Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, my purchase arrived sooner than expected What I would like to see more is a better variety of toppers in gray human hair, not artificial.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We are so delighted to hear you are happy with your recent purchase :) Sadly, grey colours are not possible with 100% human hair, but please do contact us on 01484 844557 if you require any assistance in choosing some alternatives. All the best to you, SW Team x

“I have been ordering fibre wigs regularly from Simply Wigs since 2018 and I wouldn't hesitate to recommend them. Their Customer Service is amazing and I have recently dealt with Laura by both phone and email. She has been brilliant, going above and beyond to help me with a quality issue. I have had at least 15 wigs and this is the first time I have had to return one. Laura re-ordered the product immediately and personally checked the replacement over before sending it on to me.”

Helpful Report

Thank you Catherine for your fab review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us over the years! Laura is always going above and beyond for her customers, so we will be sure to pass on your kind comments :) We do hope you have a lovely rest of your day - SW Team x

“Good quality and value”

Helpful Report

Thank you Susan for your lovely review, we really do appreciate it! We do hope to hear from you again soon, SW Team x

“Excellent company been useing them for years wigs are so natural and comfortable and Excellent customer service”

Helpful Report

Thank you Christine for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do strive for excellence :) All the best to you, SW Team

“Excellent value for money I'm always happy with the service they provide”

Helpful Report

Thank you Sandra for your excellent review, we really do appreciate it. It's so lovely to know you are happy with your Simply Wigs experience! Hope to hear from you again soon, SW Team x

“Thank you so much for such a personalised professional service. My consultation was private and confidential and Cassie made me feel really comfortable during my visit. Cassie was able to find the perfect match for my new hair which I felt confident to walk out wearing and have not looked back. I would thoroughly recommend Cassie to anyone experiencing hair loss as I have.”

Helpful Report

“Wonderful service from Simply Wigs as always - well wrapped and appreciate the chocolate enclosed - such a lovely company to deal with. Most importantly, the Erin wig was even better than the last few ordered. Maybe it comes from a different company, but the fit seems better and am delighted especially as it was at sale price. Have quite a few in stock now but hopefully may purchase another in the New Year if at reduced sale price. Many thanks.”

Helpful Report

Thank you Angela for taking the time to write your review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. It's also so lovely to know you are happy with your Erin wig, as this is a favourite style of ours! Please do keep an eye on the website and newsletters, for further promotions :) All the best, SW Team x

“Great service but the topper was bigger than expected and sadly I can't return it”

Helpful Report

Thank you Kirti for your review! We are sorry to hear your recent order was unsuitable for you. We do allow our customers 14 days to return unwanted items back to us :) Please do contact us on 01484 844557, and we can assist you further. All the best, SW Team

“I bought a hair/head band a couple of months ago and had lovely compliments from people. I ordered two more in different colours at same price. Delivered in good time and well packaged”

Simply Wigs 5 star review on 6th November 2023

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchases, you do look stunning! We hope you enjoy the rest of your day, SW Team

“I ordered hairspray excellent experience.”

Helpful Report

Thank you Janet for your excellent review! It's lovely to know you are happy with your recent purchase. All the best, SW Team

“Lovely wig but not exactly the same as photo, will get someone to cut it”

Helpful Report

Thank you Marcelle for your review! It's lovely to know you are happy with your purchase! We always recommend for you to take a look at the 360 view of the style, to get a true representation of the wig :) We do hope to hear from you again soon, SW Team

“I recently bought Raquel Welch 'Winner' wig and it is so pretty and fits perfectly. Thank you to Simply Wigs for being so helpful and understanding. I shall be visiting you again!”

Helpful Report

Thank you Suzanne for your kind review, we really do appreciate it. We are so delighted to hear you are you have enjoyed your recent Simply Wigs experience! We do look forward to seeing you again, SW Team :)

“Simply wigs are simply the best. Helpful as advice. Excellent service. Wouldn't dream of going anywhere else to buy wigs. So please with my recent purchase”

Helpful Report

Thank you Anne for your excellent review, we really do appreciate it. The Simply Wigs team are delighted to hear you have enjoyed your experience with us, and love your recent purchase :) All the best, SW Team

“Buying my wig from Simply Wigs was a positive experience. It didn't take long for it to arrive. It fits well and is comfy. The colour and style is exactly as shown, it's the first wig I actually like wearing. I'll definitely be ordering more, and thanks for the choc”

Helpful Report

Thank you Rita for your brill review, we really do appreciate it. We are so delighted to hear you found your experience with us positive, and you love your new purchase! We do look forward to be hearing from you again, SW Team x

“I have been buying my hair from Simply Wigs for several years and have always enjoyed a fantastic service, with excellent communication.”

Helpful Report

Thank you Kerry for your excellent review, we really do appreciate it! The Simply Wigs team do ensure to keep their customers informed during the order process, so it's lovely to know you have enjoyed your experience with us! All the best to you, SW Team x

“Best wig supplier I've come across. So helpful, kind and efficient.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience! Hope you have a lovely rest of your day, SW Team

“Bought the Hillary wig in Moonlight shade. Whilst this has a blue tint it is very slight in reality, which I was thankful for, and I was pleased with that. Fitted me really well and could easily be styled to suit my face and outfit. Felt very comfortable wearing it out, and it is now one of my favourites. Staff helpful, as always. Have quite a collection of Simplywigs hairpieces.”

Helpful Report

Thank you for taking the time to write your review of the Hillary wig, we really do appreciate it. We are so happy to hear you have found the perfect style! The Simply Wigs team are always going above and beyond for their customers, so we will be sure to pass on your kind comments. We do hope to be hearing from you again soon :) All the best, SW Team x

“I love my swing wig by Ellen Wille. It arrived in perfect condition and fits perfectly.... plus the little box with a choc in it was a lovely touch. Thank you. Would definitely use Simply Wigs again in the future”

Helpful Report

Thank you Debra for your wonderful review! We are so delighted to hear you have enjoyed your Simply Wigs experience, and love your new look :) It's also lovely to know you would be happy to visit us again - we do look forward to hearing from you. All the best, SW Team

“Love the wig, can't fault the service.”

Helpful Report

Thank you for your lovely review! We are so delighted to hear you are happy with your experience with us. All the best, SW Team x

“The staff at Simply Wigs are always so helpful, and the wigs are exactly as described on their website. I would definitely recommend them,”

Helpful Report

Thank you for your brill review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your new style, and the fab team could be of assistance! Hope you enjoy the rest of your day, SW Team

Simply Wigs is rated 4.8 based on 13,123 reviews