Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,238 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been using Simply Wigs for about five years and have never once had anything other than great service from them. They always deliver exactly when they say they will and keep you updated along the way. Plus, I love the free chocolate - such a small thing but appreciated! Can’t recommend enough.”

Helpful Report

Thank you Rachael for your wonderful review and recommending us, we really do appreciate it. It's so lovely to know that you have been happy with your experience with us over the years :) We hope you enjoy the rest of your day, SW Team x

“Loved the hair piece. So easy to use. It matches my hair colour really well.”

Helpful Report

Thank you for your brill review. It's lovely to know that you are happy with your new hairpiece! All the best, SW Team

“I love it 😻. Lightweight and very natural looking.”

Simply Wigs 5 star review on 5th May 2022

Helpful Report

Thank you Patricia for your fabulous review and picture, you look amazing! We are so happy to hear that you love your purchase :) All the best, SW Team

“Outstanding service and would definitely recommend”

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Thank you for your fab review and recommending us, we really do appreciate it! SW Team

“Love this company, great, easy to use website with lots of choices. Not trying to hide information from the customer, which for me is fantastic as I'm so shy about my hair loss. They are so kind and helpful to deal with, the prices are totally reasonable and no problem about returns. I would like to thank them very much for making a total difference to my life! So many other websites are difficult to navigate or choose colours.”

Helpful Report

Thank you Shelagh for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as our Customer Service team completely understand how difficult it can be going through hair loss. We hope to be hearing from you again soon, SW Team x

“Easy website, good communication, quick delivery”

Helpful Report

Thank you Trudi for your wonderful review, we really do appreciate it. All the best, SW Team :)

“Always good service”

Helpful Report

Thank you for your fab review! SW Team x

“I have ordered several wigs from Simply Wigs, each time delivery has been prompt and efficient. I have been particularly impressed when I have spoken to staff members on the phone, they are knowledgeable and helpful. The returns service is excellent, refunds are made promptly and advice given on the phone when necessary.”

Helpful Report

Thank you Stephanie for your lovely review and custom. We are so delighted to hear that you have enjoyed your Simply Wigs experience, our Customer Service team are always here to help. We hope to be hearing from you again soon! SW Team :)

“Honestly the best place to get wigs! Fantastic selection at excellent prices - the use of actual customers photos gives a much clearer idea of how different styles/colours look in reality! But their outstanding feature has to be their amazing customer service - just cannot be beaten!! Thank you so much”

Helpful Report

Thank you Mandy for your fantastic review, we really do appreciate it! Our Customer Service team are so delighted to hear that you have enjoyed your experience, as they are always going above and beyond for their customers' needs. We hope to be hearing from you again soon, SW Team :)

“I love this Company. They are wonderful. You know, everything is made so easy. The Staff are so patient and helpful . It’s a bit difficult for me as I don’t live in the UK and sometimes find it hard to figure out which Wig and then which colour? Never mind. There is always someone to lend a hand. Everyone is ready to help no matter what the problem. Thank you everyone. You are amazing”

Helpful Report

Thank you for taking the time to write such a kind review, we really do appreciate it. We are so delighted to hear that you are happy with the Simply Wigs experience and the Customer Service team could be of assistance. All the best to you, SW Team

“Excellent, prompt service.”

Helpful Report

Thank you for your excellent review! Have a lovely day, SW Team :)

“Well impressed with this wig, looks very natural and not too big. Have purchased much more expensive wigs from a different company and this one is better by far.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know that you are happy with your recent purchases. All the best, SW Team

“Amazing wigs and wonderful staff who provide first class assistance and customer service. I have been a customer for many years and cannot recommend them highly enough.”

Simply Wigs 5 star review on 4th May 2022

Helpful Report

Thank you Fran for your wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience. All the best, SW Team x

“Simply Wigs are brilliant. Loads of choice great price range. A pleasure to deal with. I’ve bought 4 wigs from them and love them all.”

Helpful Report

Thank you Sharon for your brill review. We are so delighted to hear that you have been happy with your purchases! All the best, SW Team

“Very happy although I didn’t want layers in the style but quality is very good.”

Simply Wigs 4 star review on 4th May 2022

Helpful Report

Thank you Kathy for your kind review and for sharing your fabulous purchase with us, you look amazing! All the best, SW Team

“I have been a customer for many years now. All I can say is I am absolutely thrilled with the service on all levels. Thank you so much. Lynn X”

Helpful Report

Thank you Lynn for your wonderful review and custom, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience. All the best, SW Team

“Everything came nicely packaged & very quickly. Thank you to everyone involved.”

Helpful Report

Thank you Joan for your fab review! The Simply Wigs team are so delighted to hear that you love your purchase. Hope you enjoy the rest of your day :)

“I have purchased several items over the years, always enjoying excellent, efficient and helpful service. Thank you for my recent order which arrived safely and promptly. I always feel confident when dealing with Simply Wigs and would certainly recommend.”

Helpful Report

Thank you Lynne for your excellent review, we really do appreciate it. It's so lovely to know that you enjoy your experience with us, and would recommend Simply Wigs! We hope you enjoy the rest of your day, SW Team

“Once again, great service - online only as I live abroad. Great advice (again) from Laura and prompt delivery of my order. Im thrilled with both of them! Many thanks!”

Helpful Report

Thank you Julie for your kind review. We are so delighted to hear that you love your purchases! We will be sure to pass on your thanks to Laura, she is always going above and beyond for her customers :) SW Team

“As always a great service from simply wigs. Such a lot of choice and easy efficient ordering”

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Thank you Janet for your fab review! It's lovely to know you are happy with our Customer Service. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,238 reviews