Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,121 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Brilliant service, good value and helpful advice always.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Simply Wigs are super helpful and accommodating! No matter how many questions you have, they respond with care, thought and quickly. I highly recommend them!”

Helpful Report

Thank you Shirley for your kind review, and for recommending us - we really do appreciate it. The team are always going above and beyond for their customers' needs, so they will be delighted to know you are happy with your experience! All the best to you, SW Team

“Super fast delivery great price kept upto date re stock and I love the wig”

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Thank you Michelle for your brill review! It's lovely to know you are happy with the service provided by the Simply Wigs team. All the best to you, SW Team

“Love my wig. Petite size is perfect. Very good quality. Lovely colour. Arrived quickly even though it was the Christmas period. Will definitely order another. Thank you so much.”

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Thank you Christine for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, and you love your purchase! All the best to you, SW Team

“Lovely piece very efficient and quick with delivery”

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Thank you Joan for your lovely review, we really do appreciate it! All the best to you, SW Team

“The service provider was very nice and accommodating by sending part of my order but unfortunately the style does not suit me and I didn’t rate the quality as it looked thin and see through! Still awaiting the second headwear! I wonder if I can return product?”

Helpful Report

Thank you Dorothy for your review. We are sorry to hear that part of your recent order is not suitable for you. I can see that a member of the Customer Service team have been in contact with you in regards to your return. If you do have any further queries, please do contact us on 01484 844557 so that we can assist you further. SW Team

“Very reliable and efficient”

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Thank you Jan for your kind review! Hope you have a lovely rest of your day, SW Team

“This company are an absolute pleasure to order from. Professional and courteous.”

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Thank you DJ for your lovely words. We are so delighted to hear you have been enjoying your Simply Wigs experience! All the best to you, SW Team

“Had many items from this company. Consistently high service and great products”

Helpful Report

Thank you Barbara for your wonderful review and custom, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Love these eyebrows glad I found you”

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Thank you Kathleen for your fab review! We are so delighted to hear you are happy with your purchase. All the best, SW Team

“Hi received my wig today JAVA WIG ELLEN WILLE PERUCCI JAVA WIG ELLEN WILLE PERUCCI COLLECTIONSKU: Colour Platin Blonde Rooted love-lost my hair 2 years ago to chemotherapy-didn’t grow back right bold patches. This wig is so nice makes me feel good going abroad soon and felt old-I’m 70 and so pleased now-trying on my beachwear I feel years younger thank you so much looking forward to ordering another xx”

Helpful Report

Thank you Sylvia for your brill review of the Java wig! We are so delighted to hear you are happy with this style, and we are sure you look fab in the Platin Blonde Rooted colour. Hope you have a brilliant time on holiday - we would love to see some pictures! All the best, SW Team

“The wig is beautiful. Slightly on the small side of medium but very natural. Lighter than I expected with dark roots but very nice. However, the reason I have only given a 2 star rating was because of the extortionate 15% return charge. That would have been £187 in my case. I won’t be buying from Simply Wigs again while this awful charge remains. A real shame.”

Helpful Report

Hello Emily. Thank you for your review. We are first of all happy to know you find your recent purchase to be suitable. We are however incredibly sorry to hear your disappointment in regards to the possible returns fee. If you do wish to discuss this further, please do contact us via email or telephone, and we shall do our best to assist. SW Team

“Great quality, what I expected. Delivery was unexpectantly quick.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team :)

“I am trying to grow my hair & always like putting my hair up, I bought the clip on pony tail, and I absolutely love it! It looks just like its my hair.Would definately recomnend it.”

Helpful Report

Thank you Linda for your fab review! We are so happy to hear you find the Clip in Ponytail to be perfect for your needs, and you would recommend this to others. All the best, SW Team

“I was absolutely delighted with my urchase from Simply Wigs and will definitely be buying from them again”

Helpful Report

Thank you for your brill review! We are so delighted to hear you are happy with your purchase, and will be happy to visit us again. All the best to you, SW Team

“Excellent products, delivered as expected and also in discreet packaging, thanks! Customer service was fantastic when I had a query. I will certainly be placing more orders with SimplyWigs! Happy new year. Xx”

Helpful Report

Thank you Scottie for your excellent review, we really do appreciate it! It is so wonderful to know you are happy with your Simply Wigs experience :) We do look forward to hearing from you again. Happy New Year! Love, SW Team x

“First time of ordering a wig as I'm about to have chemo. Had contact straight away asking if I need help with anything nothing was too much trouble. Would definitely recommend simply wigs.”

Helpful Report

Thank you for your kind review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers' needs. Hope you enjoy the rest of your day, SW Team

“Excellent, friendly customer service”

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Thank you for your excellent review! The Customer Service team are delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Excellent service, as usual.”

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Thank you Carolyn for your excellent review, it is much appreciated! All the best, SW Team

“Simply wigs is a very well run company. There is always someone on the end of the phone to help if you have a query. They have a fast delivery service with lovely packaging and a sweet to top it off. I have been delighted with their service. Thank you to all the staff 😘 Joanna”

Simply Wigs 5 star review on 28th December 2023

Helpful Report

Thank you Joanna for your wonderful review, and for sharing your purchase with us - you do look fab! The team are always going above and beyond for their customers, so we will be sure to pass on your kind words. We do hope you enjoy the rest of your day, SW Team :)

Simply Wigs is rated 4.8 based on 13,121 reviews