Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,237 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An absolute first class company in every way. Customer service is second to none; always at the end of the phone to answer questions. A professional company selling good quality products. Also a very fast delivery. Thank you!”

Helpful Report

Thank you Lynne for your brill review, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience, as the team do strive for excellence. Hope you enjoy the rest of your day, SW Team :)

“Simply Wigs is such a great company. They are so helpful either by telephone or by email. Their response time is very fast and detailed. They provide fantastic toppers and wigs and each comes with a Ferrerro Rocher in little purple box as an added extra touch. I wholeheartedly recommend Simply Wigs to anyone wondering who to turn to for alternative hair. Reliable and always update you on when to expect the order. Thank you Simply Wigs!”

Helpful Report

Thank you for your wonderful review and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with the service from Simply Wigs, as the Customer Service team are always going above and beyond for their customers. We hope you have a fab weekend! SW Team x

“I recently purchased Lucky Hi - Sandy Blond rooted to bring on holiday as i thought it would be lighter to wear in the heat....this wig is so comfortable , low density , the colour is lighter than i thought but as it is rooted , wearing it up looks very natural . The hairline is one of the best i have seen. Ellen Wille wigs are high quality, would recommend. The service from Simply wigs was great.”

Helpful Report

Thank you Ann for the fab review, we really do appreciate it. We are so delighted to hear that you love the Lucky Hi, it is such a beautiful style and it's lovely to know you would recommend the Ellen Wille brand. We hope to be hearing from you again, SW Team x

“Excellent company to deal with. I would have no hesitation in using them again”

Helpful Report

Thank you Denise for your excellent review. We are so delighted to hear that you love the Simply Wigs experience. All the best, SW Team x

“Absolutely prompt and efficient…presentation very classy.. well done 👏”

Helpful Report

Thank you for your kind review, we really do appreciate it :) All the best to you, SW Team

“Ordered the lizzy wig. Was very conscious of my hair thining and falling out. Was going to a 30th suprise birthday party and really didn't want to go because of the state of my own hair. This wig came and from trying it on to going to the party in it I had so much confidence. Everyone was saying how well I looked and my hair was stunning. When I told them it was a wig they were literally gobsmacked. I'm going to order the same wig but in a darker shade too. It was very much the style of my own hair. My advice is find one similar to your own style and no one will ever know. Im tempted to try a longer one later on. The lizzy wig is def a beautiful attractive looking wig.”

Simply Wigs 5 star review on 18th May 2022

Helpful Report

Thank you Gaynor for taking the time to write such a wonderful review, and for sharing your fabulous purchase with us. You look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience and love your new style :) We hope to be hearing from you again soon, SW Team x

“very pleased with wigs i purchased !”

Helpful Report

Thank you for your review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase! Enjoy your weekend, SW Team

“Quality products with efficient service”

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Thank you Kathleen for your fab review. We are delighted to hear that you have enjoyed your experience. All the best, SW Team

“I wear your fringe 24 hours a day, 7 days a week and I have previously bought them via my hairdresser. However, as she told me that they were stopping making them, I looked elsewhere and found you. I'm so glad that I did as they are cheaper and come beautifully wrapped in purple tissue paper along with a purple box containing a chocolate! As I only wear purple and this is my favourite colour you couldn't have chosen better! I will be ordering another one soon. They clip on easily and stay on whatever the weather..”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you love your purchase and you are happy with our packaging, we will be sure to inform the Warehouse Team :) We look forward to be hearing from you again soon! All the best, SW Team

“Excellent service, speedy delivery, good communication”

Helpful Report

Thank you for your brill review! We are so delighted to hear that you have enjoyed your experience with us :) Enjoy your day, SW Team

“Excellent customer services. Very pleased with both my wigs”

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Thank you for your excellent review! It's lovely to know that you love your purchases! All the best, SW Team

“Great wig, sent promptly - a very good wig company - I have bought several over the years.”

Helpful Report

Thank you Margaret for your fab review and custom! We are delighted to hear that you have loved your purchases over the years. All the best, SW Team

“Quick and Easy Transaction. Unfortunately I ordered the wrong wig. Not a problem for this fantastic team. The one I wanted was out of stock, so I’m keeping an eye on the website. Whether you’re a new customer or an established wig wearer, the girls will make you feel special and help you all they can, so you will wish you’d got in touch much sooner. Enjoy. Can’t praise this company enough. Thank You Eileen Phillips”

Helpful Report

Thank you Eileen for taking the time to write such a wonderful review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience at Simply Wigs. The Customer Service team are always going above and beyond for their customers' needs. We hope you enjoy the rest of your day, SW Team

“I am very happy with my purchases via Simply wigs… reasonable prices & delivery… easy refunds.. excellent customer services.. very friendly”

Helpful Report

Thank you for your kind review. We are so delighted to hear that you have enjoyed your experience with us, as the Simply Wigs team do strive for excellence. All the best, SW Team

“I find simply wigs simply the best, I have purchased several wigs from them ( to be honest I have not purchased from anywhere else) why would I ? If I have not liked the colour or style they happily sort me out with what I want. They are so helpful, respectful and kind. I can and do recommend them to everyone with hair loss. It is such a sensitive subject to those having to deal with it. Anyone worrying about hair loss should pick up the phone and talk to the simply wigs staff, they will soon put you at ease.”

Helpful Report

Thank you Janet for taking the time to write such a wonderful review and recommending us, we really do appreciate it. We do completely understand how difficult it can be to order online, especially when you are going through hair loss. For this reason, our Customer Service team are always here to assist with any queries you have. We hope to be hearing from you again, SW Team

“Lovely wig, but a bit too dark for me.”

Helpful Report

Thank you for your review. We're sorry to hear that the wig you purchased was too dark for you. Please do contact our Customer Service Team on 01484 844557 and we will do our very best to find a better colour match for you. All the best, SW Team

“Always happy with the service from SW. The website is set out in a helpful way to deal with most of my queries to help with choice of styles - the 360 degree view particularly so. When I have needed to phone for further guidance, staff answer the call promptly and are knowledgeable and helpful. Wigs available in a good range of prices. Prompt delivery. Thank you Simply Wigs for being there for me - I have alopecia and value your service. I would not have known about the VAT discount on wigs for people like me if it wasn't for you!”

Helpful Report

Thank you Elaine for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as our Customer Service team are always going above and beyond for their customers' needs. We hope to be hearing from you again soon, SW Team x

“Very pleased with my purchase. Lovely packaging with little touches which made it feel so special to receive.”

Helpful Report

Thank you Nicky for your kind review. We are so delighted to hear you love your purchase and are happy with the packaging, we will be sure to inform the Warehouse team :) All the best, SW Team

“I received my hair enhancer thank you. This is my 4th on in the same colour. Once I found the correct colour for me I stick to it. I have a spare now and two I am using. The best thing ever can’t live without it now. My hair is fine and going very thin in one area and I struggle to cover it so it is just perfect. People can’t tell I just get compliments saying my hair is nice Mostly I say nothing but occasionally I tell them and they are shocked. Thank you and please don’t stop selling my style and colour or I don’t know what I would do”

Helpful Report

Thank you Judith for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have found the perfect style and colour! It's also so lovely to know that you are receiving compliments, as Simply Wigs love them! Hope you enjoy the rest of your day, SW Team x

“Quality hairpiece for a great price. I had to return my first choice as the colour was not quite right, but Emma-Jay in Customer Services recommended "harvest gold" which is a great match for me. Delivery was much quicker than expected too, thank you.”

Helpful Report

Thank you for your fab review, we really do appreciate it. Emma-Jay will be delighted to hear that you are happy with the colour match recommendation she gave, we will be sure to pass on your thanks to her. We hope you enjoy the rest of your day, SW Team

Simply Wigs is rated 4.8 based on 13,237 reviews