Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,287 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of wigs at reasonable prices. Easy to navigate website with 360degree view of wigs. Beautifully wrapped and boxed with a chocolate treat. Friendly and helpful staff. The wig I ordered was in stock and quickly despatched and delivered on time. Discreet packaging. My second order was for care products and accessories and my experience was the same again. I intend to order my next wig from Simply Wigs.”

Helpful Report

Thank you Gail for the fab review. The Simply Wigs team are delighted to hear that you enjoyed the experience, we are always here to help. We are looking forward to hearing from you again :) SW Team

“Fantastic service from Simply Wigs. Sue is fabulous. She had so much patience finding the right one for me. She's so friendly and understanding.”

Helpful Report

(Simply Shop) -

Thank you for your fab review. Sue is delighted to hear that she could help you to find the perfect piece :) We will be sure to pass on your kind words. SW Team

“I would like to thank the team, both in the shop and in the warehouse, for their prompt attention. Becca, in shop, was so helpful and patient in her recommendations and was 100% correct in what she advised. I would thoroughly recommend you contact Simply Wigs if you need any help or advice. Their service is excellent and I would challenge you to find better.”

Helpful Report

(Simply Shop) -

Thank you so much for your excellent review and recommending us. The Simply Wigs team are delighted to hear that you are happy with the service, we are always here to help. Becca is always going above and beyond for her customers and we will make sure your thanks is passed on to her :) Enjoy the rest of your day. SW Team

“How special you feel when your new wig arrives! Beautifully packed and care taken to let you know that Simply Wigs care about you! Thank you, Helen.”

Helpful Report

Thank you so much for your kind words Helen. The Simply Wigs team are delighted to hear that you love your purchase. Enjoy the rest of your day :) SW Team

“Love came through my letter box..with my first order. Simply the best”

Helpful Report

Thank you John for the fab review. We are delighted to hear that you love your purchase :) SW Team

“My Mum and I both bought a wig from Simplywigs and we were both impressed by the personal service we received and the quality and range of wigs. Highly recommend.”

Helpful Report

Thank you Danielle for your lovely review and recommending us :) We are delighted to hear that you enjoyed the Simply Wigs experience and love your purchase. Have a lovely day. SW Team

“Fantastic, professional but most of all they just get it!!! Would recommend to anyone who wants to be treated with care and respect”

Helpful Report

Thank you Chris for the fab review and recommending us, we really do appreciate it :) We are delighted to hear that you enjoyed the Simply Wigs experience. SW Team

“Simply Wigs are wonderful. Recently purchased an Ellen Wille wig from the Hair Society Collection. Beautifully comfortable and very stylish. Lots of compliments. Simply Wigs website is very comprehensive and easy to navigate. Massive choice, excellent prices and the service and delivery is faultless. If you're looking to purchase do not hesitate to contact Simply Wigs.”

Helpful Report

Thank you so much Rita for the wonderful review. We are delighted to hear that you loved your wig and is perfect for you! The Simply Wigs team strive for excellence and it's lovely to hear that you enjoyed the experience :) Thank you again for your kind words. Have a lovely day. SW Team

“So easy to use. Lovely packaging. Staff on phone amazingly kind friendly and helpful. Recommend to anyone. Thank you.”

Helpful Report

Thank you Carol for your lovely review and recommending us. Our Customer Service team are delighted to hear that you are happy with the Simply Wigs experience :) SW Team

“Looks really great”

Helpful Report

Thank you for your review Michalina, it is very much appreciated :) SW Team

“Fab company, great products, get exactly what you ordered. Order from elsewhere and they sent wrong products and then refused a refund. Lovely packaging and the choc a lovely touch... Thankyou”

Helpful Report

Thank you for your fab review. We are delighted to hear that you are happy with the products you received, especially the chocolate :) Enjoy the rest of your day. SW Team

“Excellent service always.”

Helpful Report

Thank you for your review, it is very much appreciated :) Have a lovely day. SW Team

“My experience with Simply Wigs has been truly wonderful! It was very emotional for me to make an appointment as I had recently been diagnosed with cancer and undergoing chemotherapy. My natural hair is very long and it was heartbreaking for me to know that I would lose my hair. Sue made me feel so at ease from when I spoke to her on the phone to when I visited. Everything was Covid-safe which was great to see. Sue was amazing and helped me to try on 4 wigs which I chose from the website and 1 of them was just PERFECT and looked so amazing and natural! I was thrilled to bits and I felt so much better knowing I had a beautiful, natural looking wig ready. Thank you so much to Sue. I will definitely know where to come when I may need another wig in the future.”

Helpful Report

(Simply Shop) -

Thank you for the wonderful review, it is very much appreciated. We can agree with you that Sue is amazing, she is always going above and beyond for her customers. We are delighted to hear that you enjoyed the Simply Wigs experience :) It's lovely to hear that we were able to help you find the perfect piece. We will pass on your thanks to Sue and we look forward to hearing from you again! SW Team

“I had been recommended to buy my wig by a friend who already has bought a few from yourselves. I have to say that I am totally pleased with the colour and the quality of my wig. Thank you for the prompt service in exchanging the colours. Will have no hesitation in making further purchases.”

Helpful Report

Thank you Harriett for the amazing review. It's lovely to hear also that we were recommended to you. We are delighted to hear that you are pleased with your purchase and our Customer Service! We look forward to hearing from you again. SW Team

“Excellent products and excellent customer service.”

Helpful Report

Thank you Jennifer for the excellent review. We are delighted to hear that you love our products and Customer Service. SW Team

“Wig came really quickly and was very good quality prefer festival wig for me but this one is more realistic and looks more like real hair looking forward to trying to style it ....curl etc .”

Helpful Report

Thank you for your review. We are delighted to hear that you love your wig! Enjoy the rest of your day :) SW Team

“Purchased from this company for the last 7yrs. Highly recommended them . Good quality good prices .items exactly as discribed. Wouldnt go anywhere else .”

Helpful Report

Thank you Pam for the lovely review and recommending us. We are delighted to hear that you are happy with our products :) Have a lovely day. SW Team

“Order a mint hair fringe on 25/5/2021 and was told on 27/5/2021 that it would be delivered in two to three weeks. Four weeks later I have no hair piece and no updated advice from Simply Wigs.”

Helpful Report

“This was my first wig and I love it! It has given me my pride back. Thank you, great product.”

Helpful Report

Thank you Adela for the lovely review. We are delighted to hear that you love your wig! Hope you enjoy the rest of your day :) SW Team

“I had ordered a Cory wig for my sister but it was too tight...... she managed to send it back within the 14 days with no problem whatsoever and another was obtained and measured by the Simply Wigs staff but she has decided to order a different one..... Wonderful service and after service. Thank you for all your help........”

Helpful Report

Thank you Pauline for your review. Our Customer Service team are delighted to hear that they could help you find the perfect piece. Enjoy the rest of your day :) SW Team

Simply Wigs is rated 4.8 based on 13,287 reviews