Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The second lady I spoke to was very helpful and so was one of your staff that emailed me.”

Helpful Report

Thank you Sharon for your kind review! We are so delighted to hear the team could be of assistance :) All the best to you, SW Team

“I have recently purchased a very different wig, as I fancied a change. I was very happy with how fast it arrived, as I was excited to try it on! I love it! It feels like I've been to the hairdressers. I shall definitely be ordering from Simply Wigs again.”

Simply Wigs 5 star review on 23rd November 2023

Helpful Report

Thank you Linda for your fab review, and for sharing your purchase with us - you do look wonderful! We are so delighted to hear you are happy with your new look :) We do look forward to hearing from you again. All the best to you, SW Team x

“So pleased with my order which came very quickly,also thankyou for the little treat very much enjoyed.”

Helpful Report

Thank you Eileen for your fab review! It's so lovely to know you have enjoyed your experience with us (especially the chocolate treat). All the best to you, SW Team :)

“Love my new wig , looks realistic , the hair and the colours are fab . Would recommend.”

Helpful Report

Thank you Maureen for your brill review, and for recommending us - we really do appreciate it. It's lovely to know you are happy with your new look! All the best, SW Team

“I needed to contact Simply Wigs staff recently because I had made a mistake with the delivery address for my order. I had a response very quickly and things were sorted out by one of the lovely ladies. As they say, it's never crowded on the extra mile, but you will definitely find the Simply Wigs team on it!”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers' needs. Hope to speak with you again soon, SW Team x

“I am extremely happy.”

Helpful Report

Thank you for your fab review! Hope you enjoy the rest of your day, SW Team

“Im very pleased with my hair piece the colour is a great match.always happy with my pieces.”

Helpful Report

Thank you Joy for your fab review, we really do appreciate it! We are so delighted to hear you are happy with your hairpiece, and the colour match is perfect :) All the best, SW Team

“Wig was easy to buy online, helpful information provided, unfortunately colour was not right for me so had to return but customer service experience was great, friendly on phone and refund was paid promptly. Would definitely buy from them again.”

Helpful Report

Thank you Julie for your lovely review! We are sorry to hear the colour was not for you, but it is lovely to know you have enjoyed your experience with us. We do look forward to hearing from you again :) SW Team

“My recent purchase from Simply Wigs was absolutely brilliant. I purchased a Chic Henry Margu wig. I have alopecia universalis and the cap on this wig is excellent. It does not move. Thank you guys.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you are happy with your purchase, and seems to be perfect for you :) All the best, SW Team

“All ok thanks”

Helpful Report

Thank you Peter for your fab review! All the best to you, SW Team

“Have purchased from Simply Wigs for nearly 10 years. Cannot fault their service. Think I have only ever return ed one or two wigs only because they didn't suit me.”

Helpful Report

Thank you Estelle for your brill review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience over the years! Hope you have a lovely rest of your day, SW Team

“Beautiful matches my hair completely X”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! All the best, SW Team x

“The wig was good quality and as described. Looked like the picture. I returned the wig because it didn't fit me. The returns process was quick and simple. Refund was paid quickly. I would buy from Simply Wigs again.”

Helpful Report

Thank you Lynne for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent Simply Wigs experience, and would shop with us again! We do look forward to hearing from you again soon, SW Team

“Was happy with return service, was asked for a hair sample with the return a email promised advising best colour match and which add ins would suit me. Sadly still waiting”

Helpful Report

Thank you for your review Lesley. We are sorry to hear there seems to have been a delay in getting back to you. I can see that our Customer Service team has tried to contact you today, in regards to your return. If for any further queries, please do call us on 01484 844557, or email us through info@simplywigs.co.uk. We do hope to hear from you again soon, SW Team

“Everything always well packaged and delivered promptly. Love the Ferraro Rocher in its little box.”

Helpful Report

Thank you Hilary for your fab review, we really do appreciate it. It's lovely to know you have been happy with your purchases, and enjoyed the chocolate treat! All the best, SW Team

“I had a wonderful experience buying from simply wigs great costumer service great price and fast shipping loved everything !”

Helpful Report

Thank you for your wonderful review! We are so delighted to hear you are happy with your Simply Wigs experience :) All the best to you, SW Team x

“Good prices and choices. Easy to order”

Helpful Report

Thank you Gillian for your lovely review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“I needed some wig care products from the great range that Simply Wigs stocks. Was easy to find what I needed, and the order arrived a couple of days later. Perfect!”

Helpful Report

Thank you for your fab review! It's so lovely to know you are happy with your Simply Wigs experience :) We do hope to hear from you again soon, SW Team

“Great service and products and my granddaughter just loves the little box with a chocolate that always turns up too”

Helpful Report

Thank you Lyndia for your brill review! We are so delighted to hear you have enjoyed your experience with us :) We do hope to speak with you again soon, SW Team x

“Brilliant and friendly service. Very efficient and professional”

Helpful Report

Thank you Norma for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,123 reviews