Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“very pleased with your prompt discreet service”

Helpful Report

Thank you for your kind review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“I recently bought a wig & am very pleased with it. I’ve since bought two polystyrene heads for them. I think I now need something to keep it secure on my head in case it takes off in high winds!”

Helpful Report

Thank you Rosemary for your review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchases :) Please do contact us on 01484 844557, if you have any questions. All the best to you, SW Team x

“Item received quickly and is what I wanted”

Helpful Report

Thank you Nicola for your fab review! We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team

“I have been a customer of SW for approximately 5 years and would not go anywhere else. Their service, sensitivity and helpfulness is second to none.”

Helpful Report

Thank you for your fab review and lovely custom, we really do appreciate it! The Customer Service team will be delighted to hear that you have enjoyed your experience with us, we will be sure to let them know :) All the best to you, SW Team

“Hi I am a little late writing my review as I have just come back from holiday. I have had so many compliments for my Elizabeth wig, and friends and family have said they would not have known I was wearing a wig. I have recently come out telling people I have alopecia which I have had now for 15 years, I covered it with hair pieces with some of my own hair but my alopecia got so bad I had to go down the wig route. Simply Wig staff have been so helpful!! I really wish I had started wearing wigs years ago! As well as Elizabeth I brought the Fuschia again I love! I have put two pictures up on your site. I want to get a collection now I am out and proud. I am already considering January by Jon Reneau and Quinn. Thank you again for all your guidence! Jo x”

Helpful Report

Thank you Jo for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with the Elizabeth and Fuschia wigs, they are really beautiful styles. It's also so lovely to hear that you have enjoyed your Simply Wigs experience, as the staff are always going above and beyond for their customers. We do hope to be hearing from you again soon, SW Team x

“I am totally pleased for all help with my order. So thank you very much.”

Helpful Report

Thank you Mari for your wonderful review, we really do appreciate it. It's lovely to know that you are happy with your recent purchase! All the best, SW Team

“Excellent wigs, excellent helpful and patient staff, easy to use web site returns and orders. Proper returns label. I have bought more than several, very pleased. However it is difficult to judge colour by pictures on the web site and because of this the wig on receipt may not be the colour I expected. I find this the only problem”

Helpful Report

Thank you Denise for your excellent review, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience :) If you do have any queries about the website, please do not hesitate to contact us on 01484 844557, and we will do our very best to assist.

“Always good service, thank you.”

Helpful Report

Thank you Barbara for your fab review, we really do appreciate it! SW Team :)

“Lovely service and item was exactly as described. Loved the packaging too, would order from this website again.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team

“Simply Wigs are brilliant. I have ordered a number of times and the delivery is always egally welcome. As for the product quality 11/10. I had a email fro customer services about processing of an order - This shows they care for their customers. A delighted customer who will certainly be ordering again. I recommend Simply Wigs, you should go no-where else - Thank you Simply Wigs - Michelle”

Helpful Report

Thank you Michelle for your brill review, we really do appreciate it. The team are always going above and beyond to assist in their customers' needs, as they do strive for excellence! It's so lovely to know that you have enjoyed your Simply Wigs experience, and you would recommend us to others, it really is music to our ears :) We do hope that you enjoy the rest of your day, Love SW Team x

“Excellent service and Staff are a great help very friendly and efficient”

Helpful Report

Thank you Sandra for your excellent review, we really do appreciate it. It's so lovely to know that you have enjoyed your recent experience with us! Hope you enjoy the rest of your day, SW Team

“Having worn custom made human hair wigs for 15 years, I was nervous to try an off the shelf wig, but am so glad I did. It fits beautifully and the hair feels silky and smooth. Most importantly, it’s low density, light weight and very comfortable.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We completely understand how difficult it can be going through a bit change, however we are so delighted to hear that you are happy with your recent purchase. If you require any assistance in the future, please do not hesitate to contact us, we are always here to help. SW Team

“Lovely hair piece, very easy to use and looks very natural. Highly recommend”

Helpful Report

Thank you Danna for your brill review! We are so delighted to hear that you are happy with your purchase, and you would recommend to others :) Hope to speak with you again soon, SW Team

“Fabulous service from Simply Wigs. I would definitely use again. Great customer service and a lovely chocolate treat on delivery. I highly recommend.”

Helpful Report

Thank you Catherine for your fab review, and for recommending us, we really do appreciate it. It's so lovely to know that you enjoyed your experience with us, and would use us again! We look forward to be hearing from you again, SW Team x

“Thank you to the sales lady who helped me choose my wig”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Great team nothings too much trouble , this is the go to place for wigs 😀”

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Thank you Michelle for your kind review, we really do appreciate it! All the best, SW Team :)

“Ordered the Ellen Wille Tabu in lavender rooted. Slight delay from manufacturer, however Simply Wigs were quick to let me know and offered a refund, replacement or to wait. As I love the more 'way out' colours, I was happy to wait. Arrived ahead of rescheduled time. Excellent customer service”

Simply Wigs 5 star review on 13th September 2022

Helpful Report

Thank you Lynn for taking the time to share your wonderful purchase with us, you look amazing! Our Simply Wigs team are always striving for excellence, by going above and beyond for their customers :) We do hope to be hearing from you again soon. All the best, SW Team x

“Always helpful, and prompt delivery, I'm always delighted with my wigs and wear a different one every day, you can't have too many wigs.”

Helpful Report

Thank you Janet for your lovely review! We are so delighted to hear that you are enjoying your experience with us, and love wearing different styles :) Hope you enjoy the rest of your day, SW Team

“It is a great change to have the phone answered by a bright, friendly yet professional human being instead of pressing umpteen buttons before being able to leave a message. Package arrived as stated, the only delay being the postal strike.”

Helpful Report

Thank you Anne for your kind words, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers. We hope you enjoy the rest of your day, SW Team x

“I received the wig very soon after I ordered it. It arrived safely, in perfect condition and was delivered with care. I am very happy with it, it looks great, although I think it is a bit too short at the back. I would have liked it to be a bit longer in the neck.”

Helpful Report

Thank you Gesina for your for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase! Please do contact us on 01484 844557, if you wish to discuss alternative styles :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews