Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,122 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

Helpful Report

Thank you for your excellent review, we really do appreciate it. All the best to you, SW Team

“Thank you! Was first class .”

Helpful Report

Thank you Mary for your lovely review! We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“Since Wigs Direct folded, I have used Simply Wigs. I choose to wear a Wig because of Alopecia, Simply Wigs have been superb. Communication has been on point with regards to delays with an order, Staff always polite and helpful. Choice is bountiful and if a wig is unsuitable then it’s not a problem to change.”

Helpful Report

Thank you Suzanne for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to speak with you again soon, SW Team x

“I’ve purchased quite a few wigs from you found one that suits so I’m on my fourth one now made me a lot more confident”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and seems to be perfect for you! Hope you have a lovely rest of your day, SW Team

“Great service, very helpful!”

Helpful Report

Thank you Cath for your brill review, we really do appreciate it! All the best, SW Team

“Made my head slippery and wig felt less secure not more”

Helpful Report

Thank you Catherine for your review. We are incredibly sorry to hear that you are unhappy with your recent purchase. Some of our community love this product and some of our community find that it doesn't work for them. Do let us know if you need any guidance before your next purchase, we are always here to help. SW Team.

“Always fab - u-lous!! So happy that I found Simply Wigs a few years ago, nothing is too much trouble and every member of staff has been lovely. Keep up the good work. 🙂”

Helpful Report

Thank you Jacki for your fab-u-lous review! The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Great service, varied selection and fantastic customer service. Can't recommend highly enough.”

Simply Wigs 5 star review on 20th December 2023

Helpful Report

Thank you Stephanie for your kind review, and for sharing your purchase with us - you do look fab! We are so delighted to hear you love your new style, and you would recommend us to others! We do hope you enjoy the rest of your day, SW Team

“My package has not yet been delivered. I received a message that it was delivered to customs on 7/12. Can you check what's wrong? It take's too long. Greetings Ingrid”

Helpful Report

Thank you Ingrid for your review. We are sorry to hear you have not yet received your order. I can see that a member of our Customer Service Team has been in contact with you, to discuss the delivery. If you do have any further queries, please do contact us - we are always here to help. SW Team

“Excellent service, never disappoints”

Helpful Report

Thank you for your excellent 5 star review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“I have been purchasing from Simply Wigs for several years - I have found Customer Service is second to none. No question is too big or too small - every query has been dealt with patiently, promptly and efficiently. Thank you team”

Helpful Report

Thank you Hazel for your wonderful review and custom, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best, SW Team

“I love the items I receive but recently, last 3 items, although same order, it's getting less and less each time,not as full a headpiece, so been a little disappointed.”

Helpful Report

Thank you Valerie for your review. We are so sorry to hear that your recent orders have not been suitable for you. I can see that a member of our Customer Service team have been in contact with you, in regards to your future orders. If you have any further queries, please do call us on 01484 844557. All the best, SW Team

“Real hair wig shampoo, balsam & spray kit arrived packed well. Washed my wig and now feels lovely & clean.”

Helpful Report

Thank you for your fab review! We are so delighted to hear you are happy with your order, and its perfect for your needs :) All the best to you, SW Team

“Quick friendly service”

Helpful Report

Thank for your brill review, we really do appreciate it! Love, SW Team

“Unfortunately the topper was not a suitable colour and had to be returned but your customer service was helpful, polite and really first class. We'll done!!”

Helpful Report

Thank you Dorothy for your lovely words, we really do appreciate it. We are sorry to hear your recent purchase was not suitable for you, however delighted to hear the Customer Service team could be of assistance! If you require any help in choosing an alternative, you know where we are :) SW Team x

“This is extremely comfortable lightweight and perfect for keeping my head warm.”

Helpful Report

Thank you Allison for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase :) Hope you enjoy the rest of your day, SW Team

“Lovely wig, but had to return as it was too small. Advise to all, measure your head before buying.”

Helpful Report

Thank you Patricia for your review! We're sorry to hear your recent order was not the right size for you. We do completely agree to measure your head before purchasing for the first time. If you require any assistance in choosing an alternative, please do contact us. SW Team

“All went well”

Helpful Report

Thank you for your 5 star review! We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“Good service and a great range of products!”

Helpful Report

Thank you for your fab review, we really do appreciate it. It is so lovely to know you are happy with your Simply Wigs experience! All the best, SW Team

“Worn the winner wig for quite a few years now it is comfortable, looks really nice when on another excellent buy from simply wigs thank you so so much to the simply wigs teamx”

Helpful Report

Thank you Kath for your excellent review, we really do appreciate it. We are so delighted to hear the Winner wig is perfect for you, as this is a customer fave! Hope you enjoy the rest of your day, SW Team x

Simply Wigs is rated 4.8 based on 13,122 reviews