Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Simply Wigs. Great choices, lovely colours and friendly, efficient service. So glad I discovered this company - my lifesaver at times!”

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Thank you Liz for your brill review, we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Kind and helpful as always. I would not buy my wigs anywhere else.”

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Thank you Lindsay for your kind review, we really do appreciate it. We are so happy to know you have enjoyed your experience with us! All the best, SW Team

“Excellent service. Unfortunately the hair piece I ordered didn’t suit me but the returns process was straightforward and the lady I spoke to on the phone was very friendly and helpful. Will order again”

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Thank you Helen for your excellent review! We are so happy to hear you had enjoyed your experience with us. If you require any assistance in choosing an alternative, we are always here to help. SW Team

“I've purchased a few wigs from simplywigs.co.uk and have been happy with every one. The wigs and colours live up to there descriptions and are well packaged with a lovely chocolate to enjoy. With so many choices it's hard to decide,so i save mine to my wishlist.Ordering is easy with quick delivery.I will continue to buy from simplywigs.co.uk”

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Thank you Deborah for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed the Simply Wigs experience, as the team do go above and beyond for their customers' needs. Hope to speak with you again soon, SW Team x

“First class service and prompt delivery”

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Thank you Carol for your brill review, we really do appreciate it. All the best, SW Team

“Very good service delivery was great”

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Thank you Thelma for your fab review, we really do appreciate it! All the best, SW Team

“I am a repeat customer Prompt delivery. High Quality Wig. Love the extra little touches. All wrapped in purple tissue paper - just happens to be my favourite colour and the chocolate treat in the tiny box - amazing”

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Thank you Gillian for your lovely review and custom, we really do appreciate it. We are so happy to hear you love your recent purchase, and enjoyed your chocolate treat! All the best, SW Team

“When ever I have rang Simply Wigs, I find a helpful person there to answer my queries and, offer advice. Many thanks.”

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Thank you Marie for your kind words, we really do appreciate it. We are so happy to know you have enjoyed your experience with us :) All the best to you, SW Team

“Excellent service as always really pleased with my latest purchase before making my final decision I had to return two different ones that didn’t suit me but once again no problem returning and really lovely to talk to on the phone when arranging return would not shop any where else”

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Thank you Janet for your excellent review, we really do appreciate it. It is so wonderful to know you have enjoyed your Simply Wigs experience, as the Customer Service team love to assist on the telephone! All the best to you, SW Team

“Thank you Simply Wigs for your toupe tape. This is indeed excellent tape, properly designed for hair-pieces. does NOT turn "guuee and very sticky" like some I have had. Removes with the hairpiece each night cleanly and without any fuss, but stays tight throughout the day. One section of tape can last for up to two weeks easily.I will be buying this again. Excellent Product.”

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Thank you Waldo for your excellent review, we really do appreciate it. We are so happy to hear you are happy with your purchase, and is perfect for your needs! All the best to you, SW Team

“Very good service and quick response to my queries”

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Thank you Susan for your fab review. The team do try to get back to our customers as quickly as possible, so we will be sure to pass on your lovely feedback. All the best, SW Team

“Excellent”

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Thank you Mrs Reed for your excellent review! Love, SW Team

“Liv at customer service helped me so much when I couldn't decide on which colour wig would suit me best- all of the team went above and beyond to photograph various colours for me to try and match up what I was looking for. Simply Wigs delivers when they say they will and have been patient with me throughout! I cannot recommend them highly enough!”

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Thank you Shirley for taking the time to write your review, and for recommending us. We really do appreciate it! Liv is always going above and beyond for her customers' needs, so we will be sure to pass on your kind comments. Hope to speak with you again soon, SW Team

“I love my Onda modixx curly wig do much. Soft and so comfy. Going to order another. Happy 😊”

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Thank you for your brill review, we really do appreciate it! We are so delighted to hear you are happy with the Onda wig, as this is a beautiful style :) All the best to you, SW Team

“As always excellent service and delivery time kept me informed when the order had been dispatched”

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Thank you Helen for your excellent review! We are so happy to know you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“I'm never disappointed with your service. The wig I bought now is beautiful! Love, love how the cut compliments my face. Thank you so so much!”

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Thank you for your lovely review! We are so happy to know you love your recent purchase, and seems to be perfect for you :) SW Team

“Great website. Can really see what you might buy. Lots of information for new wig wearers. Good communication on delivery status. I have two of their wigs for health related hair loss. Had another which I returned as not quite right - simple return (follow instructions re returns) and speedy refund. Definitely wig go-to for me.”

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Thank you Carol for taking the time to write your lovely review! We are so happy to hear you have found all information provided on the website to be useful, as the team have taken time to ensure this is the case :) If you require any assistance in the future, you know where we are :) SW Team

“Always good quality have purchased quite a few over the years”

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Thank you for your fab review and custom, we really do appreciate it :) All the best, SW Team

“As always simply wigs never disappoints. They always keep you updated on your order.”

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Thank you for your wonderful review, we really do appreciate it. We are so happy to hear you have been kept up to date on your order! All the best, SW Team

“This is an absolutely brilliant company to deal with. Their customer service is exceptional whether you wear wigs for medical resons or for more trivial fun reasons, like me! And if something isn't right with your choice, the return service is brilliant too. Highly recomend”

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Thank you Nicky for your kind words, and for recommending us - we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews