Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,301 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,301 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 21st February 2025

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed when I received my wig it looked great. It was nicely packaged with a complimentary chocolate and the delivery was very quick and efficient. I was made to feel very special.”

Helpful Report

“I'm both happy & grateful for the genuine warmth of welcome & the expertise of everyone at S.Wigs.The website is the best layout Ive ever seen bar none; nothing comes close.The same is true of the anazing stock of every brand & choice of piece for every pocket. When I call (a lot recently)! nothing is too much trouble & I'm not rushed along. I so value the great advice given,which is entirely individual to my needs. When the wigs arrive they are beautifully wrapped & a delicious quality chocolate bon bon is gifted with each wig. Thank you to everyone who makes Simply Wigs the only place I'll ever buy from for my lifelong hair loss. The wigs are amazing & have restored so much confidence, but you lovely ladies are the real stars of this show ! giving advice & checking on the availability of wigs I eas keen on. When Iwdite yo say a special thanks & tell the yeam hiw much I lo ed the two wigsI kept,they actually replied personally. This is a mark of hiw much they care about every individual, which isas rare as it is wonderful.”

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“I ordered a wig brush. I was happy with the ease of ordering. My order arrived a few days later. Very satisfied with my product.”

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“I have used Simply Wigs for several years now. I suffer from full hair loss and I love the range of brands and styles they offer. Service has always been excellent and staff incredibly helpful. I won’t get my hair from anywhere else!”

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“Fantastic service”

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“We used to use 2 or 3 companies for wigs as my wife has scarring Alopecia. Simply Wigs is now the sole go to place,good choice and as and when required friendly helpful staff and a free chocolate!”

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“I had a glitch on my ordering process and accidentally order the same item twice. Customer care contacted me immediately to check whether the second order was a mistake and then refunded me straightaway. Can’t ask for better than that. The item I had ordered arrived within 3 days and is excellent quality. If you’re thinking about taking that first step into hair enhancement come to this company. They are friendly, helpful and supportive with a vast range of wigs and hair enhancers. It’s the best move I made in lockdown as I now, never, have a bad hair day. 🥰”

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“First class products and service - have dealt with your company for many years and am extremely satisfied!”

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“Fab looks good you cannot tell it is a wig very pleased with it”

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“excellent service. happy with my recent purchase. good quality and excellent customer service and advice friendly.”

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“So glad I found Simply Wigs. They hold one of the biggest selections of wigs and accessories in the U.K., and at a competitive price. It made searching for my first ever wig easy. Staff are friendly and always helpful with suggestions and guidance. I was able to try a couple of different colours and return what didn’t suit me so well. Best of all, I felt totally pampered when their deliver arrived, with products wrapped the beautiful purple tissue paper - and treated to a complimentary Ferraro Rocher chocolate! This added touch was so lovely and made me feel like a valued customer.”

Simply Wigs 5 star review on 13th April 2021

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“Quick delivery, but it was only shampoo this time! Expensive for a shampoo, but I want to keep my wig in good condition.”

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“Simply Wigs really is the best. Apart from choice and quality, even the packaging reflects the care the company feels for it's customers. Thank you for your care”

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“I am very happy with both the product and the service I was kept up to date with delivery times and delivery was quick would definitly recommend and use again many thanks katie”

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“Simply the best in customer service.”

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“Orded shompoo conditioner for synthetic wig came on time Hassel free”

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“Came quickly and as advertised.”

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“I had to exchange my initial purchase for a different colour - i found the staff super friendly and helpful with lots of advice - the delivery was perfect and packaging very good ... very efficient - i loved it so much i ordered another wig straight away !! - i would definitely recommend Simply Wigs to a friend !! xx”

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“I love the fact that you can see real people wearing the wigs, I think that is brilliant. Also they give you 15% off your next wig for just sending a picture in of you wearing your wig. Excellent communication, answer any questions quickly. And, you get a lovely chocolate as a little present!”

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“I love my ponytail hairpiece. Very happy customer. Thank you. X😘”

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Simply Wigs is rated 4.8 based on 13,301 reviews