Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,283 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 21st February 2025

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and wiggy easy. Bought two and decided on just keeping one. Always nervous about returning items but it’s pretty straight forward and worry free. Lovely staff. Easy ordering and returning process. Love 💗 my new tabu wig!!!!!! Happy customer.”

Simply Wigs 5 star review on 23rd November 2021

Helpful Report

Thank you Helen for your fab review, and for sharing your fabulous purchase with us, you look amazing! We are delighted to hear that you have enjoyed your Simply Wigs experience. We hope to be hearing from you again soon, SW Team x

“Love these wigs definitely recommend”

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Thank you Valarie for your fab review and recommending us, we really do appreciate it. SW Team

“Spoke to a lady for help , she was lovely , very friendly service”

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Thank you for your lovely review. We are delighted to hear that you have enjoyed our Customer Service. All the best, SW Team

“very good quality products. highly recommend.”

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Thank you for the fab review and recommending us, we really do appreciate it. SW Team x

“The quality of wigs is very good, and the service is excellent. Everything is packaged beautifully and with care.”

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Thank you for your excellent review. We are delighted to hear that you love our Customer Service and packaging. All the best, SW Team

“Always great service from simply wigs I have purchased several times now have spoken with them on the phone and always very helpful and polite nothing too much trouble when needing help making choices and when your purchase arrives a nice little surprise of chocolate included”

Helpful Report

Thank you Janet for your kind review, we really do appreciate it. We are delighted to hear that you have enjoyed your Simply Wigs experience (especially the choccy). Hope you enjoy the rest of your week. All the best, SW Team

“It is always a pleasure to deal with the Simply Wigs team of helpful and friendly people! The orders come on time in beautiful packaging and I love the chocolate that comes with my wig :).”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are delighted to hear that you are loving your experience at Simply Wigs. All the best, SW Team :)

“Disappointed some hair strands came out others went frizzy”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. If you do have any queries regarding the quality, then please do not hesitate to contact us on 01484 844557 and we will do our very best to help. SW Team

“Very helpful and efficient customer service. Excellent quality wig.”

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Thank you for your excellent review. We are delighted to hear that you are happy with our Customer Service and love your purchase. All the best, SW Team

“Good quality tape and cheaper than my usual supplier”

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Thank you for your brill review. We are delighted to hear that you love your purchase. SW Team

“Always delighted with the service and quality.”

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Thank you Jane for your review. We are delighted to hear that you have enjoyed your experience. All the best, SW Team

“Sorry for my late response. I was very happy with your service and will certainly order from you again. Thank you.”

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Thank you Winnifred for your kind review, we really do appreciate it. We look forward to be hearing from you again soon. All the best, SW Team

“Excellent service. Really helpful and made me feel special. Packaging of the wig was presented so lovely and I love Ferrero Rocher ! 😀 x”

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Thank you Hannah for your kind review. We are delighted to hear that you love our Customer Service, as well as the choccy! All the best, SW Team x

“The right length and comfortably adhesive, will buy again!”

Helpful Report

Thank you Edward for the fab review! We look forward to be hearing from you again :) SW Team

“I have been diagnosed with fibrosing alopecia, and my hair is falling out around my face. Have been researching my options on line and "Simply Wigs" caught my attention with " the Fringe". I ordered Vesta loves change hairpiece in silver pearl. I live in Washington State , U.S.A.and thought I I might be waiting awhile for delivery. My package was delivered in 10 days. The color is perfect. So easy to attach to my hair, just 5 clips. Blends beautifully with my fine shiny nordic hair. Thank you.”

Helpful Report

Thank you Laura for your kind review, we really do appreciate it. We are delighted to hear that you have enjoyed your experience with us, and are happy with your purchase! The Vesta Hairpiece is also a Simply Wigs favourite and we are glad you agree. We hope to be hearing from you again soon. SW Team x

“I purchased my first wig in the UK; I usually shop via America. I am delighted with the quality and fit. I ordered another but had slight problems with payment. Becca and Emma-Jay were polite, professional and resolved my problem immediately. Great company.”

Helpful Report

Thank you Pat for your kind review of Simply Wigs, we really do appreciate it. We are delighted to hear that you have enjoyed your experience with us. Becca and Emma-Jay from our Customer Service team are always going above and beyond for their customers :) Hope you enjoy the rest of your day, SW Team x

“Excellent service and lovely Wig which was worth every penny.”

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Thank you Diane for your excellent review. We are delighted to hear that you love your purchase. All the best, SW Team

“I’ve had androgenetic alopecia since I was 20 and I’m now 47. I never thought I would get something that would make my parting look thicker while still looking like my natural hair but this does the trick. I now wear it every day and I couldn’t be happier, thank you. Also your website is brilliant xx”

Helpful Report

Thank you for your brill review. We are delighted to hear that you are happy with your purchase and love our website :) We hope you enjoy the rest of your day, SW Team x

“I wanted a natural looking bun hair piece and haven't been disappointed! Great quality and looks really natural- love it”

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Thank you for your fab review. We are delighted to hear that you love your new purchase! All the best, SW Team

“Fantastic customer service which is a bit of a rarity nowadays! Exceptionally good quality products, discreetly packaged, and informed well in advance if there may be a shipping delay with lots of expert help and assistance to find an alternative product should a supply problem arise. All round fabulous company - thank you!”

Helpful Report

Thank you for the fantastic review, we really do appreciate it. We are delighted to hear that you are happy with your experience and communication with Simply Wigs. Please do let us know if we can help in any way in the future. All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,283 reviews