Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,120 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2025

606

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always simply the best...helpful and kind...especially when you have order online due to living a large distance from the store..”

Helpful Report

Thank you Anita for your fab review, it is very much appreciated. We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“I am new to buying wigs and the website is great. Lots of choice, the advice and blogs are really helpful and have given me the confidence to bite the bullet and wear a wig to cover my very thinning hair. I feel like I am part of a comunity and not alone in this journey. The photo is me wearing my Dahlia wig in sandalwood melange.”

Simply Wigs 4 star review on 13th March 2024

Helpful Report

Thank you Gina for your lovely words, we really do appreciate it. We are so delighted to hear you are happy with your purchase - you look fabulous! You are certainly not alone in this journey, and it really is lovely to hear you feel part of a community :) All the best, SW Team x

“First class on my order and delivery thank you very much Mrs B Gittins”

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Thank you Beryl for your kind review. It's lovely to know you are happy with your order. All the best to you, SW Team x

“excellent help on the telephone with EmmaJaye, first wig had to be returned, colour impossible, but second choice helped by Laura is just right, lightest wig ever which was so important!”

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Thank you for your excellent review! We are so delighted to hear you have found the perfect style, with the help of the fabulous Customer Service team. If you require any assistance in the future, please do contact us :) SW Team

“Very helpful on the phone when ordering, arrived quickly, nicely packaged.”

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Thank you Joanna for your brill review! The team will be delighted to hear you are happy with your recent order. All the best, SW Team x

“very pleased in every respect. would recommend.”

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Thank you for your fab review, and for recommending us - we really do appreciate it! All the best, SW Team

“I have not received my parcel which was ordered over 3 weeks ago .”

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Hi Julie. Thank you for your review. We are sorry to hear there seems to be a delay with your order. I can see you have been in touch with our Customer Service team, who have organised a refund for you. If we can be of any assistance in the future, please do contact us - we are always here to help. SW Team

“Always great quality wigs , dispatched quickly .would not buy any where else”

Helpful Report

Thank you Mary for your kind review! It's so lovely to know you have enjoyed your Simply Wigs experience. All the best to you, SW Team x

“It's my expeirence Simply wigs is just brilliant. I have been buying wigs from them for many years. The staff are full of information and the friiendly service is is seconed to none.”

Helpful Report

Thank you Frances for your brill review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us over the years :) Hope you have a lovely rest of your day, SW Team

“Fantastic company that provide an outstanding service. I have used many companies over the years but Simply Wigs is the best by far.”

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Thank you Nicola for your kind words, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience :) All the best, SW Team

“Very pleased with my experience with Simply Wigs and love the Erin wig.... Thank you”

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“This is my first purchase at Simply wigs and the experience is great! I got exactly what I was looking for, on time. I will recommend Simply wigs everywhere. Thank you!”

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“Very happy with the hairpiece purchased. Nicely packaged and prompt delivery.”

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Thank you Pat for your lovely review! We are so happy to hear you are happy with your recent purchase. All the best to you, SW Team

“Professional and caring service. Would highly recommend”

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Thank you Valerie for your brill review, and for recommending us - we really do appreciate it. All the best, SW Team

“great purchase extremely happy with the purchase now ordered two more”

Helpful Report

Thank you Sandra for your brill review! We are so delighted to hear you are happy with your recent order. All the best, SW Team x

“The product I ordered was only available from Simply Wigs. Unfortunately they used Royal Mail to try and deliver it so I didn’t receive it for over a week.”

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“Very good site, easy to use with helpful advice and guides. Very happy with my purchases, true to photos.”

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“Friendly, reliable and good service. Will recommend.”

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“Beautifully presented. Both wigs are very natural looking”

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“Ordered a topper which wasn't the right shade. It was easy to return and with the return I sent a sample of my hair. I got an email back to tell me which shade to pick which best matched my colour. Excellent customer service. Thank you”

Helpful Report

Simply Wigs is rated 4.8 based on 13,120 reviews