Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,245 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,245 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately this topper wasn't quite long enough for my hair style but I have to add that it was made beautifully and perfect colourway match for my hair . I would also like to add that the customer service I received was excellent . I will definitely order from.Simply Wigs again.”

Helpful Report

Thank you Felicity for your excellent review. It's so lovely to know that you have enjoyed your Simply Wigs experience, as our Customer Service team are always going above and beyond for their customers! We are also delighted to hear that you are happy with your recent purchase and is a perfect colour for you :) All the best, SW Team

“Trustworthy friendly and experienced lady's who will help you find the best crown to wear upon your head .nothings to much trouble service second to non and even give a little chocolate gift yo make you smile .highly recommend”

Helpful Report

Thank you for your wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you love your recent purchase (especially the chocolate!), and you are happy with the Customer Service. We hope you enjoy the rest of your day, SW Team :)

“Being newish to wigs, I was worried about buying online. I have hair loss at the front which was demoralising me. So i made a list of wigs and hairpieces from Simply Wigs that I thought might suit. These I discussed with a lovely, helpful young woman and had excellent advise as to what to try out and in what colour. The wig arrived promptly and I am more than just delighted with it. Much better than expected on and off even though it cost less than £100. Friends and family love it as well and say it knocks years off!! So, a good result. The fringe piece didn't go with my own hair but the return was easy. Loved the chocolate that came in the package. Can highly recommend Simply Wigs. The service and product are great and I shall certainly be using them again.”

Helpful Report

Thank you Jeanne for taking the time to write such a wonderful review of your experience and recommending us, we really do appreciate it. We are so thrilled to know that you have enjoyed the Customer Service, the team are always going above and beyond for their customers' needs. It's also lovely to know you are receiving compliments from family and friends, and gives you that confidence boost :) We look forward to be hearing from you again soon, SW Team x

“Fantastic service”

Helpful Report

Thank you for your fab review. We are so delighted to hear that you have enjoyed your experience! All the best, SW Team

“Very pleased with my Miami wig from Raquel Welch. So happy!👍💕”

Helpful Report

Thank you Lis for your brill review. We are thrilled to know you are happy with the Miami wig, it is such a popular style! Hope you enjoy your day, SW Team x

“I am very happy with the service provided by SimplyWigs and have just received my latest wig Alba Comfort by Ellen Wille, which I am very pleased with.”

Helpful Report

Thank you for your wonderful review of your experience with us, we really do appreciate it. We are so delighted to hear that you love your recent purchase, the Alba is a Simply Wigs favourite! All the best, SW Team x

“Company are so friendly , and always happy with my purchases”

Helpful Report

Thank you for your lovely review! We are so delighted to hear that you are happy with your purchases :) Hope you enjoy the rest of your day, SW Team

“Doesn't look realistic too bit with the clips is too thick it doesn't sit flat against my head. Waste of £75”

Helpful Report

Hello Gayle. Thank you for your review. We are so sorry to hear that you are unhappy with your recent purchase. We do allow our customers 14 days to return an unsuitable item for a full refund. If you would like to discuss this further, please do contact us on 01484 844557, and we will do our very best to assist. SW Team

“Thank you for a speedy delivery and fast answer to my query on making a return. And you were very fast processing my refund.”

Helpful Report

Thank you Stevie for your fab review. We are thrilled to hear that you are happy with the service you have received! Please do let us know if you require any assistance in the future, we are always here to help :) SW Team

“I rang Simply Wigs as I was unsure as to which wig would be right for me and the lady who helped me was fantastic and spent time explaining different colour choices, lengths and cap constructions and I decided on the January and am over the moon with it. It is a beautiful, natural looking wig with a realistic hair density. I have had lots of compliments already, no one can believe it is a wig!”

Helpful Report

Thank you for your kind words of your experience with us, we really do appreciate it. We are thrilled to hear that our Customer Service team could help in finding you the perfect piece! It's also lovely to know you are receiving compliments on the style, as it is just wonderful :) Hope you enjoy the rest of your day, SW Team x

“I had to return an item and they were very helpful and quick authorising a refund”

Helpful Report

Thank you Maureen for your kind review. It's lovely to know you are happy with the service you have received. Please do let us know if we can provide any assistance, we are always here to help. All the best, SW Team x

“As always a great service from Simply Wigs. Whether it is a wig or a bottle of shampoo the package is always nicely wrapped and contains a little chocolate surprise! Much appreciated.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are thrilled to hear you love your purchases and have enjoyed your experience with us! All the best, SW Team :)

“I ordered two Turbans as I have just been told I will lose my hair because of Chemo. Really amazed by the lovely choice, found it difficult to decided. The 2 I ordered are lovely, super soft material colours good & stylish. A great confidence booster.”

Helpful Report

Thank you Avice for your lovely review, we really do appreciate it. We are delighted to hear that you love your recent purchases with us! Hope you enjoy the rest of your day, SW Team

“Always excellent customer service and Despatch time”

Helpful Report

Thank you Helen for your excellent review, we really do appreciate it. We love to know you have enjoyed your experience! All the best, SW Team

“Fantastic service . I wouldn’t go any where else , now I’ve found Simply wigs . Thankyou .”

Helpful Report

Thank you Jacqueline for your fantastic review. We are so thrilled to know you have enjoyed your experience with us! We look forward to be hearing from you again :) SW Team

“Good hair colour match and service and thanks for the chocolate”

Helpful Report

Thank you for your fab review. We are delighted to hear that you love your purchase (and the chocolate!) All the best, SW Team

“I have been buying wigs from this company for quite a number of years now and have always been very satisfied with the service provided. They have a wonderful selection to choose from and the team will always go the extra mile to help and advise on style and colour. I love the fact that I can actually see customers wearing the wigs which helps when choosing style and length. I would like to pass on my thanks to all of them for allowing these photographs to be published. Finally, my thanks to everyone involved at Simply Wigs from a very grateful customer.”

Helpful Report

Thank you for taking the time to write such a wonderful review of your experience with us, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers and are so delighted to hear that you agree. We hope you enjoy the rest of your day! All the best, SW Team x

“Lovely look and feel to this, I have had to change the direction of the parting, and have had to take a lot of the weight out but it looks lovely 😍”

Helpful Report

Thank you Annette for your fab review of your purchase with us. We are so delighted to hear that you have found a way to make your purchase perfect! Hope you enjoy the rest of your day, SW Team x

“Had an enjoyable experience with a very helpful assistant”

Helpful Report

Thank you for your brill review. It's lovely to know you have enjoyed your experience and have found the Customer Service helpful. All the best, SW Team :)

“The service was fantastic. Took time to sort the right wig for me. Nothing seemed too much trouble. Haven’t worn the wig yet, as chemotherapy has been delayed, but have shown it to friends and family who think it is perfect for me. Thank you so much.”

Helpful Report

Thank you Liz for your kind review, we really do appreciate it. It's lovely to know that you have enjoyed your experience with us, as the Simply Wigs team do strive for excellence. We hope you enjoy the rest of your day, SW Team :)

Simply Wigs is rated 4.8 based on 13,245 reviews