Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the fact you include a chocolate with all your orders, a simple thing but means alot to those of us who are finding the process hard. Thank you”

Helpful Report

Thank you Lisa for your kind words. It's so lovely to know you have enjoyed your experience with us, and the chocolate treat brings joy with your purchases :) All the best to you, SW Team x

“I've bought quite a few wigs from Simply Wigs & I cannot fault them, customer service is excellent, brilliant Company 😄”

Helpful Report

Thank you for your excellent review, we really do appreciate it! The team are always going above and beyond for their customers' needs :) We do hope to speak with you again soon, SW Team

“Lovely customer service . Nothing is too much trouble”

Helpful Report

Thank you Elizabeth for your lovely review! Our Customer Service Team are always going above and beyond for their customers, so we will be sure to pass on your kind comments :) All the best to you, SW Team x

“Very good friendly service who deliver what they say they will. Thank you from a necessity wearer.”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“Hi this is the first wig I have bought from you.As I live in Bristol I new I would have to rely on picking a wig on line so I was worried.It was late coming but I was kept up to date so when it arrived I was not totally happy with the colour but I will live with it I am not too happy about the style but I will get used to it. I am not sure I will buy again as guessing that a wig will suit me just by the internet I would much prefer to go to a shop and try it on.As I have said I live inBristol and can't find any good wig sellers so I am very frustrated.”

Helpful Report

Thank you Linda for taking the time to review your experience with us, we really do appreciate it. It's so lovely to know you were kept up to date on your order, as we do like to keep our customers in the know! We are however sorry to hear you are frustrated with ordering online, as we do understand how difficult it can be. We do have a shop here in Huddersfield, but we do understand the journey may be unsuitable for you, so please be reassured that the team will always be here to help (over the telephone and emails) with any queries you may have. All the best to you, SW Team

“Brilliant service as always. Hairspray bottle faulty but was immediately rectified with no fuss. Julie”

Helpful Report

Thank you Julie for your brill review, we really do appreciate it. We are delighted to hear you have enjoyed your experience with us, and your replacement was sent promptly, with ease :) All the best to you, SW Team!

“Needed shampoo conditioner and spray for my wig very prompt service definitely will use again. The lovely chocolate was a bonus”

Helpful Report

Thank you Yvonne for your brill review, we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience (especially the chocolate treat). All the best to you, SW Team

“Excellent service and lovely quality wig.”

Helpful Report

Thank you Audrey for your excellent review! We are so delighted to hear you are happy with your recent purchase. All the best to you, SW Team

“I have to wear wigs always. Simply wigs are the best! Very good quality and always ready to help. .highly recommend them”

Helpful Report

Thank you Judy for your lovely review, and for recommending us, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best to you, SW team

“I have used Simply Wigs several times over the years. Excellent friendly service and always good quality wigs. I have now booked an appointment in store even though its a 4hr round trip!”

Helpful Report

Thank you Fay for your kind review, we really do appreciate it. We are also so happy to hear that you made the journey to come and see us! We do hope you had enjoyed your experience with us, and please do contact us if you require any assistance in the future :) All the best, SW Team

“I recently purchased the Orly in creme Caramel it is absolutely beautiful so pleased with it so realistic xxx”

Helpful Report

Thank you Linda for your brill review of the Orly wig! This style is so lovely, and falls incredibly natural around the face :) We do hope to hear from you again soon, SW Team

“Great service”

Helpful Report

Thank you so much, Catherine, for your 5-star rating of Simply Wigs! We are delighted that you enjoyed your experience with us :) Hope to speak with you again soon, SW Team

“Nervous when first going for my first appointment i didnt know what to expect But i neednt have worried Sue was just lovely i went on to buy a wig and i am really pleased So much so i bought another one Thank you all at simply wigs”

Helpful Report

(Simply Shop) -

Thank you for your kind words, we really do appreciate it. Sue is amazing, and always going above and beyond for her customers. We will be sure to pass on your lovely comments :) All the best to you, SW Team

“Fantastic service very helpful company”

Helpful Report

Thank you for your fab review, we really do appreciate it! We do hope to hear from you again soon, SW Team x

“I ordered 2 toppers unfortunately they were not usable to my hair colours. The toppers were of good quality and well made and light in weight . I was disappointed not to have kept them. They arrived very quickly and Simply Wigs quickly organised a refund .”

Helpful Report

Thank you Beryl for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your speedy experience with us, but we are sorry to hear your order was not suitable for you! If you do require any assistance in choosing an alternative, please do call us on 01484 844557, we are always here to help. SW Team x

“Excellent service, kind and understanding advice and very quick delivery.”

Helpful Report

Thank you for your brill review, we really do appreciate it. It really is lovely to know that you are happy with your experience with us. All the best, SW Team x

“Yes you are cutting the mustard for me. Saved my sanity on this journey!! Excellent website. Brilliant post and packing and responses. I cannot fault Simply Wigs. Thank youxxxxx”

Helpful Report

Thank you Janey for your excellent review, we really do appreciate it! It's so lovely to know that you have enjoyed your experience with us, as the team do go above and beyond for their customers :) All the best, SW Team x

“Excellent service from knowledgeable and helpful staff. Prompt delivery too. What’s not to like?”

Helpful Report

Thank you Osh for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team!

“The wig looks good & fits well. I'm happy with the service.”

Helpful Report

Thank you Colin for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your new style! All the best, SW Team :)

“Excellent Communication Excellent company Excellent Staff”

Helpful Report

Thank you Cheryl for your Excellent review! It's so lovely to know you are happy with your Simply Wigs experience, All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,135 reviews