Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Excellent and professional service... even though I had to return my purchase...refund was no problem... .I am now ready to choose another wig . Many thanks ...”

Helpful Report

Thank you Denise for your excellent review, we really do appreciate it! If you do require any assistance in choosing an alternative, please do contact us on 01484 844557, and we shall do our very best to assist! Many thanks, SW Team

“I am very pleased with both the service and the wigs!”

Helpful Report

Thank you Mona for your fab review! It really is lovely to know you have enjoyed your Simply Wigs experience :) All the best, SW Team x

“I have alopecia universalis and the insert headband with hair made my holiday. Delighted with the comfort and how it went under a bandana. Will definitely by again.”

Helpful Report

Thank you Sheelagh for your brill review! We are so delighted to hear the headband was perfect for your needs! We do look forward to be hearing from you again, SW Team

“Brilliant, Susan who helped me choose was lovely. My new hairstyles are fantastic”

Helpful Report

Thank you Karen for your brill review, we really do appreciate it! Sue is delighted to hear you are happy with your new purchase :) All the best, SW Team

“Your website is so easy to use and your service is excellent.”

Helpful Report

Thank you Margaret for your excellent review, we really do appreciate it :) The team do constantly strive for excellence, so it really is lovely to know you have enjoyed your experience. All the best, SW Team

“Lovely team, helpful and knowledgeable. The website is easy to follow with plenty of advice.”

Helpful Report

Thank you for your lovely words, we really do appreciate it. We are so delighted to hear you are happy with the product information provided on our website :) All the best, SW Team

“Friendly efficient staff”

Helpful Report

Thank you for your lovely words, we really do appreciate it :) Hope you enjoy the rest of your day, SW Team!

“Excellent service, exceptionally friendly staff.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! All the best to you, SW Team

“Very good experience”

Helpful Report

Thank you Alan for your kind review, we really do appreciate it! We are delighted to hear you are happy with your Simply Wigs experience :) All the best, SW Team

“Very friendly and helpful, they know their stock, very quick in sending out your order and dealing with returns, very professional. I highly recommend them.”

Helpful Report

Thank you Carolyn for your lovely review, and for recommending us, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, the team are delighted to hear this :) All the best, SW Team

“All 👍 good”

Helpful Report

Thank you Stephen for your fab review, we really do appreciate it! All the best to you, SW Team

“I was delighted with the Alexis wig as soon as I took it out of the box and that hasn’t lessened as I’ve been wearing it this last month. It’s very comfortable, fits well and works fine with wearing glasses. It has layers which are a little longer and slightly curly, different to the ones I’ve had previously, so I think it’s softer and more flattering! The “smoke mix” I chose is a lovely colour for an over 70 year old! I love it so much that I’m about to order another one!”

Helpful Report

Thank you Vicky for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase from us, it really is music to our ears! It's also so lovely to know that you are happy to purchase a second :) Please do contact us if you require any assistance in the future! SW Team

“Excellent service (the colour-coordinated wrapping and enclosed Ferrero Roche was a perfect marketing touch). However, Simply Wigs' website definitely needs some expert tweaking - it's all over the place, and trying to place an order almost left me wanting to go to another site.”

Helpful Report

Thank you Telly for your review, we really do appreciate it. We are delighted to hear you are happy with the packaging! Please do contact us on 01484 844557, to explain the issues you are having with our website, so that we can contact E-Commerce Team :) SW Team

“I have used the product today for the first time, beside the beautiful smell, it made my human wig feel softer, reduced frizz and more manageable , style falling in to place Happy that I have eventually found the right product for the care and management of my wig”

Helpful Report

Thank you Myrna for your wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with the product you have purchased! Please do contact us if you require any assistance in the future :) SW Team

“Delivery is quick wigs are just as the photo I use them for my business for chemo or alopecia clients”

Helpful Report

Thank you Margaret for your fab review, we really do appreciate it! It's so lovely to know you are happy with your experience with us :) All the best, SW Team x

“Very helpful and polite quick and efficient service I will purchase my products from you in the future THANK YOU.”

Helpful Report

Thank you Lorraine for your fab review, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you will be happy to purchase from us in the future :) All the best, SW Team

“Fantastic service as always and they make you feel like one of the family.”

Helpful Report

Thank you Patricia for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! We do hope to hear from you again, SW Team

“Ordered a few wigs now off Simply Wigs. Always arrived in good time, Always value for money. Would love to actually go to the shop myself one day. I do truly feel i could rely on Simpy Wigs team if i had any queries. Always sending good wig information. So glad i found the web site . Thank you”

Helpful Report

Thank you Joyce for your kind words, we really do appreciate it. The team are always going that extra mile for their customers, so it is wonderful to hear you have enjoyed your experience with us. If you do wish to visit the shop in the future, please do contact us on 01484 840100 to get booked in! All the best, SW Team x

“Simply Wigs are not simply wigs. They have a wide range of wigs, hair pieces and accessories to suit all sorts of needs. The product descriptions are thorough and include a 360 degree view of the item and it's easy to find other products in the same colour. When you have chosen your items they arrive quickly and often include a little extra treat. Returning items is also really straight forward.”

Helpful Report

Thank you Julie for your lovely review, we really do appreciate it. The website team have certainly taken a large amount of time in ensuring customers are well-informed of all products on our website, we will be sure to pass on your comments! We do hope to hear from you again soon, SW Team

“I wouldn't shop anywhere else for a wig. Friendly and professional staff, easy ordering and help with not paying VAT. Really recommend this company.”

Helpful Report

Thank you Brenda for your wonderful review, and for recommending us, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,135 reviews