Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,143 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product. Arrived quickly. The little thank you of a chocolate was a nice touch. I will be ordering again from Simply Wigs”

Helpful Report

Thank you Wendy for your kind words! We are so delighted to hear that you are happy with your Simply Wigs experience, and enjoyed the chocolate :) We look forward to be hearing from you again soon, SW Team

“After an initial hiccup over delivery estimate I rang the company and they were very obliging - delivery within 2 further days and I was treated with great respect by the member of staff I spoke to. I had been buying from Direct Wigs for 20 years, always buying Ellen Willie products which were of good quality but I was disappointed with the quality of the Ellen Willie wig that I received. I see that they are now made in Myanmar and the quality is rather poor in comparison but I will now have no choice other than purchasing from you as Direct Wigs seem to be no longer available.”

Helpful Report

Thank you Jan for your review. We are delighted to hear that you are happy with the Customer Service you have received from our fabulous team! We are however sorry to hear that you are unhappy with the quality of your purchase. If you do find to have any issues with your orders, please do contact us at your earliest convenience so that we can hopefully resolve this for you. All the best, SW Team

“Excellent service as always. Unfortunately returning this wig as it just doesn't suit me. Will be ordering an alternative ☺️”

Helpful Report

Thank you Estelle for your kind review. We are sorry to hear that your order was unsuitable for you, however it is lovely to know you had enjoyed your experience with us, and will be ordering a replacement! All the best, SW Team

“It's brilliant!”

Helpful Report

Thank you for your brill review Gonai, we really do appreciate it! All the best, SW Team :)

“Excellent service as usual.”

Helpful Report

Thank you Linden for your excellent review! We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“Lots on offer, priced about right, good products, fast delivery, and... A free chocolate, yum. What not to love.”

Helpful Report

Thank you Janine for your fab review, we really do appreciate it! We are so delighted to hear that you have been happy with your purchase, and have enjoyed the chocolate treats:) All the best to you, SW Team

“My daughter has lost all her hair. She loves the wigs and gets lots of compliments. She is just 13 years old and so is wearing petite adult wigs.”

Helpful Report

Thank you Nadia for your kind words. We are so delighted to hear that your daughter is happy with her wigs, and has been receiving lovely comments :) All the best to you both, SW Team

“Sois muy amables y los postizos que uso son muy buenos y favorecedores Un saludo”

Helpful Report

Thank you Pilar for your lovely review! We are so delighted to hear you are happy with your experience and purchase. All the best, SW Team

“Lovely eyebrows but unfortunately didn't work for me . I can't fault customer service which were really helpful .I would still recommend people to still try them as they great shape eyebrows.”

Helpful Report

Thank you Julie for your lovely words. We are sorry to hear that your purchase was unsuitable, however it is lovely to know you are happy with the Customer Service you have received. Hope to hear from you again soon, SW Team

“Customer service is amazing! And the wigs are life changing!”

Helpful Report

Thank you Coleen for your kind words, we really do appreciate it. It's so lovely to know that you are happy with your Simply Wigs experience! All the best, SW Team

“Great website with hugely helpful information, offering a wide range of products and accessories. It was a relief to find Simply Wigs!”

Helpful Report

Thank you Amanda for your kind review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, and you are happy with the product and accessory selection :) All the best to you, SW Team

“This company is the best. The people managing the phones are helpful and knowledgeable. The wigs themselves are lovely. My latest one is a Gesella Mayer and is so natural I get compliments on my 'lovely hair'all the time. If anyone is doubtful about ordering on line, don't be. Simply Wigs will help you find a whole new you.”

Helpful Report

Thank you Wendy for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) We do hope to hear from you again soon, SW Team

“Thanks to Emma-Jay and the SW team for sorting out my return and exchange prompty. Fantastic service as always!!!”

Helpful Report

Thank you Heather for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your experience with us, as Emma-Jay is always going above and beyond for her customers :) All the best, SW Team

“Always great service . My order was for wig accessories . Good value and quality products .”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We hope to hear from you again soon, SW Team

“Hi simply wigs, just like to say that I was highly delighted with my purchase of two head covers one was a turban and the other a little cap. Excellent quality and fit.”

Helpful Report

Thank you Carole for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your purchases! All the best to you, SW Team

“Customer service delivery and comms excellent J”

Helpful Report

Thank you Julian for your for your excellent review, we really do appreciate it! All the best to you, SW Team

“Talking to Laura on the phone and via email just helped me clarify my thoughts and reassured me there was a wig out there for me. I find the colours difficult to choose but feel I could ask and help would be given. Many thanks again.”

Helpful Report

Thank you Laura for your kind words, we really do appreciate it. Laura is amazing and always going above and beyond for her customers, so she will be delighted to hear you have enjoyed your experience with us :) Hope you enjoy the rest of your day, SW Team x

“I purchased the eyebrows as I lost my due to cancer, these tattoo style brows are truly amazing and no one knew they were not real. I felt my confidence rise wearing them, as now my face looks finished, nothing missing. I purchased the charcoal, I'm blond and they were the lightest colour I found, personally I'd still like them to be a bit more lighter so I can wear them without makeup. My whole experience has been 1st class and I love the product, certainly will be buying again”

Helpful Report

Thank you Deborah for your lovely review, we really do appreciate it. We are so delighted to hear that the transfer eyebrows seem to be perfect for you! We do look forward to be hearing from you again soon :) All the best to you, SW Team

“I have purchased my wigs from many stockists, simply wigs are the best for style, condition , price and great customer service. Will not buy from any other stockists.”

Helpful Report

Thank you Elaine for your lovely review, we really so appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! We do look forward to be hearing from you again soon, SW Team

“I have been using wig companies for 30 years and without doubt, Simply Wigs are The Best. They are swift at processing orders and incredibly helpful with choosing styles. Then, when I returned the styles which I didnt want the refunds were quickly handled.”

Simply Wigs 5 star review on 6th March 2023

Helpful Report

Thank you Amanda for your lovely review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 13,143 reviews