Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love everything about simply wigs .The website is so easy to find what you are looking for .so much info is given which is great and I absolutely love the 360 view,so you can really see what the hair looks like.The quality is brilliant ,I wanted a real hair enhancer first but they were out of stock until July ,everybody was so helpful,I then bought a synthetic one to tide me over until July ,and it’s absolutely fab ,it looks incredible,and all my friends keep saying how great my hair looks.ive bought another one and a fringe,I will be back.thank you so much for a wonderful family business.well done to you all!!!!! Lorrainex”

Helpful Report

Thank you Lorraine for taking the time to write such a wonderful review, we really do appreciate it. Our E-Commerce team are delighted to hear that you find the information on the website helpful! It's also so lovely to know that you have found a style and colour which is perfect for you :) We hope to be hearing from you again soon, SW Team :)x

“Lovely staff, always so helpful.”

Helpful Report

Thank you for your lovely review, we really do appreciate it! All the best, SW Team

“YES ,you certainly do "CUT THE MUSTARD" products are first class as is Customer Service. Love the packaging, the touch of the little chocolate is so nice and special. So thank you to all of you involved ,Great Job, Thanks and regards Sandra x”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with the Customer Service you have received, as the Simply Wigs team are always striving for excellence. Hope you enjoy the rest of your day, SW Team x

“This was my first transaction with Simply Wigs I placed a telephone order.I received the wig within 5 days.Unfortunately it wasn't suitable.I returned it and got a full refund.I have ordered another wig from them.I cannot fault their service.”

Helpful Report

Thank you Eileen for your fab review. We are sorry to hear your purchase wasn't suitable. However, please do call us on 01484 844557 if you require any assistance in the future. All the best, SW Team

“A wonderful company to deal with, they offer a good choice of products in all areas, but most of all they are quick to respond to any questions. They have a good understanding of needs at difficult times, after all a woman’s hair is her crowning glory, they certainly make life bearable. A big thank you from me.”

Helpful Report

Thank you Julie for taking the time write such a kind review, we really do appreciate it. We are so delighted to hear that you are happy with the service you have received. All the best, SW Team

“I am really pleased with the wig, I think it looks realistic.”

Helpful Report

Thank you Beatrice for your kind review. We are so delighted to hear that you are happy with your purchase! All the best, SW Team

“Very friendly and professional”

Helpful Report

Thank you Janet for your fab review, we really do appreciate it :) All the best, SW Team

“Always helpful, knowledgeable and patient. Wouldn’t ever go anywhere else. I highly recommend them as individuals and as a company.”

Helpful Report

Thank you Pam for your wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you are happy with the service you have received :) All the best, SW Team

“Excellent quality and service. Always willing to help. Only thing I would like is a wider range of petite wigs, all the ones I love are medium standard size, it’s a bit frustrating. Other than that will buy more from Simply wigs”

Helpful Report

Thank you Janet for your excellent review, we really do appreciate it. We will be sure to take your feedback onboard. Please do not hesitate to contact us if you wish to discuss alternative styles. All the best, SW Team

“My purchase has not yet been delivered.”

Helpful Report

Hello Shawn. We're sorry to hear you have not yet received your parcel. I can see that you have been corresponding with my colleague regarding your order. If you wish to discuss this any further, please do not hesitate to contact us on 01484 844557 and we will do our very best to assist. SW Team

“Having lost hair through chemo has given me my confidence back thank you”

Helpful Report

Thank you for your wonderful review. We are so delighted to hear you love your purchase! All the best, SW Team

“I ordered the Jon Renau 'Claire' Wig and as always, an excellent service. I was initially unsure as to whether to keep the item due to the colour and I contacted the ladies in customer service for a return number. They were so helpful in trying to find me an alternative and in the end, I decided to keep the original item. Despatch is always fast and you are kept up to date if there is a delay with your item. It comes in beautiful packaging which is also very discreet. The lovely chocolate is such a treat 😁. Thank you to all of Simply Wigs for making the process so easy.”

Helpful Report

Thank you for taking the time to such an excellent review of your experience with us, we really do appreciate it. We are so delighted to hear that you have loved our Customer Service, they are always going above and beyond for their customers. Hope you enjoy the rest of the week, SW Team x

“Excellent service. Excellent products. Customer service good.use the service regularly.would recommend to anyone to use them.”

Helpful Report

Thank you for your excellent review and for recommending us, we really do appreciate it. We are so delighted to hear that you have been enjoying your experience with us! All the best, SW Team

“As always, five star, such an amazing helpful personal touch. I’d be totally lost without their experience and advice. Thank you all and please continue”

Helpful Report

Thank you Barbara for your wonderful review, we really do appreciate it. It's so lovely to know you were able to find assistance with the Simply Wigs team. All the best to you, SW Team

“Very good service, good returns service and polite and understanding customer service.”

Helpful Report

Thank you Anne Marie for your lovely review. Our Customer Service team are so delighted to hear that you have enjoyed your experience with us, as they do try and go above and beyond to assist :) All the best, SW Team

“My parcel arrived beautifully wrapped and included a secret surprise, all of which left me feeling uplifted and made me smile. Every email seems to be carefully crafted and have kindness at its core. This was my first purchase and already I feel valued and even cherished. In a world of cut-throat businesses, this is indeed a rarity and I would like to say a very heart felt Thank You.”

Helpful Report

Thank you for your kind words, we really do appreciate it. It's so lovely to know that you are happy with your recent purchase and love our packaging! We hope you enjoy the rest of your week, SW Team x

“A little bit disappointed, for the money I expected them to be better than the ones I bought from Amazon for half the price . Sorry”

Helpful Report

Hello Sue. We're sorry to hear that you are unhappy with your purchase. We do allow our customers to return unsuitable items within 14 days of receiving them. If you require any assistance in the future, then please do not hesitate to contact us on 01484 844557. SW Team

“If you want to buy quality, this is the best wigs shop on line. Promised, you ll never find anything better than Simply Wigs. And they are so lovely and kind, they take care of every detail and they have products from the best wigs designers ! I m in love with Simply Wigs 😍 💕”

Helpful Report

Thank you Lea for taking the time to write such a wonderful review of your experience with us, we are so delighted to hear that you have enjoyed it. We hope to be hearing from you again soon, SW Team x

“Great and Thank You!”

Helpful Report

Thank you for your fab review, we really do appreciate it. SW Team :)

“VERY PLEASED WITH MY PURCHASE AND EXCELLENT SERVICE FROM BEGINNING TO END. WOULD RECOMMEND 5 STAR”

Helpful Report

Thank you for your excellent review and for recommending us, we really do appreciate it. Hope you enjoy the rest of your day, SW Team

Simply Wigs is rated 4.8 based on 13,243 reviews