Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Always prompt and excellent service”

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Thank you Marianne for your excellent review! We do hope to hear from you again, SW Team x

“Customer service was excellent. Love the product.”

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Thank you Andrea for your excellent review, we really do appreciate it! We're so delighted to hear you are happy with your purchase! All the best, SW Team

“My wife loves the wigs so you can expect more orders”

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Thank you Robert for your brill review, we really do appreciate it. We do look forward to hearing from you again :) SW Team

“Good service, competative prices”

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Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“This is an enterprising, innovative company. Their knowledge is impressive. Now that they are making their prices more competitive they are definitely leaders in their field. I wish them every continued success.”

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Thank you for your fabulous review, we really do appreciate it! We do try to keep on top of our prices, so it's lovely to know you have noticed this! We do hope to speak with you again soon, SW Team x

“Excellent web site and service. Staff very helpful”

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Thank you Barbara for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Excellent service and beautiful wigs”

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Thank you for your excellent review, we really do appreciate it! All the best, SW Team

“Good quality”

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Thank you Patricia for your fab review, we really do appreciate it. All the best, SW Team

“Although the wig I ordered didn’t match my hair colour and I needed to return it, the lady I spoke to in the phone was very friendly, helpful and understanding. I will have no hesitation ordering from Simply Wigs in future.”

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Thank you Janet for your kind review, we really do appreciate it. The ladies on the phone are always happy to assist, so we will be sure to pass on your lovely comments :) We do look forward to hearing from you again soon, SW Team

“With no knowledge of wigs, I found the website interesting but a bit confusing. Having narrowed the search to 'human hair', I was annoyed to find I was still looking at synthetic hair wigs. There is a wide choice of styles and colours, but I found less choice for grey. I understand why it's done, but using young, pretty models, doesn't help those of us who are older and plain, imagine how they will look. When you are pretty, everything looks good on you...... not so much when you are plain. Still, lots of choice.”

Helpful Report

Thank you for taking the time to comment your feedback. We're sorry to hear you found searching online a little confusing! Unfortunately you we do struggle to source grey human hair wigs due to the colouring. If you do require any assistance in your search, please do not hesitate to contact us on 01484 844557. All the best, SW Team

“I always use Simply Wigs for my topper. Good selection and quick delivery”

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Thank you Paula for your lovely words! We're delighted to hear you had plenty styles to choose from :) All the best, SW Team

“Unfortunately the wig didn't fit. But the return and refund service was excellent”

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Thank you Nicola for your excellent review, we really do appreciate it! If you require any assistance in choosing an alternative, please do contact us :) All the best, SW Team

“I have been very happy with the service from all at simply wigs over the years I have bought from them thankyou . Helen Holmes .”

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Thank you Helen for your wonderful review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“The best site in the uk for wigs. They are competitively priced, extensive range, customer photos and 360 displays of every wig which helps considerably when trying to choose a wig online. Even if you don’t like the look of the wig when it arrives the return process is very simple to use. The most outstanding thing about Simply Wigs is the staff. The level of care, kindness and respect is incredible. I’ve only encountered this level of service in the USA before. I cannot praise or thank the staff enough. Superb company to buy from. Thank you everyone.”

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Thank you Lynda for taking the time to write your review, we really do appreciate it. It's wonderful to know you have enjoyed your Simply Wigs experience! The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do hope to hear from you again soon, SW Team x

“Excellent value great customer service”

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Thank you Paula for your excellent feedback, we really do appreciate it! All the best, SW Team

“Simply Wigs are a pleasure to deal with. Always helpful and courteous staff, and the wigs are excellent quality and value.”

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Thank you Valerie for your excellent review, we really do appreciate it. All the best to you, SW Team x

“Easy website to navigate. I like the customer photos as it gives a truer impression of the hair pieces and the 360 views too. Very fast delivery and well packed. Thank you for the chocolate too. Would not hesitate to buy from here again. I’d love to visit the shop in the future as it’s daunting buying online, but Simply Wigs make it easier and their ethos is great.”

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Thank you for your fabulous review, we really do appreciate it. It's wonderful to know you are happy with your Simply Wigs experience :) All the best to you, SW Team

“Good service”

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Thank you Ruth for your fab review, it is very much appreciated! All the best, SW Team

“Love my new Natural Image April petite wig I recently purchased. An excellent company to deal with. I have used Simply Wigs previously and will do so again.”

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Thank you Mavis for your excellent review. We're so delighted to hear you're happy with your April Petite wig, and you would be happy to visit us in the future! All the best, SW Team

“Excellant service and friendly helpful staff”

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Thank you Mary for your excellent review, we really do appreciate it! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,243 reviews