Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,285 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I received my item in the post, I was very impressed with the extra special care that had obviously been taken by SW to wrap the item. It made it feel special and make me look again at SW as a company.”

Helpful Report

Thank you Jilly for your wonderful review, it is very much appreciated. We are delighted to hear that you love your purchase. We hope to be hearing from you again soon! Enjoy the rest of your day. SW Team

“I’m always very impressed by the service of Simply Wigs. I recently bought my third wig from the company and the communication over a query about the size was first class. Delighted by the wig as always - beautifully packaged and with a complimentary chocolate! Wouldn’t hesitate to recommend.”

Helpful Report

Thank you for your wonderful review and recommending us, it is highly appreciated! It's lovely to hear that you are delighted with your purchases and our Customer Service, we are always here to help. Hope you enjoy the rest of your day. SW Team x

“In any dealings I have with Simply Wigs, it is always a pleasure. They are professional and helpful, and I always know I will have a quality product.”

Helpful Report

Thank you Christine for your kind words, we really appreciate it. We are delighted to hear that you have been loving your purchases! Hope you enjoy the rest of your day. SW Team

“I Bought the wig called tab which i love had lots of nice comments and It is Věry comfotable to wear. I will certainly deal with simply wigs again All dělt with to my satisfaction.”

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Thank you Patricia for your wonderful review, we really do appreciate it. We are delighted to hear that you're receiving lovely comments about your purchase! We would love to hear from you again :) SW Team

“I have been ordering wigs from Simply Wigs for a number of years now and have always found the staff to be very helpful. Delivery is also prompt and I must admit I do like the touch of the chocolate with each delivery. I would definitely recommend Simply Wigs to anyone who requires a wig.”

Helpful Report

Thank you Irene for your kind words, custom and recommending us, we really do appreciate it :) We are delighted to hear that you have enjoyed the Simply Wigs experience. We look forward to hearing from you again! SW Team x

“Very friendly and helpful customer service. Website easy to navigate with lots of choices.”

Helpful Report

Thank you Christine for your wonderful review. We are delighted to hear that you enjoyed our Customer Service, we are always here to help. Enjoy the rest of your day! SW Team

“Very pleased with my purchases. However, most importantly I can confirm that Customer Support is excellent which is why I will return to Simply Wigs in future.”

Helpful Report

Thank you for your excellent review. We are delighted to hear that you have enjoyed the Simply Wigs experience, we are always here to help. SW Team x

“Sorry! This was dreadful! I ordered a fine straight cut and received a curly wig???? Not impressed!”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. If you have any queries regarding your order then please do not hesitate to contact us on 01484 844557, we will do our very best to help. SW Team

“Great service, friendly and efficient. Appreciate the nice touch of the chocolate in my parcel!”

Helpful Report

Thank you for your fab review, it is very much appreciated. We are delighted to hear that you have enjoyed the Simply Wigs experience (and chocolate!) SW Team

“I was very pleased with the attention I was given by Becca. I look forward to further contact. Thank you so much. Regards Maureen Thompson xx”

Helpful Report

“I was very pleased with the attention I was given by Becca. I look forward to further contact. Thank you so much. Regards Maureen Thompson xx”

Helpful Report

Thank you Maureen for your wonderful review. Becca is always going above and beyond for her customers. We will be sure to pass on your thanks to her :) We look forward to hearing from you again. SW Team x

“Delighted with my Tala bamboo turban which is very comfortable to wear and arrived quickly. Jacki”

Helpful Report

Thank you Jacki for your fab review, it is very much appreciated. We would love to hear from you again soon. SW Team x

“Simply wigs service & discretion Are top, Delivery service excellent,”

Helpful Report

Thank you Susan for your fab review, we really do appreciate it. SW Team

“I have been ill, following a stroke, for the past 4 months and needed to do something with my hair. Simply Wigs selection is excellent and the one I purchased suits me and looks so good I now have renewed confidence in my appearance. Thank you for your prompt and welcome service.”

Helpful Report

Thank you Brenda for your lovely review. We are delighted to hear that we could help you find the perfect piece. It's wonderful to hear that you have also enjoyed the Simply Wigs experience and our Customer Service, we are always here to help. Have a lovely weekend. SW Team

“Just love the wig I ordered the colour is fabulous and so was the price simply wigs is a company you can rely on from easy ordering to speedy delivery thanks 👍”

Helpful Report

Thank you Kathleen for the fab review, it is very much appreciated. We are delighted to hear that you have enjoyed the Simply Wigs experience. Hope you enjoy the rest of your day. SW Team

“I have used Simply Wigs for a number of years and the staff are always very polite and extremely helpful. I wouldnt shop anywhere else they are the best ❤”

Simply Wigs 5 star review on 6th August 2021

Helpful Report

Wow Heather, you look amazing! We are delighted to hear that you enjoyed the Simply Wigs experience. Hope you enjoy the rest of your day. SW Team x

“Lovely wigs. Wasn't sure I would like the new colour but I really do. Sandy”

Helpful Report

Thank you Sandy for your wonderful review. We are delighted to hear that you love your purchase. Enjoy the rest of your day. SW Team

“I was satisfied with the service.I think the store is well used!However, the goods have not yet been sent by the Hungarian customs authorithies.I am confident that this is only a matter of weeks and I will receive the goods under the appropriate customs conditions.”

Helpful Report

Thank you for your review, it is very appreciated. We are delighted to hear that you love our Customer Service, we are always here to help. We hope you love your purchase once you receive it! SW Team

“Not suitable for me but price is OK.”

Helpful Report

Hello Pauline. Thank you for your review. We're sorry to hear that you are unhappy with your purchase. If you require any guidance on future orders then please do not hesitate to contact us on 01484 844557. SW Team

“Great customer service and the blog and information section has been so helpful to a newbie in the wig wearing world (P.S the chocolate received with an order is always gratefully received!)”

Helpful Report

Thank you for your amazing review, it is very much appreciated. We are delighted to hear that you loved our Customer Service team, we are always here to help! Enjoy the rest of your day. SW Team.

Simply Wigs is rated 4.8 based on 13,285 reviews