Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,026 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect experience”

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“I am very pleased with simply wigs but am disappointed that on the last 2 occasions i have put 2 items in basket and paid for them only to be told they had sold out.”

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“I'm always pleased to receive new wigs from Simply Wigs. So helpful and friendly and love the new website x”

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“Prompt delivery as item as described, love them !”

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“I have purchased over 20 wigs from Simply Wigs and various headwears, sprays, creams have always had great communication keeping me informed of when my products will arrive, great service and good price. A company who you feel really cares. Thank you”

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“Always very quick service and good value for money .”

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“I initially visited the Simply Wigs website and was amazed with the large selection of wigs and accessories available.Having selected the style I was unsure about the colour so contacted customer service for advice. I was really pleased and reassured that I could actually visit the shop to make my final selection. The whole experience was great, the shop maintained privacy for all customers and the range of wigs in store was fabulous. Having confirmed the style and selected the colour,I finally purchased 2 wigs one of which was posted direct to me and was recieved within a week. Absolutely first class service.”

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“Liv and Emmajay were so helpful and as a new wig wearer I needed all the help I could get. They never got impatient with my ignorance and I will definitely be using them again. Thank you to the team”

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“I couldn't get my white hair colour, so Laura suggested I send her a sample of hair and a picture. She sent me 2 examples to choose. I chose one and it is perfect in colour and hair shape. The previous hair topper I had chosen that was not suitable I sent back and Customer Service were very good in refunding the cost quickly. Also, found Laura very helpful. I am happy with my hair piece. Thank you.”

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“Just what I wanted. Glad to be able to talk to someone too, especially when I wasn't going to order because I saw that it said that I had to pay 15% to send it back on the Webb site, which was quickly cleared up fir me. Susan”

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“Good quality.Great company.”

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“So delighted ordered second one immediately.”

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“I lost my hair as a very young woman, more than 50 years ago and have therefore had experience of many wig companies in several different countries. Simply Wigs outshines them all. They are knowledgeable, efficient, understanding and kind. What more can you want? I recently had a problem with a wig which had been wrongly described on their website. They immediately acknowledged the error, changed the information and offered me a refund. Totally reliable. Don’t even contemplate going elsewhere unless you have to!”

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“Always satisfied! I just wish there would be more styles for large size heads like mine.. Thanks again”

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“Have used simply wigs many times super. service and the girls are very helpful”

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“I agree with another reviewer, I find your website on my sumsung phone awful ! Can't get to see the colours, reviews, photos etc. I have bought from you before the website was brilliant, but not anymore. Will.have to try on my laptop.”

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“I have found the team very helpful with their support and advice. They take as much time as needed. If the wigs are not the colour or style needed on arrival, returning them is no problem. At least one has learned from the experience. Then, back to the drawing board”

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“Stunning wig (Gisela Mayer "Sun Easy"). Pretty, layered cut. Can be worn smoothed down or tousled. Great customer service, friendly advice if needed and competitive prices. Returns and refunds are available. Due to the thoughtful way of packaging the wigs, it makes returning goods hassle-free.”

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“Always great customer service.”

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Thank you J for your fab review, we really do appreciate it. All the best, SW Team

“The Flip Mono wig from the Ellen Wille Hairpower: After enduring the embarrassment of ill-fitting hats to cover hair loss and treatment for skin cancer on the crown of my head, I decided to experiment with my first wig - at age 73! Wow! Who knew wigs could be so easy to wear - even straight out of the box? This style is really low maintenance and, friends tell me (although they would, wouldn’t they?) that it looks amazing and ‘real’. However, I choose to believe their admiration was genuine as they were all checking out the styles on Simply Wigs website while we were out for lunch last week. (I was also ‘expertly’ answering numerous queries about wig types and construction using my knowledge gleaned from the extensive information available on the same website.) Already planning to buy a second one of these, probably in the same Snow Mix shade. It has even given this old lady the confidence to ‘up my game’ on face make-up, rather than trying to hide in the background. Wish I’d known twenty years ago that wig making had become so sophisticated: If you’ve been procrastinating about trying a wig, go for it ladies!”

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Thank you Patricia for taking the time to write your review, we really do appreciate it. The Flip Mono is a beautiful style, and we do see why this is one of our best sellers! It is just perfect as soon as you take it out of the box, and looks fabulous in every colour. Thank you also for sharing your experience on wearing wigs for the first time - I am sure many people will be motivated by your comments. We do hope to be hearing from you again soon, SW Team x

Simply Wigs is rated 4.8 based on 13,026 reviews