Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Excellent, reliable, friendly company”

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Thank you for your excellent review! Hope to hear from you again soon, SW Team

“Phoned up simply wigs after my last supplier closed down. Spoke to a lovely lady over the phone to purchase 3 new wigs and products. Lovely lady and very helpful. I will definitely be ordering all my future wigs from simply wigs. Thank you for making it so easy for me and delivery super quick 😊”

Helpful Report

Thank you Victoria for your kind words, we really do appreciate it. We're so happy to hear that you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“received quickly in the post and always helpful when contacted”

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Thank you Jayne for your kind words! The team are always happy to assist, so we will be sure to pass on your comments. All the best, SW Team

“I am very happy with the service provided by Simply Wigs.”

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Thank you for your kind review, we really do appreciate it. We're delighted to hear you're happy with your experience! All the best, SW Team

“Cannot fault Simply Wigs. My order was received within 4 days”

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Thank you Nicki for your brill review! It is amazing that your order got to you so quickly :) Love, SW Team

“Simply Wigs are simply the best !!! Customer service is excellent . I usually communicate by email and these are always replied to promptly and efficiently. The customer service advisors are always helpful, knowledgeable and kind !!! My grateful thanks to all members of your fantastic team !”

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Thank you Jill for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience. We do hope to be hearing from you again soon, SW Team :)x

“Products are as expected and the Customer service is very friendly and reliable . I am happy . Caroline”

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Thank you Caroline for your kind review, we really do appreciate it. We're delighted to hear you have enjoyed your experience with us! All the best, SW Team

“I think your staff are very friendly and helpful but I really do not like your new website. It is awkwardly laid out and difficult to navigate. It also has lost the facility for finding all styles in a given colour. This was important to me and no other wig seller had this. Your old website was really good. It would be better if it was possible to find out if an item is in stock before ordering and paying.”

Helpful Report

Thank you Kathy for your review. We're sorry to hear you are not a fan of the new website. We are currently looking into adding the feature of searching by colour, as we know how helpful this is! We are however unfortunately add any stock availability on our website, as we do not hold anything here. Please be reassured that we can check for you, if you would like to contact us prior to placing an order. All the best, SW Team

“I can always be sure that what I have ordered is what I will receive.”

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Thank you Susan for your fab review, we really do appreciate it. Hope you have a lovely rest of your day, SW Team

“Purchased 3 wigs from Simply Wigs, everytime I reveived my purchase very quickly. All 3 fit so well and I have received lots of compliments when wearing them. Thankyou.”

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Thank you Janice for your kind review, we really do appreciate it. We're so happy to hear you have loved your recent purchases! All the best, SW Team

“I recommend Simply Wigs. My first attempt at a short wig did not suit and the returns process was very easy. They answered my emails and were very helpful in describing colours which can be deceiving online.”

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Thank you Estella for your kind review, and for recommending us - we really do appreciate it. We do hope to be hearing from you again soon, SW Team :)

“Fabulous quality , prompt delivery I could not be happier”

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Thank you Eileen for your fab review, we really do appreciate it! All the best, SW Team

“Prompt delivery,great service via telephone for advice, if wig not suitable prompt return service and refund”

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Thank you Karen for your fab review, we really do appreciate it. We're happy to hear you have enjoyed your experience with us. All the best, SW Team

“I've taken over ordering the products, as my wife didn't tell me she always got a chocolate, she has used your company for many years now, and been pleased, so now I will get the chocolate. Hopefully, for many more years.”

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Thank you Peter for your brill review, we really do appreciate it. It's lovely to hear you have enjoyed your experience, as well as the chocolate treat! All the best, SW Team

“Wide range of products. Great service. Loved the wig....customer photos really help!!!!”

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Thank you Carey for your fab review! It's lovely to hear you are happy with your experience with us. All the best, SW Team

“Very understanding staff, aware of potential circimstances and outcomes of hair loss in women.”

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Thank you Mary for your brill review, we really do appreciate it. All the best to you, SW Team

“Very helpful and kept me up to date with delivery times as my choice had to be ordered.”

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Thank you Lynn for your fab review, we really do appreciate it. All the best, SW Team

“All the wigs I have had over the years are very good, and the company are very efficiant. I have never had a reason to complain.”

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Thank you Philippa for your kind review, we really do appreciate it. We hope to hear from you again soon! SW Team

“Lovely friendly people always willing to help and give advice. Always shopped here as the service is brilliant”

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Thank you for your lovely review! You are right, the team are always happy to help with any query :) Hope to speak with you again soon! SW Team x

“I got my wig due to chemo treatment - despite being 73 I always have lavender, blue, pink etc hair so wanted something to complement who I am - the Arctic wig is perfect for me! The service ordering, delivery etc was excellent”

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Thank you Julie for your excellent review, we really do appreciate it. We're so happy to hear you love the Arctic Melt wig - it really is fabulous! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,124 reviews