Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,119 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2025

606

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service , great wigs”

Helpful Report

Thank you Karen for your fab review, it is very much appreciated! All the best, SW Team

“Absolutely first class!! Customer care team are wonderful. I ordered an item which although lovely was too dark for me. Both CC ladies that I spoke to were helpful, polite and took time to make sure I got the right colour second time around. My hair enhancer is gorgeous and I would thoroughly recommend Simply Wigs 👌🌟”

Helpful Report

Thank you for your lovely review, and for recommending us- we really do appreciate it. We are so delighted to hear the girls in Customer Service could be of assistance in helping you find the right colour! We will be sure to pass on your comments. All the best to you, SW Team

“I've bought from here several times over the years. I love the deals and the ease of purchasing. Everything comes in a timely manner and well packaged and presented”

Helpful Report

Thank you Frances for your lovely review and custom, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience! We look forward to hearing from you again soon, SW Team

“A great choice of wigs especially as I am going through chemotherapy. When I chose a wig was was not available the team was very helpful and refund was immediate. I would be very pleased to recommend Simply Wigs.”

Helpful Report

Thank you Sima for your fab review, and for recommending us - we really do appreciate it. We're sorry to hear your order was unavailable, but lovely to hear your refund was processed quickly. Please do contact us on 01484 844557 if you require any assistance in choosing an alternative. All the best, SW Team

“As always, great service! Thank you.”

Helpful Report

Thank you Florentina for your fab review, we really do appreciate it! All the best to you, SW Team

“Very good service, quick and reliable. Brilliant range. Nice to get a complementary choccie, too!”

Helpful Report

Thank you Helen for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience, and you had enjoyed your chocolate treat. All the best to you, SW Team

“Very helpful indeed as well as very efficient. Sadly the wig did nothing for me but they were again very helpful and efficient dealing with the return and refund. Although I had to return the wig I felt the quality of the hair was excellent. I thoroughly recommend them”

Helpful Report

Thank you Ann for your kind review, and for recommending us - we really do appreciate it. We are sorry to hear that you had to return your order for a refund, but lovely to hear you liked the quality of the hair! If you do require any assistance in choosing an alternative, please do contact us on 01484 844557 :) All the best, SW Team

“Unfortunately the wig I purchased was too long and very dark for me. Simply wigs were excellent at refunding my purchase. I have now reordered another wig which I am pretty sure would be much more suitable for me. Thank you very much.”

Helpful Report

Thank you Christina for your excellent review, we really do appreciate it. It is so lovely to know that you received your refund quickly, and have chosen your alternative style! Please do let us know how you get on, SW Team x

“I love working to find my ideal wig with this company.I need a lit of extra help due to health reasons and nothing seems too much trouble.Niw I've discovered their price match facility, I won't shop anywhere else Cx”

Helpful Report

Thank you Carole for your kind words, we really do appreciate it. Our team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely comments. Hope to speak with you again soon, SW Team

“Services is always friendly and prompt. If any delays always explained in advance. The only feedback I have is if you are foreign you cannot return the wig even though I pay the taxes and duties so don't understand the issue. the wigs are excellent quality and last a long time.”

Helpful Report

Thank you Michelle for your review, it is very much appreciated! Thank you also for passing on your feedback regarding International Orders. If you do wish to discuss this further, please do contact us - we are always here to help. SW Team

“Exceptional service,superb wigs,friendly service.”

Helpful Report

Thank you Susan for your lovely review! We hope to be hearing from you again soon, SW Team

“Brilliant service as all ways”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Really good business I am never disappointed with their service. Their packaging is always lovely and the little treat is appreciated. I ordered a wig recently which was definitely not my colour with my pale complexion. They have taken this back into stock and have ordered a more suitable colour for me.”

Helpful Report

Thank you Christine for your kind words, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us, as the team do go above and beyond for their customers' needs. Please do let us know how you get on with your alternative colour! All the best, SW Team

“was very dissapointed with wig it really looked like one the colour sould have been with a faint hint of pink but i disagree sent it back”

Helpful Report

Thank you for your feedback. We are so sorry to hear you found your order to be unsuitable. If you do wish to discuss some alternatives, please do contact us on 01484 844557. All the best, SW Team

“Very quick and efficient delivery service. Wig came with clear care instructions. The quality is really good- a little “full” for my tastes, but I put a claw clip in the back for a half-up look, and it works well. The colour match is great.”

Simply Wigs 5 star review on 17th April 2024

Helpful Report

Thank you Sarah for your fab review, we really do appreciate it. We are so happy to hear you have found a way to love your purchase, as you really do look amazing! Hope you have a lovely rest of your day, SW Team

“I like the wig, the fringe is just right as well, but I find it still looks like a wig when it is on and not like real hair, it's soft and fits nice. I just wish the wigs didn't look so thick in the front and to the sides, a lot of people have have fine hair naturally and don't want to have the really thick look.”

Helpful Report

Thank you for your review, we really do appreciate it. We are sorry to hear you find your recent purchase to be a little unsuitable for you! If you do require any assistance in choosing a lower density style, you can call our friendly Customer Service team on 01484 844557 :) We do hope to hear from you again soon, SW Team.

“Beautiful wigs at a very competitive price. I now have 6! Just can't stop buying them. I'm recovering from cancer and I love the transformation. People think that the wigs are my real hair. Excellent customer service.”

Helpful Report

Thank you Judy for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, and have loved 6 styles so far! Did you know if you were to send us an image of you wearing your purchases, you can receive a 15% discount code to use on your next order? Please do contact us on 01484 844557, if you have any queries! SW Team

“Prompt service, excellent hair topper wear it everyday, colour perfect.”

Helpful Report

Thank you Jane for your excellent review, we really do appreciate it. We are so happy to hear you are happy with your recent purchase! All the best to you, SW Team

“Excellent staff and customer service, great company to deal with”

Helpful Report

Thank you Julie for your excellent review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us - we will be sure to pass on your comments to the Customer Service team :) All the best, SW Team

“I am delighted with my new simply Wigs purchase. It is the Amy Small Deluxe in sandyblonde rooted. It has a very natural look because of the roots it is also very soft and not too much hair which I prefer. I was wearing toppers but now I have gone to a fall wig due to considerable hair loss and this is my favourite. Although it's petite it fits perfectly. I love it and look forward to buying more from you.”

Simply Wigs 5 star review on 12th April 2024

Helpful Report

Thank you Lorraine for your fabulous review, and for sharing your purchase with us - you do look amazing! The Amy Small Deluxe wig is a beautiful style, and the colour just looks perfect on you. :) We hope you enjoy the rest of your day, SW Team x

Simply Wigs is rated 4.8 based on 13,119 reviews