Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service I have received when buying my new wig and the delivery was very quick. My new wig is really good just like the photo it is my first one taking abit of time getting use to it Thank you Simply Wigs for a great service.”

Helpful Report

Thank you Jenny for your fab review, we really do appreciate it. It's wonderful to know you are happy with your recent purchase! We do hope to be hearing from you again soon, SW Team

“Gorgeous wigs amazing helpful knowledgeable staff and easy returns and exchanges”

Helpful Report

Thank you Lynndy for your kind review. We're delighted to hear you are happy with your experience with us. All the best, SW Team

“Can't thank Simply wigs enough. My hair is now so thin l was going to cancel a week in Cornwall. After a visit to simply wigs, l purchased 2. One blondish and one a bit darker. The best decision lve ever made The transformation has been incredible . No messing about with my hair. Popped on one of my beautiful hair pieces and ready to go! My husband said l look 30 years younger!!and l feel it...Thanks so much to the lovely lady who took care and advised me. I will be back. K Addy.”

Helpful Report

Thank you Kathleen for taking the time to leave your review, we really do appreciate it. We are so delighted to hear that we were able to be of assistance, and you had enjoyed your shop experience! We know how difficult it can be choosing styles, so we are over the moon to hear you loved two. We do look forward to hearing from you again, SW Team x

“As always, order dealt with efficiently & everything prefect.”

Helpful Report

Thank you Nuala for your kind review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Needed tape urgently. It was delivered promptly and with a chocolate (mmm!!) Excellent 👍 will use a gain”

Helpful Report

Thank you Bernard for your excellent review! We're so delighted to hear you had enjoyed your experience with us, and the chocolate treat :) All the best, SW Team

“The web site is easy to use, and the Staff are more than helpful Sheila Wragg”

Helpful Report

Thank you Sheila for your brill review, we really do appreciate it. We do hope to speak with you again soon, SW Team

“This is my 3rd wig from Simply Wugs. Cannot fault there customer service and delivery. Thank you.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience. :) All the best, SW Team

“Fourth time using Simply Wigs. fantastic company, very customer friendly, fast and efficient, I would highly recommend them.”

Helpful Report

Thank you for your brill review, and for recommending us - we really do appreciate it. We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Happy with the wig when it eventually arrived. 5 weeks later. I had to chase my order twice. I think if you are aware of a problem with delivery perhaps to let the customer know as I was on the verge of cancelling.”

Helpful Report

Thank you Maria for your review. We're delighted to hear you are happy with your recent purchase! After looking through your notes, I can see we had originally notified you of a slight delay on your order. However I do apologise this was the case. If you require any assistance in the future, please do not hesitate to contact us. SW Team

“Simply Wigs have made the order process nice and easy. Well done 😎😎😎😎😎”

Helpful Report

Thank you Robert for your kind review, we really do appreciate it. It's lovely to know you have enjoyed your experience with us! All the best, SW Team

“Great staff. Always prompt and helpful. My only observation is that they do not update and add additional wigs of various styles as often as they perhaps should.”

Helpful Report

Thank you Laurentia for your kind review, we really do appreciate it! We do ensure that we add all new launches on our site as soon as we can, but please do contact us if there is anything we don't have, that you wish to order. :) All the best, SW Team

“Firstly I was disappointed not to get any indication on when to expect my wig. I was only contacted after I emailed. Being my first I was very apprehensive. When it arrived it did not look anything like I had ordered. I had to take it to be trimmed (a lot). Still far to bushy for me. I was expecting it to need a trim but everyone who saw it could not believe it was the wig I ordered.”

Helpful Report

Thank you Karen for your feedback. We're sorry to hear you did not have a positive experience with us. Unfortunately we did experience some delays with our suppliers at the time of you placing your order, and we do apologise if the announcements we made were not clear. If you are ever unhappy with a wig you have purchased, we do allow returns from up to 14 days of you receiving your order. Please do contact us on 01484 844557 if you require any assistance in the future, we are always here to help. SW Team

“Every package off Simply Wigs brings a smile to my face. The warm gestures and personal touches with each delivery makes each delivery special. Quality of the products are fantastic and descriptions and after care is amazing.”

Helpful Report

Thank you Samantha for your fab review, we really do appreciate it. We're delighted to hear you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers. We do hope to be hearing from you again soon, SW Team

“The wig I received was fine. The colour match very good unlike some of your competitors. I did think delivery a bit slow in fact I'd forgotten it when I was told it was on the way.”

Helpful Report

Thank you for your feedback! We're happy to hear you have found your perfect colour. If you do have any queries in the future on the delivery time, please do not hesitate to contact us :) All the best, SW Team

“Wonderful customer service from this company. Great range to choose from. Highly recommend.”

Helpful Report

Thank you Kathryn for your wonderful review, and for recommending us, we really do appreciate it. We do hope you have a lovely rest of your day, SW Team x

“Had a few Wigs from Simply Wigs always been happy with the service and will definitely be ordering again .”

Helpful Report

Thank you Valerie for your kind words, we really do appreciate it. We're so delighted to hear you have enjoyed your experience, and will be purchasing with us again! All the best, SW Team

“Goog quality wigs, great prices and friendly customer service. Thank you SW :-)”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's wonderful to know you have enjoyed your experience with us. All the the best, SW Team

“Very good company,helpful,discreet and kind. Really pleased with purchases and feel a lot more confidant. Thank you.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Lovely wig, only problem is some of the wefting along the front hasn't been finished properly and it keeps dropping into the fringe part which you can see which kind of defeats the point of wearing one”

Helpful Report

Thank you Sharon for your feedback, it is very much appreciated. If you do have any queries on your order, please do not hesitate to contact us. All the best, SW Team

“Ordered three wigs from simply wigs, all were lovely but one needed to be returned as didn’t suit me. Customer service was excellent and prompt refund into my account. Cannot fault this company in any way.”

Helpful Report

Thank you Jackie for your excellent review, we really do appreciate it. We're sorry to hear your order was unsuitable for your needs, so please do let us know if you require any assistance in choosing an alternative. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews