Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,149 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products at reasonable prices. Very efficient service.”

Helpful Report

Thank you Julie for your kind words! We are delighted to hear you have enjoyed your experience with us. We do hope to hear from you again soon, SW Team

“Thank you Simply Wigs for making me feel like a princess.”

Helpful Report

Thank you Aneta for your lovely review! We are so delighted to hear you are happy with your Simply Wigs experience, and you love your purchase :) All the best to you, SW Team x

“Really pleased with my Human Hair fringe Rachel Welch) in buttered toast. It has given my whispy fluffy and slightly thinning fringe more body. The colour is a fantastic match for my own hair. It’s comfortable to wear but can very slightly see the mesh but only if someone was standing within 2 or 3 inches away and only if the person knows you are wearing a wig. The staff (Emma) was very helpful with some advice and they contacted me when the colour I wanted came back into stock. Excellent service.”

Helpful Report

Thank you Christine for taking the time to review the Human Hair Fringe by Raquel Welch! We are so delighted to hear that you are happy with your purchase, and the colour match is perfect :) Emma is always going above and beyond for her customers, so we will be sure to pass on your lovely words. We do hope to hear from you again soon, SW Team x

“The process from order to delivery was superb,though my order was not for me I called customer service who helped arrange my return and plan to go down to site to try a few on next time, would highly recommend simply wigs such a stress free option and great service from start to finish.”

Helpful Report

Thank you for taking the time to review your experience with us, we are so delighted to hear you have enjoyed it! The Customer Service team are always going above and beyond for their customers, so we will be sure to pass on your kind comments. We hope to hear from you again soon, SW Team

“Fabulous selection. Fabulous quality Brilliant advisors Gorgeously wrapped on delivery and of course the chocolate is the smart finishing touch. THANKYOU”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us :) All the best, SW Team

“I have used Simply Wigs twice now and can't fault the service. The website is so informative and the detailed descriptions are very handy. Quick delivery too. Thank you!”

Helpful Report

“I can’t fault this company…….from the quality of the wigs, the competitive prices, the wonderful customer service team and right down to the little chocolate treat with every order! I also love the website with its full description of every wig, together with photos of the inside and sometimes pictures of customers wearing them. I wouldn’t buy a wig anywhere else x”

Helpful Report

Thank you Christine for taking the time to write such a wonderful review, we really do appreciate it. We do try to provide as much information as we can on each product for our customers, so it's lovely to know that you agree! We do look forward to be hearing from you again soon, SW Team x

“Great wigs,great service highly recommend”

Helpful Report

Thank you Chris for your kind words, and for recommending us, we really do appreciate it. We hope to be hearing from you again soon, SW Team

“Still have not gotten my order, ordered almost 4 weeks ago.”

Helpful Report

Thank you for your review Martha. We are sorry to hear that you have not yet received your order. I can see that my colleague has provided you with your tracking information, and your order has now arrived in the US sorting office. If you wish to discuss this further, please do contact us and we shall do our very best to assist. SW Team

“Great quality hair pieces that were a very good colour match to my hair and texture. My husband said that he couldn’t tell it wasn’t my own hair in an undone chignon. Excellent speedy service, despite ordering a few days before Christmas and with a postal strike, they arrived well in time for New Year’s Eve.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase of the Undone Chignon, and the hairpiece arrived in good time for New Years! Hope to hear from you again soon, SW Team

“The team at simply wigs has been exceptional in their customer service , a rare thing these days , I would recommend them to anyone , well done .”

Helpful Report

Thank you Carol for your lovely review, and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience at Simply Wigs! All the best, SW Team

“The whole process was very good, from calls to the lovely hairpiece, could not fault a single thing.”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do strive for excellence :) Hope to hear from you again soon, SW Team

“I have been very pleased with all the wigs that I've ordered from Simply Wigs. Its not wonderful needing to wear a wig but at least I never have to worry about having a bad hair day!”

Helpful Report

Thank you Chrissie for your kind words, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases from Simply Wigs, and your styles seem to be perfect! Hope you enjoy the rest of your day, SW Team

“I purchased a wig from Simply Wigs a few weeks ago. I was delighted with the speed at which my order was processed, and even more delighted with speedy delivery (despite the postal strikes). PS I chose Simply Wigs initially because of the competitive prices! I shall definitely shop with them again!”

Helpful Report

Thank you Meg for your kind words, we really do appreciate it. It's so lovely to know that you have been delighted with your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best to you, SW Team

“I already contacted Simply Wigs regarding packaging and courier service which was not good. However, the actual human hair wigs are excellent, as I have experienced in the past. Very impressed with customer liaison and helpful contributions from staff regarding my requests.”

Helpful Report

Thank you Lola for your review, we really do appreciate it. We are so delighted to hear that you are happy with the Human Hair wigs on your order, and the Customer Service you received! We are however sorry to hear that there had been some issues with the delivery, we will be sure to pass on your feedback. Please do contact us if you require any assistance in the future, we are always here to help :) SW Team

“It arrived very quickly and was a delight Great fun.”

Helpful Report

Thank you for your fab review! We are so delighted to hear you are happy with your experience with us :) All the best, SW Team

“Nice wig but unsuitable fit ,, good communication and swift response , easy to return and refund Thanks”

Helpful Report

Thank you Be for your kind words! We are so delighted to hear you are happy with your Simply Wigs experience, and the returns process was easy :) Please do let us know if you require any assistance in choosing an alternative. SW Team

“I've had good experience with simply wigs. I order even 2-3 months and spend a lot of money. I was disappointed with my previous purchase. (The one prior to this one). I would have liked an offer of a small discount as the wig only lasted 2 weeks before it was terrible quality. Overall though my experience was good.”

Helpful Report

Thank you Sandra for your review, we really do appreciate it. It's lovely to know that you are happy with your overall experience with us! We are however sorry to hear your disappointment with one of your orders. We will be sure to organise for a member of our lovely Customer Service Team to contact you. All the best to you, SW Team

“My hat arrived wrapped up in tissue paper to protect it . I was also very pleased to receive a small gift which l thought was a lovely gesture . I am very pleased with my hat . I think that the hat looks even nicer than it does online on line . I am also pleased that the hat is a nice length which goes down to the bottom of my head , which will keep me warm . I am going to order the same hat again in a different colour .”

Helpful Report

Thank you Janet for taking the time to write such a lovely review, we really to appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience (plus the chocolate treat), and you are happy with your purchase! We do look forward to be hearing from you again soon, SW Team

“Simply Wigs were extremely helpful in getting a wig for my mother ordered and delivered before Christmas. Kind and compassionate.”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with the service, and received your order in time for Christmas! Hope to hear from you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,149 reviews