Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,195 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can always rely on you for my wig accessories. Ordering is easy and delivery times have always been great and easy to track. I love the wee extra surprise that has been in each of my orders too…. the finishing touch! Thank you 💕”

Helpful Report

Thank you Miriam for your brill review, we really do appreciate it. We are so happy to hear you have loved your recent purchase, and enjoyed the chocolate treat! All the best to you, SW Team x

“I’ve been wearing wigs for a few years now with some degree of hit and miss success. I am a petite head size which I find limits me. Manufacturers sizing varies quite a lot. I may find a style in an average/petite average style I like but on trying it on sometimes can’t find my face. Other times I get the style and the fit right but the colour wrong. It’s difficult to get an accurate interpretation of the colour by watching even the very best reviews online. The biggest problem for me is the rooting being either too dark or too deep. I finally hit upon simply wigs who have been so helpful and willing to share their time and their expertise. If I have to return a wig the process is simple and quick, and ever6 member of staff I’ve spoken to has had a cheerful, can do attitude. I’m finally taking a trip to Yorkshire for a free consultation this month and can’t wait to meet the team. I’m hoping I’ll find my perfect hair, after all there’s just soooooo much to chose from. Thank you Simply wigs. Elizabeth.”

Helpful Report

Thank you Elizabeth for taking the time to write your review, we really do appreciate it. Unfortunately you are limited with being a petite size, so searching for reviews/videos online is the best way to gain more information! We do also completely understand how difficult it can be choosing a colour online, so we are so delighted to hear you have enjoyed your experience with us. The Customer Service team are always happy to assist their customers, so we will be sure to pass on your kind words. We do look forward to seeing you soon! SW Team x

“Really pleased with my hair piece.”

Helpful Report

Thank you Linda for your kind review! We're so happy to hear you are happy with your purchase. All the best to you, SW Team

“highly recommend your company best company i have shopped with delivery was about three days will continue to shop with you”

Helpful Report

Thank you Joyce for your brill review, and for recommending us - we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Very polite and quick answering questions. Arrived on time and in good shape”

Helpful Report

Thank you Jacquelyn for your lovely review, we really do appreciate it. We're so happy to hear you have enjoyed your Simply Wigs experience! Love, SW Team

“Good wigs good delivery good service”

Helpful Report

Thank you Lynne for your kind review! We're so happy to hear you enjoyed your experience with us. All the best, SW Team

“It took a bit long to arrive, but the delivery was perfect. The chocolate was really touching. Thank you.”

Helpful Report

Thank you Shoshana for your kind review! It's lovely to know you are happy with your purchase, and enjoyed the chocolate treat! All the best, SW Team

“I gave four stars 🌟 instead of 5 as I was disappointed in the qaulity of the wig ( hair topper, ) But the service from start to finish was superb, & no issues with my returning the wig. I really loved the little touches in the packaging, the little poem & the individuality wrapped chocolate. Thank you for a nice experience, despite the wig not being right for me.”

Helpful Report

Thank you Ruth for taking the time to write your review, we really do appreciate it. We're sorry to hear your purchase was unsuitable, but it is lovely to know you had enjoyed your Simply Wigs experience! If you do require any assistance in choosing an alternative, we are always here to help. SW Team

“Order dealt with promptly and efficiently and kept up to date with part of the order which had to be sent separately.”

Helpful Report

Thank you Eileen for your brill review, we really do appreciate it. We're so happy to hear you had enjoyed your experience! All the best, SW Team

“Amazing company! Amazing customer service! Just so rare these days!”

Helpful Report

Thank you Julie for your kind review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“I ordered a wig that was slightly out of my comfort zone with the assurance that I could return if not right for me. The returns process was made very easy by the excellent communication. Will definitely order from them again”

Helpful Report

Thank you Rochelle for your excellent review, we really do appreciate it. We do know how difficult it can be ordering online, so we are so delighted to offer the returns process to our customers. We do look forward to hearing from you again! SW Team x

“Well packaged parcel. Posted promptly. Very happy with service, have used them several times. Love the wigs.”

Helpful Report

Thank you Marina for you kind review, we really do appreciate it. We are so happy to know you have enjoyed your experience with us! Hope you enjoy the rest of your day, SW Team

“A great company… I was very skeptical about purchasing a wig online but it was super easy, the wigs are great and I felt even though I bought a cheap one it was still a good look and had a good hairline. The colours are fab! And I needed to return mine as I had been a bit too adventurous and the returns process was easy and quick. Thank you simply wigs! For making a difficult time a lot easier!”

Helpful Report

Thank you Hannah for your lovely review, we really do appreciate it. We do understand how difficult it can be ordering online, so it's wonderful to know you found the ordering/returns process quick and easy! If you require any assistance in the future, please do contact us. SW Team x

“Website has many choices. Managed to find one that was suitable and took no hesitation in making my first order since they offered a return service. However, return service not required as wig was perfect.”

Simply Wigs 5 star review on 8th August 2024

Helpful Report

Thank you for your fab review, and for sharing your purchase with us. You look fantastic! We are so delighted to hear you are happy with your Simply Wigs experience. All the best to you, SW Team

“I've been wearing Simply Wigs since 2014 always helpful.good service”

Helpful Report

Thank you Stephanie for your brill review and custom, it is very much appreciated. Hope you have a lovely rest of your day, SW Team

“Beautifully made, quality turbans and so stylish. Will buy again .”

Helpful Report

Thank you Marion for your fab review! We're so delighted to hear you have enjoyed your experience, and will be purchasing with us again. All the best, SW Team

“Simply Wigs is excellent for it's customer service. From start to finish the purchasing process was fantastic. I am already saving for my next purchase from them, and I highly recommend. Thank you.”

Helpful Report

Thank you Gillian for your excellent review, and for recommending us, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! We do look forward to hearing from you again soon, SW Team

“Fantastically efficient company to order from. Other companies could learn a lot! Thank you Simply Wigs”

Helpful Report

Thank you for your brill review, we really do appreciate it. We're so happy to hear you have loved your Simply Wigs experience! All the best, SW Team

“Excellent service”

Helpful Report

Thank you for your excellent review! We're happy to hear you have enjoyed your experience with us. All the best, SW Team

“It is a low volume very comfortable wig, my only reservation is the intensive shine of the fibres even after applying dry shampoo. The fibres are finer than usual which is a positive.”

Helpful Report

Thank you Nalia for your fab review! We are so happy to hear you are delighted with your purchase. If you do have any queries on a style, please do not hesitate to contact us. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,195 reviews