable and it's worth every penny. I'm very anxious to get another one. I had great experience with customer services and they were efficient and quick to reply my questions. Thank you. I'm hooked. Xx”

Helpful Report

Thank you Maeli for your brill review, we really do appreciate it. We're so delighted to hear you are happy with your recent purchase, and seems to be perfect for you! If you have any queries in the future, you know where we are :) SW Team x

Simply Wigs is rated 4.8 based on 13,027 reviews