Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

Helpful Report

Thank you for your fab review, it is very much appreciated! Have a brill day, SW Team

“The staff at Simply Wigs are very helpful and efficient. I have had very good service from them.”

Helpful Report

Thank you Iris for your kind review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, and you are happy with the service you received. All the best, SW Team

“I've just bought this wig in Cayenne Spice which is a gorgeous mix of red and dark brown. I'm used to wearing mono tops but fancied something with a bit more body for special occasions and it doesn't disappoint. As the price would suggest, there's no lace front with this piece but I wear a full fringe so it's not an issue and neither is the perma tease, although it might stand out more in the lighter shades. The fibre seems really nice too so all in all I'm very happy with my purchase.”

Helpful Report

Thank you Bee for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase! We hope that you enjoy the rest of your day, SW Team x

“Where to start…. After having my life blown apart with a terminal cancer diagnosis I then started chemo… apart from the devastating news then we had the hair loss… to say I was suicidal was an understatement… so then I had the world of wigs to explore… I literally looked at thousands… eventually I found a wig I liked which was stocked at lots of places… but I ordered with Simply Wigs because their website was great with lots of choice and pictures… the customer service from the start was fabulous and Liv was really helpful and on the ball with her email replys. She kept me updated with my delivery and when it arrived I was blown away with the presentation and even a little chocolate… 5 star plus customer service and more importantly I love my new hair and feel like a million dollars…”

Simply Wigs 5 star review on 23rd September 2022

Helpful Report

Thank you Lisa for taking the time to write your review, and share your story with us, we really do appreciate it. We do completely understand how difficult it can be going through such a big change in your life, so we do try to offer as much help as possible, to ensure your Simply Wigs experience is enjoyable! Liv will be so delighted to hear that she could be of assistance, as she does go above and beyond for her customers. We will be sure to pass on your many thanks to her :) It's so lovely to know that you were able to find a style that is most suitable for you, you really do look amazing! If you do require any further assistance, please do not hesitate to contact us on 01484 844557, and we will do our very best to help. Enjoy the rest of your day, SW Team x

“Magnificent service, beautiful wigs. I purchased the wig for my mother in Mexico. The team helped me with the shipping arrangements from the UK and made sure I understood all the charges and import duties. They recommended a courier who delivered in time. My mother loved the wig. The colour and the shape were a perfect fit for her. Just as shown in the website. Very happy.”

Helpful Report

Thank you Ricardo for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. It's also so lovely to know that your mother is happy with her new style! Hope to hear from you again soon, SW Team

“PERFECT AS DESCRIBED!”

Helpful Report

Thank you Jennifer for your fab review. It so lovely to know you are happy with your purchase! All the best, SW Team

“Excellent service. Delivery good. Love the products.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team

“I lost my hair some years ago now through treatment for Leukaemia . I’m ok with the short but never felt quite ‘dressed up’. With my new wig , I feel like I’ve got my mojo back. It’s comfortable and looks amazing. My grandchildren say they have a new granny.”

Simply Wigs 5 star review on 22nd September 2022

Helpful Report

Thank you Jean for taking the time to write such a wonderful review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you are happy with your recent order, and has given you a confidence boost :) All the best to you, SW Team

“First class service & communication”

Helpful Report

Thank you for your brill review, we really do appreciate it! We hope that you enjoy the rest of your afternoon, SW Team x

“Fantastic service and great quality wigs. Always very helpful and kind.”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear that you have been happy with your Simply Wigs experience. All the best, SW Team :)

“Excellent product and dispatch....”

Helpful Report

Thank you Jacqueline for your excellent review! It's so lovely to know you have enjoyed your experience with us. All the best, SW Team

“Wonderful staff, couldn’t be more helpful. So easy to purchase and return wigs if unsuitable. Huge variety of wigs and colours. Been using Simply Wigs for many years, would highly recommend to anyone and wouldn’t look elsewhere.”

Helpful Report

Thank you for your wonderful review, and for recommending us, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team do strive for excellence! Hope that you enjoy the rest of your day, SW Team

“Really lovely- but I have worn this design for several years- this one seems a little shorter. Lasts a long time”

Helpful Report

Thank you Susie for your lovely review, we really do appreciate it. If you do have any queries on the style/quality of your purchase, please do contact us on 01484 844557, and we will do our very best to assist. All the best, SW Team

“This is the first website I have used to order a wig. I found it an amazing experience, the product details are thorough and you can even see what the different products look like on other people. Thrilled with my choice and I feel I now have complete confidence after suffering from hair loss. Thank you!! Jane Taylor.”

Helpful Report

Thank you Jane for your wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your first purchase with us, and gives you that confidence you are looking for :) We hope that you enjoy the rest of your day, SW Team

“I was delighted when I received my order, The way it was packaged was absolutely beautiful, It felt really special and made such a difference to the way I felt about the journey I am going through. The head cover was perfect colours for Autumn.”

Helpful Report

Thank you Linda for your fab review, we really do appreciate it. The Warehouse Team do take extra care in packing each order, we will be sure to pass on your thanks to them :) We completely understand how difficult this journey can be, so if you do wish to have a chat, please do not hesitate to contact us on 01484 844557 :) Hope you enjoy the rest of your day, SW Team x

“Always pleased with the service”

Helpful Report

Thank you Jane for your brill review, we really do appreciate it :) SW Team

“Ordered brush and wig caps, good pricing and quick delivery. The chocolate in the delivery was a lovely touch. 😁”

Helpful Report

Thank you Sheila for your lovely review! We are so delighted to hear that you are happy with your recent purchase (and enjoyed the choccy treat!) All the best, SW Team :)

“A really caring and customer friendly company, with great product s and plenty of support and affordable prices”

Simply Wigs 5 star review on 21st September 2022

Helpful Report

Thank you Dallas for your kind words, and for sharing your purchase with us, you do look amazing! The Simply Wigs team are always happy to help, so it's lovely to know you have been happy with the service you have received. Hope you enjoy the rest of your day, SW Team x

“Brilliant fitted great & easy to look after”

Helpful Report

Thank you Stephen for your brill review, we really do appreciate it :) All the best, SW Team

“Fab company, will always meet price if you see cheaper elsewhere. They sell a very difficult product to buy on line and are always helpful kind and considerate. We must drive them mad at times but you’d never know. Long may they prosper and exist! What would we do without them! Thanks!”

Simply Wigs 5 star review on 20th September 2022

Helpful Report

Thank you Marilyn for your fab review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have been happy with your Simply Wigs experience, as the Customer Service team are always going above and beyond for their customers' needs. We hope that you enjoy the rest of your day, SW Team x

Simply Wigs is rated 4.8 based on 13,227 reviews