Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,287 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Team are always helpful - the returns are easy too !”

Helpful Report

Thank you for your review. We are delighted to hear that you enjoyed the Simply Wigs experience :) SW Team

“I am very pleased with my wig. I am still not too sure about the colour,. The colour I wanted was out of stock,but hopefully I will soon get used to this colour”

Helpful Report

Thank you Sheila for your review. We are delighted to hear that you are happy with your wig. Enjoy the rest of your day. SW Team

“Absolutely amazing.How you can make a new hair do look amazing.Very short back hair scooping down into a graduated Bob.So classy a can do a bad hair day look good.So happy the colour and 2 pieces a got were perfect to my hair colour.My husband was intrigued with my new hair do.Typical man did he think a was a tressy doll with the wind in hair.😂🤣😂🤣.But he noticed said my hair looked real.Can’t believe he never knew.🥰xx”

Simply Wigs 5 star review on 2nd July 2021

Helpful Report

Wow Carol, you look amazing! Thank you so much for sharing your fabulous purchase with us. We are delighted to hear that you love the hairpieces. Hope you enjoy the rest of your day :) SW Team x

“Excellent service and communication Thank you Maureen Watson”

Helpful Report

Thank you Maureen for your kind words. We are delighted to hear that you are happy with the Customer Service :) SW Team

“Love the choice of wigs . Very helpful staff . Peace of mind with refunds when ordering many wigs for choice. Love being kept up to date with regular emails regarding my order .”

Helpful Report

Thank you Joanne for the review. We are delighted to hear that you are loving the wide range of hairpieces we sell :) It's lovely to hear that you are happy with the Simply Wigs experience. Enjoy the rest of your day! SW Team

“Following a recent disastrous hair cut, and with son's wedding coming up later this month, I was desperate. Suddenly thought - ah - a wig. And what a choice I found at Simply Wigs. I am just delighted with my wig. It looks so very natural. I have worn it on a couple of occasions in preparation for the wedding and have had several people comment how lovely my hair looked! So thank you, Simply Wigs, for saving the day!”

Helpful Report

Thank you for your lovely review, it is very much appreciated :) We are delighted to hear that we could help you find the perfect piece for such an event! It's lovely to hear that you are receiving compliments about your wig. Enjoy the rest of your day. SW Team

“Lovely selection of products and fantastic customer service.”

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Thank you for your fab review. We are delighted to hear that you love our Customer Service :) SW Team

“I love wearing turbans. These are stylish, and have volume 9f material to look the part. Really happy.”

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Thank you Debra for your lovely review. We are delighted to hear that you are happy with your purchase :) Enjoy the rest of your day. SW Team

“It seems to lose lots of hair when I brush it gently. Otherwise it’s very good, sitting well & secure. Colour is not exactly the same as pictured but blended with my hair well enough. I hope it will last this this third time. Last time my palm chignon palm got broken in about 6 months & you were unable to do anything about it. I am happy at the moment & keep my fingers crossed”

Helpful Report

Hi Marina, thank you for your review. I am pleased to see that you are happy with your purchase. If you do have any queries, please do not hesitate to contact us on 01484 844557.

“I posted a review about a wig that I purchased a few months ago. I gave a two-star rating because of my suspicions that this company buries negative reviews and/or neglects to put them on their website. I received a reply from the company where they said that they embrace all reviews to help buyers make educated decisions about their purchases and assuring me that the review would be posted to the website within a week or so. It has been a month. The review is still not up. I cannot speak to all of the products on this website but what I can say is that I just posted that I found the colouring of the wig to be very odd (even though it looked okay-ish in photos, only the top was the lighter auburn colors and the bottom half was all dark brown--definitely not a "mix" or blend) and the microfiber hair to be extremely uncomfortable and they have intentionally refused to post that review. Buy from this site if you would like, I did receive my product and it came in a timely fashion, but know that you cannot trust the onsite product reviews because they are only posting the good.”

Helpful Report

“Very good service, the little chocolate gift was a lovely touch”

Helpful Report

Thank you Barbara for your kind words. We are delighted to hear you loved the Customer Service :) Glad you enjoyed the chocolate too! SW Team

“So pleased with this wig not a bad price had to change the first one as was to dark for me but I rang them and no problem send it back and we will replace with the one you prefer couldn't ask for a better response very friendly and effcient service will be buying all my wigs from Simply wigs”

Helpful Report

Thank you so much Jackie for your lovely review. We are delighted to hear that we could help find the perfect for you! It's lovely to hear that you enjoyed the Simply Wigs experience. We look forward to hearing from you again :) SW Team

“Second order, first class products as before would recommend.”

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Thank you for your review and recommending us, it is very much appreciated :) SW Team

“Great swimming cap very pretty cours”

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Thank you Brenda for your review. We are delighted to hear you love your purchase :) SW Team

“Excellent service, the chocolate is a nice touch. Any problems are dealt with quickly and professionally.”

Helpful Report

Thank you Simone for your kind words :) It's lovely to hear that you enjoyed the Simply Wigs experience, especially the chocolate! SW Team

“I placed an order for wig accessories and all of the items arrived intact and more quickly than expected. Should I require any more items, I will have no hesitation in placing future orders with Simply Wigs. Thank you for your excellent service.”

Helpful Report

Thank you for your excellent review, it is very much appreciated :) We are delighted to hear that you love your purchases. We look forward to hearing from you again. SW Team

“I ordered 3 wigs for my wife who is under going chemo. my wife choose the 2 she liked and we returned the other 1 I spoke to emma j on the phone for a returns number and she was extremely polite and efficient. We would certainly buy off them again and the chocolate was a added bonus.”

Helpful Report

Thank you Gerald for your kind words. We are delighted to hear that you are happy with the Customer Service as Emma Jay is always going above and beyond for her customers :) We look forward to hearing from you again. SW Team

“I was very impresses how quickly the wig came.”

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Thank you Rose for the fab review. We are delighted to hear that you are happy with our service :) SW Team

“Lovely product and company.”

Helpful Report

Thank you for your review, we really do appreciate it :) Delighted to hear you are happy with your purchase. SW Team

“I have had to wear a for more than 50 years now and in the old days, what was available was quite depressing. So little choice, really thick and heavy. Bland colours. Finding Simply Wigs some years ago was a game changer. My whole life changed. I have more confidence, I no longer hide myself in public, I am so grateful to have such a choice of really stunning wigs to choose from. I now feel really comfortable with myself and my wigs. My most recent purchase was the January which is so comfortable yet modern. It is even better than my Marigold which is the most light and comfortable wig I had bought to date. The service is second to none and I hope to enjoy being a customer for a long time to come”

Simply Wigs 5 star review on 30th June 2021

Helpful Report

Thank you so much Gillian for your kind words. We are delighted to hear that we could help gain back your confidence with the beautiful January and Marigold wigs. Our Customer Service team are always going above and beyond for their customers :) We look forward to hearing from you again. SW Team x

Simply Wigs is rated 4.8 based on 13,287 reviews