Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,134 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Such an amazing experience. Very quick delivery! Amazing wig! I am so in love with the packaging and instructions. So helpful! Thank you so much!! 💖”

Helpful Report

Thank you Ange for your lovely words, we really do appreciate it. We're delighted to hear you have enjoyed your Simply Wigs experience, and received your order in good time! All the best, SW Team

“I had to send the wig I ordered back as it didn't look the same as the picture. The hair was longer than I thought. But as usual a very simple returns policy and my money back ready to find my next wig”

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Thank you Sheree for your fab review! We're sorry to hear you found your purchase unsuitable, but it's lovely to know you enjoyed your experience with us. Hope to hear from you again soon, SW Team

“I’ve used Simply Wigs for a few years now and they are fantastic. So helpful if you have a query on your order.”

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Thank you Nicola for leaving your review, and for sharing your purchase with us - you look amazing! We're so delighted to hear you have loved your experience with us. All the best, SW Team

“As ever, excellent choices available suiting all tastes. Clear, detailed information provided on the website. Never been disappointed with my purchases so not needed to return or contact customer services. Wigs always arrive well packaged in plain wrapper with information regarding care and always with a chocolate treat. Thanks for care taken and attention to detail. Nancy”

Helpful Report

Thank you Nancy for taking the time to write your review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, and have loved your purchases! All the best to you, SW Team

“Excellent experience again from Simply Wigs. Ordered when a discount was on but rang and said I would be on holiday when the wig was due in from Germany. Lady at SW was very helpful and they didn't despatch it to me until I was home so I could still get the discount.”

Helpful Report

Thank you Gill for your excellent review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! Hope to speak with you again soon, SW Team

“Always a good experience purchasing wigs from Simply Wigs. I have had alopecia for nearly 30 years and was so pleased when I discovered this company with its amazing selection of wigs and fantastic service from ordering to delivery. Having had some pretty disastrous experiences in the past this company has proved to be first class. Thank you x”

Helpful Report

Thank you Teresa for taking the time to write your review, we really do appreciate it. We are so delighted to hear you have found comfort in ordering with us! If you require any assistance in the future, you know where we are. All the best, SW Team x

“Kept well informed about the state of my order. Staff kind, friendly and helpful. I have no hesitation in dealing with them in the future.”

Helpful Report

Thank you Pauline for your fab review, we really do appreciate it! The team are always going above and beyond for their customers' needs, so we will be sure to pass on your comments. All the best to you, SW Team

“I love Simplywigs, the choice is excellent and the service is second to none. I have purchased many wigs over the years and have never been disappointed. June”

Helpful Report

Thank you June for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“I love Simply Wigs. I have had a number of wigs in different styles and they have all been fantastic. The ladies on the phone are always knowledgeable and helpful and the returns process is quick and easy. I would recommend to anyone needing or wanting to wear a wig.”

Helpful Report

Thank you Janet for your kind words, and for recommending us - we really do appreciate it. The Customer Service team are always happy to assist, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Simply wigs as brilliant as usual. Thank you.🙂”

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Thank you Jacki for your brilliant review, we really do appreciate it. All the best, SW Team

“This is my third or fourth wig and I am delighted with it I lost most of my hair to chemo so a good wig is essential to me. I would fully recommend Simply Wigs to anyone. Thank you Simply Wigs.”

Helpful Report

Thank you Chris for your brill review, and for recommending us; we really do appreciate it. It's so lovely to know you have enjoyed your experience with us :) All the best to you, SW Team

“Amazing service, so friendly and quick delivery of my wig, love this company!”

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Thank you Angela for your lovely review. We're so delighted to hear you have enjoyed your Simply Wigs experience. :) All the best to you, SW Team x

“Great company, cannot fault.”

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Thank you Linda for your fab review! We're happy to hear you've enjoyed your experience with us. All the best, SW Team

“very satisfied with the wig i purchased, and the service received from you”

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Thank you Janet for your lovely review. We're delighted to hear you are happy with your recent experience with us :) All the best, SW Team

“Really good in everway possible”

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Thank you Martin for your kind words, it is very much appreciated! Love, SW Team

“Very good service and a fairly good selection of petite wigs, much improved on a couple of years ago when I last purhased”

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“I was happy with my wig but the sides were a bit different than l usual have but ok.”

Helpful Report

Thank you for your feedback! We know how difficult it can be ordering online, so please do contact us on 01484 844557 if you require any assistance in choosing an alternative. All the best, SW Team

“As per normal, the wig is perfect for me. I'm in the process of going from dark to light and as I get older this is important for me to do. I'm trying lighter wigs but still wig darker roots to eventually get to a grey of my choice This wig is on the road to that and my friends say it really suits me”

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Thank you Sheila for your fab review, we really do appreciate it. We're so happy to hear you have found your purchases to be perfect for your needs! We do look forward to hearing from you again, SW Team

“Always great service .Have used simply wigs for over 15 years .Cannot recommend them enough. Always helpful if needed .great quick postage and lovely range of wigs .”

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Thank you Mary for your fab review, lovely custom, and for recommending us - we really do appreciate it. If you require any assistance in the future, you know where we are :) SW Team

“I was very disappointed with the hair bun scrunchie. It was very small and flimsy for the price that I paid. However the customer service so far was very good. I’ve returned it and am awaiting a refund at present.”

Helpful Report

Thank you Doris for your feedback. We're sorry to hear you found your recent purchase to be unsuitable. I can see you have now been refunded for your order. If you require any assistance in choosing an alternative, we are always here to help! SW Team.

Simply Wigs is rated 4.8 based on 13,134 reviews