Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, Simply Wigs are my saviours!!! I have been purchasing their wigs for quite a few years now and wouldn't look anywhere else. There is a huge selection of styles and colours. I have my favourite style and colour which in the winter is slightly darker but lighter in the summer. My 'hair' is totally natural. It's me now and I wouldn't go back to my own hair now even if I could. It was lovely but very demanding - now I can look youthful and lovely in just a few minutes which is a great confidence boost.”

Helpful Report

Thank you Hannah for taking the time to write such a kind review, we really do appreciate it. We are so delighted to hear that you have loved your purchases over the years, and each style gives you a nice confidence boost :) We do hope to be hearing from you again soon! All the best, SW Team x

“Good quality,good service. Asked for a colour exchange and it was done with no problem. Very happy.”

Helpful Report

Thank you Sheree for your fab review! It is lovely to know that you found your experience with us stress-free :) All the best, SW Team

“Prompt delivery, great customer service, just what I wanted.”

Helpful Report

Thank you for your kind words! It's lovely to know you have enjoyed your experience with us and loved your purchase! Hope you enjoy your day, SW Team x

“I have been very happy with my purchase. So much so that I am going to buy another one. The whole experience was very straightforward and the wig arrived very promptly too. It was packaged very nicely and the wee chocolate was a lovely touch too. I am wearing the wig right now (I have alopecia) and I have had nothing but complements from family and friends, and most importantly, the people I work with or meet who are not aware of my situation, do not have any idea that I wear a wig! Many many thanks - you DO change people’s lives, you really do!”

Helpful Report

Thank you Angela for taking the time to write such a kind review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and will be ordering a second! We do completely understand how difficult it can be going through hair loss, so it is lovely to know that you have enjoyed your Simply Wigs experience as the whole team do go above and beyond :) We hope to hear from you again soon, SW Team x

“I'm so pleased with my recent purchase of Natural Image So Darling wig in Pecan Mist. It looks very natural, is light & comfortable and not too styled (as I don't wish to look like I've just stepped out of an expensive hairdresser's salon). The colour is lovely too and is not too intense. Simply Wigs were very helpful and efficient as usual and I received my new hair within 5 days of ordering.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, and love your purchase! We do hope to be hearing from you again soon, SW Team x

“Hassle-free ordering process, fast delivery and a beautiful product.”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“Amazing understanding customer service”

Helpful Report

Thank you Tracy for your fab review, we really do appreciate it! All the best, SW Team

“I now have five Simply Wigs hair pieces. The quality is very good, reasonably priced and the service from placing the order to recieving...was excellent!”

Helpful Report

Thank you for your excellent review and wonderful custom, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience :) Hope you enjoy your day, SW Team x

“Fantastic service as always. Just the usual hold ups at customs which has nothing to do with your fantastic service. Thank you to your admin staff, always go the extra mile”

Helpful Report

Thank you Barbara for your kind words, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team x

“Excellent service, very friendly and most helpful.”

Helpful Report

Thank you Diane for your excellent review, we really do appreciate it. All the best, SW Team

“What can I say! Simply wigs have never disappointed me ! Always so willing to help and very friendly too Also delivery is prompt and returns are so quick to be processed. The enhancers are so natural and good for an occasion to thicken hair and so natural as an everyday look too . The best kept secret ever!! 🥰”

Helpful Report

Thank you for your wonderful review, we really do appreciate it! It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. We are also delighted to know that you have been happy with your purchases, and they have given you the look you are going for :) We hope to hear from you again soon, SW Team

“The wig I originally bought wasn't quite me so I had to return it- customer services were friendly and helpful and my refund was processed quickly and I was kept up to date on progress. I did pay over £7 postage because I chose tracked but was worried about it getting lost. Overall the products and services are good so I have ordered another wig from them - hopefully this will be THE ONE! 🙂👌 but I deducted a star because for such expensive items free postage would have been preferred but I do understand they're probably not able to”

Helpful Report

Thank you Linda for your review, we really do appreciate it. We are so delighted to hear that you have been happy with your experience at Simply Wigs! We are however sorry to hear that you were unhappy with the return-postage costs. If you wish to discuss this further, please do contact us on 01484 844557 and we will do our very best to assist. All the best, SW Team :)

“I have been very pleased with the recent hairpiece, it is a perfect match with my own hair and fits very snugly with the five clips in the right places. Thoroughly recommend it to those who need extra cover on the crown.”

Helpful Report

Thank you for your review, we really do appreciate it! We are sorry to hear that the hairpiece was not for you, however it's lovely to know the colour match is perfect! If you contact us on 01484 844557 and we could assist in finding an alternative for you? All the best, SW Team

“As always super service and a super product.”

Simply Wigs 5 star review on 3rd November 2022

Helpful Report

Thank you Marie for your kind review and for sharing your purchase with us, you do look amazing! We hope to hear from you again, SW Team x

“I bought this for my mum who’s hair is thinning on top , I ordered the caffe latte which was perfect due to it having a few different colours running through it , so it blended in lovely with her hair , it’s easy to fit and remove and she’s extremely happy with it , was definitely a good buy and love the quality, thanks.”

Helpful Report

Thank you Leah for your kind words, we really do appreciate it. We are so delighted to hear that you and your mum are happy with your recent purchase from Simply Wigs! Hope you guys enjoy your day, SW Team

“Fast efficient service. Very helpful voice at the end of a telephone”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“Simply wigs have been very helpful in my search for a new human hair enhancer. My usual one hasn’t been available due to the pandemic and difficulties obtaining some human hair products. I have not found a replacement yet but simply wigs have given good advice and offered colour matching for my bio hair to help in my search. Great customer service received to date.”

Helpful Report

Thank you Barbara for your kind words, we really do appreciate it. We are so delighted to hear that you were able to get the advice needed from our fab Customer Service Team! Please do contact us on 01484 844557 if we can be of any further assistance. All the best, SW Team x

“User friendly website, excellent selection of wigs and helpful descriptions and information which helped me decide what to purchase. The customer service was first class and kept me up to date as to the status of my order. Would not hesitate to buy from Simply Wigs in the future and would happily recommend them.”

Helpful Report

Thank you Lorraine for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience and would be happy to recommend us! Please do contact us if you require any assistance in the future. All the best, SW Team

“I keep coming back.... for new wigs and my wig care.”

Simply Wigs 5 star review on 2nd November 2022

Helpful Report

Thank you for your wonderful review Tracy, we really do appreciate it. We are so delighted to hear that you love your recent purchase, you do look lovely! All the best, SW Team

“Simply wigs are great you get prompt service very friendly and good quality wigs love them. I have only one complaint that is there is no returns for eu countries”

Helpful Report

Thank you Mary for your kind words, we really do appreciate it. It's lovely to know you have enjoyed your experience with us. If you have any questions about your orders, please do let us know! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews