Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,118 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 1st January 2025

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service and great choice of wigs”

Helpful Report

Thank you Angela for your kind review! It's so lovely to hear you have enjoyed your experience with us. All the best, SW Team

“Always totally reliable and helpful.”

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Thank you Gillian for your fab review, we really do appreciate it. All the best to you, SW Team

“Great selection of wigs and the communication is excellent cannot wait to receive my wig.”

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Thank you Caroline for your excellent review, we really do appreciate it! Please do let us know how you get on :) SW Team

“The service was quick and help unfortunately my wife finds the wig she purchased loses a lot of hair so she can't wear it Kind regards Lord Robert venour”

Helpful Report

Thank you Robert for your review! We are so sorry to hear you find your recent purchase to be unsuitable for your wife. Please note that we do allow our customers to returned unwanted purchases for a refund. If you wish to arrange this, please do contact us via email or call us on 01484 844557. SW Team

“Very pleased with my yoga turbans and headband. There was a delay with supply but Simply Wigs gave me delivery options and kept me up to date.”

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Thank you Susan for your fab review! We are so happy to hear you are happy with your recent purchases, and you were well informed of the delivery times. All the best to you, SW Team

“Very happy with my purchase thank you I will be back”

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Thank you Maryla for your brill review. We are so delighted to hear you are happy with your purchase! All the best, SW Team x

“Always find a quality service, with a nice attitude from Simply Wigs. Wife is always well pleased.”

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Thank you Charles for your lovely review, we really do appreciate it. We are so happy to hear your wife has enjoyed her Simply Wigs, as the team do go above and beyond for their customers' needs. All the best to you both, SW Team

“A pleasant surprise when a beautiful box arrived. Containing a turban style hat, which was packed with care and included little notes and a poem. Made my day and somehow made it more special with the attention paid. I ware the turban with pride. I also bought a hairpiece to go with the hat which just covers around the head just under the hat. Looks fabulous & people think my hair is real.”

Helpful Report

Thank you Christine for your wonderful review, we really do appreciate it. We are so happy to hear you are happy with your new purchase, and loved the packaging. We will be sure to pass on your comments to the fabulous Warehouse Team! All the best to you, SW Team

“Marvellous service which I have used for years. Bless you girls!”

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Thank you Elizabeth for your fab review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us over the years :) All the best, SW Team

“I ordered a bottle of Dimples Fibre Oil Conditioner. This product is essential to wig owners, keeps it in a lovely condition. Was easy to order on the website and I was impressed with how quickly it came. Well packaged and I was surprised to find a little box inside that package, it contained a Ferrero Roche chocolate - I thought that was a special touch, that said "Thank You For Your Order". Never had that happen before when I have ordered things online with other businesses. I appreciated it. Thank You.”

Helpful Report

Thank you Karen for your lovely words, we really do appreciate it. it is lovely to know you find the Dimples Fibre Oil Conditioner to be the perfect product to keep your wig in fab condition! We are so happy to hear you have enjoyed your Simply Wigs experience, and loved the chocolate surprise. If you require any assistance in the future, you know where we are, SW Team x

“As always, Simply wigs are a pleasure to deal with!! Simply choose and order and your wig/accessories arrive by date given. The staff are always very helpful and their customer service goes above and beyond.”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We hope to speak with you again soon, SW Team

“Simply Wigs organised the delivery of my item specifically around my being away from home- and they delivered exactly as they were asked to (thank you). For the first time, I ordered Jon Renau Ignite in a PETITE CAP and a colour close to my own. It fits perfectly, and looks very natural- I'm really pleased with it. I'll be ordering petite wigs in future. I've had a number of items from Simply Wigs over the years and have always been impressed with ordering, advice, delivery - and the quality of the products. Thank you.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your order, and the Petite cap fits you perfectly! It's also lovely to know that you have enjoyed your experience with us, as the team do strive for excellence :) We do hope to be hearing from you again soon, SW Team

“Good quality tape this is the only company I buy tape from. Sticks well”

Helpful Report

Thank you Carol for your fab review! We are so happy to hear you have found a product that works perfectly for you. All the best, SW Team

“Always a pleasure to use Simply Wigs as so helpful and efficient.”

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Thank you for your wonderful words, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us! All the best, SW Team

“The website was easy to navigate and the service was very good. Also very happy with my wig.”

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Thank you Lesley for your brill review, we really do appreciate it! We are so happy to hear you found the website easy to navigate, and you are happy with the service provided from the team. We hope you have a lovely rest of your day, SW Team

“The wig is lovely, and the packaging and chocolate gift was a nice touch. I mistakenly ordered the wrong size and colour initially but emailed and they got back to me the very next day confirming they've changed the size and colour. Customer service is top notch.”

Helpful Report

Thank you Catherine for your brill review, it is very much appreciated. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We hope you have a lovely rest of your day, SW Team

“Once you have mastered the technique of ordering from he website Simply Wigs re simply the best!”

Helpful Report

Thank you Carol for your kind review, it is very much appreciated! Hope you have a lovely rest of your day, SW Team x

“I ordered a wig for Eid celebrations (but left it very late!) and the team at Simply Wigs were so helpful when I requested a first class delivery. My wig arrived a day earlier than I anticipated and just in time for Eid - thank you to the team who helped arrange this! The wig itself is gorgeous (shine petite wig natural in chocolate mist) and arrived beautifully wrapped with a little chocolate surprise! These extra touches were lovely and I received lots of compliments for my new look. I highly recommend Simply Wigs and I would shop here again.”

Helpful Report

Thank you Fatimah for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear that your order was with you in time for your Eid celebrations, and you have been complimented on your fabulous new look! We do hope to be hearing from you again soon, SW Team

“Unable to take my call immediately Simply Wigs returned my call promptly. The caller was pleasant courteous and extremely helpful and dealt with my request. An excellent customer service”

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Thank you Trudy for your excellent review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience. Hope to speak with you again soon, SW Team

“Fabulous wigs at great prices. Speedy delivery too”

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Thank you Diane for your fabulous 5-star review, we really do appreciate it! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,118 reviews