Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,181 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service with a smile. Decent pricing with excellent quality. Feel respected and wanted as a customer.”

Helpful Report

Thank you Rivka for your excellent review, we really do appreciate it. The team do value each and every one of our customers, so it is lovely to know you have enjoyed your experience with us. All the best, SW Team

“In fact I did not want to give my review unless it is honest, so I gave it a go for almost 4 months ,the hair quality is not even average comparing to its highly cost which is in fact a price of a human hair not a synthetic one , i do not even wear it quite often or in a daily basis but unfortunately it got tangled and messy very fast moreover the cap got loose and I have to make fit by using solid snap clips to hold it on my head .I'm really disappointed and not happy with my purchase. It is not worth it the money I spent at all.”

Helpful Report

Hello Rajaa. Thank you for your review. We are incredibly sorry to hear you are unhappy with your recent purchase from us. I can see that my colleague has contacted you in regards to your order. If you do wish to discuss this further, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

“Easy to use website. Orders dealt with quickly and efficiently. Fantastic company!”

Helpful Report

Thank you Kirstin for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! Hope you enjoy your weekend, SW Team x

“Great service!!! Thank you”

Helpful Report

Thank you for your lovely review, we really do appreciate it! All the best, SW Team

“Didn't like the wig I'd ordered. No hassle returns and was texted when my money was returned. I then chose another one which was perfect. Thank you again this is my third purchase.”

Helpful Report

Thank you Sheree for your brill review, we really do appreciate it. It's lovely to know you found the returns process hassle-free, and your second order was perfect for you! We do hope to hear from you again soon, SW Team

“Good selection and prices. Website is informative. Ordering and delivery all fine.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear you have found all information you required on our website, and you are happy with your experience with us! All the best to you, SW Team

“Love my wig. Have gone grey. I thought it was more appropriate for my age. I have had lots of compliments from people who think it's my own hair.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you love your new purchase! All the best to you, SW Team

“I bought a wig from Simply Wigs and I am so pleased as it is so very natural looking! Very comfortable to wear and easy to maintain. I shall be buying another wig in a different style.”

Helpful Report

Thank you Mary for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us, and you love your purchase! We do hope you enjoy the rest of your day, SW Team

“I love this wig. I was unsure about going from Dark Sand to Sandy Blond Rooted, but I’ve had so many good comments from friends and family. I’m so glad I got this colour and it’s so natural that people have commented “love your hair” or “where did you get your hair cut”. It’s certainly boosted my confidence.”

Simply Wigs 5 star review on 29th June 2023

Helpful Report

Thank you Jane for your lovely review, and for sharing your purchase with us. You look amazing! We are so delighted to hear you are happy with your new style, and the Sandy Blonde Rooted looks great on you :) All the best to you, SW Team

“Surperb service Staff excellent & professional Love the fact you can go try the products and see how they look before purchasing”

Helpful Report

Thank you Carol for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! We do hope to hear from you again soon, SW Team

“Good product and good delivery.”

Helpful Report

Thank you for your kind review, we really do appreciate it. All the best to you, SW Team

“Great choice, all of good quality. Would definitely recommend.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your order, and you would recommend us to others! All the best to you, SW Team

“I am absolutely delighted with my wig . It is light and easy to style. As I wear a wig all the time I have purchased a second one. I am also delighted the way the wig is presented and delivered.”

Helpful Report

Thank you Edda for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and the packaging made you happy! All the best to you, SW Team

“Lovely products. Used the company for year's. Very satisfied.”

Helpful Report

Thank you for your lovely review and custom, we really do appreciate it. All the best to you, SW Team

“Great customer service as always very helpful and professional when speaking with them on the telephone delivery very prompt and if I have had to return at any time this has always been dealt with quickly thank you sw”

Helpful Report

Thank you Janet for your fab review, we really do appreciate it. The lovely girls on the telephone are always happy to assist our customers, so we are so delighted to hear you have enjoyed your experience with us! We do hope to hear from you again soon, SW Team

“Always great service, lots of choice and reasonable prices. 😊”

Helpful Report

Thank you Celia for your kind review, we really do appreciate it. It is so lovely to know you are happy with the range of styles to choose from, and you have enjoyed your experience with us! All the best, SW Team

“Bought a scrunchy what I thought would work as a bun for a wedding but no substance. Expected more and colour not as ordered although a photo is not a reliable colour. Would not order again. This was for my daughters wedding, need to look elsewhere. Laura contacted me, the follow up service was great. Now returned the scrunchy and have ordered another that Laura recommended based on a photo of my hair. Refund already processed.”

Helpful Report

Thank you Joy for your lovely review, we really do appreciate it., Laura is constantly going above and beyond for her customers' needs, so we will be sure to let her know you are to order one of her recommendations! We do hope you did/do enjoy the wedding, and please do let us know if you need any assistance in the future. All the best, SW Team

“The turban is lovely and delivered on time”

Helpful Report

Thank you Modupe for your fab review. We are so delighted to hear you are happy with your purchase. All the best, SW Team

“Excellent service. Very helpful and quick to respond to an email.”

Helpful Report

Thank you Jayne for your excellent review, we really do appreciate it. It's so lovely to know you are happy with your experience with us! We do hope to speak with you again soon, SW Team

“Great company, helpful and knowledgeable staff”

Helpful Report

Thank you Jane for your brill review, we really do appreciate it! Our team are always happy to help out with any questions you may have, so we will be sure to pass on your kind words. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,181 reviews