Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,134 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick and fast, wrapped beautifully with a treat inside 😀”

Helpful Report

Thank you Estelle for your excellent review, we really do appreciate it. We do hope to be hearing from you again soon, SW Team :)

“I bought this embrace wig as a gift for my daughter, she is absolutely delighted. Thank you for the gift wrap and speedy delivery. Eileen”

Helpful Report

Thank you Eileen for your lovely words, we really do appreciate it. We are so delighted to hear your daughter loves the Embrace wig, it really is a beautiful style. All the best to you both, SW Team

“Absolutely brilliant service, will definitely use again, so professional, thank you.”

Helpful Report

Thank you Bridget for your brill review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“I have alopecia and I've had to wear a wig for years now.i always buy from simply wigs.why would I change when people always ask me who is my hair dresser..I love the volume of this wig.hope it doesn't get expired.it would break my heart.thank you very much.x”

Helpful Report

Thank you Frances for your lovely review, we really do appreciate it. It really is lovely to know you are happy with your purchase, and you have been receiving lovely comments! All the best to you, SW Team

“I bought a lovely head scarf an wen it came I was very happy with it it was packaged lovely an material was lovely too wud highly recommended”

Helpful Report

Thank you Diane for your fab review! We are so delighted to hear you are happy with your purchase, and you would recommend this item to others :) All the best to you, SW Team

“Lovely experience”

Helpful Report

Thank you Juweria for your lovely review, we really do appreciate it. All the best, SW Team

“I think the wigs different colours would benefit from the model wearing them instead of the swatch colours provided. I have had to return wigs as it is nearly impossible to chose wigs in that way. Simply Wigs would also benefit from selling new, modern wigs with versatile colours. Besides that my dealings with Simply wigs and their returns system have always been pleasant and helpful.”

Helpful Report

Thank you Laurentina for your lovely review, we really do appreciate it. We're sorry to hear you have struggled with getting the right colour. We do agree that it is difficult to see the true colour on a computer screen, so please do call our lovely Customer Service team on 01484 844557, and they will do their very best to assist you. Thank you again for your kind words, and we do hope to speak with you again soon. All the best, SW Team x

“Friendly,very helpful staff whenever l've phoned with any query. Prompt service”

Helpful Report

Thank you Mary for your brill review, we really do appreciate it. The lovely ladies on the telephone are always happy to assist, so please do let us know if you require any assistance in the future :) All the best, SW Team

“Very impressed with the service provided. Had to return with as too big, really helpful with the return. Looking forward to getting it right next time”

Helpful Report

Thank you Susan for your kind words, we really do appreciate it. It's so lovely to know you are happy with your Simply Wigs experience! If you do require any assistance in choosing an alternative, please do contact us, we are always here to help :) SW Team x

“The company Simply Wigs is outstanding because they respond super fast to email queries, are great and approachable over the phone always making you feel a welcomed and valued customer, and nothing is too much trouble. My experiences with this company have been positive from the start go, they really do put you at ease. Ordering is very smooth, and returning items (have returned only one in exchange for another) is very easy and stress free. A very professional company dedicated to meeting the needs of its clients. Definitely recommended. Plus, their website is simply the best.”

Helpful Report

Thank you for taking the time to review your experience with us, we really do appreciate it. The Simply Wigs team are always going above and beyond for their customers' needs, so it really is lovely to know you feel to be a valued customer (as you are!). We are also incredibly delighted to hear you are happy to recommend us to others, it really is music to our ears :) We do hope to hear from you again soon, SW Team x

“Excellent delivery presentation and service. The price was competitive too.”

Helpful Report

Thank you Ruth for your excellent review, we really do appreciate it. We are delighted to hear you are happy with your Simply Wigs experience! All the best to you, SW Team

“I have shopped with Simply Wigs for years, and my experience with company has always been satisfactory!!!”

Helpful Report

Thank you Lamija for your fab review and custom, we really do appreciate it. It is so lovely to know you are happy with your experience with us. We do look forward to hearing from you again soon, SW Team

“So happy to find a 'fringe' wig. Excellent product”

Helpful Report

Thank you for your excellent review! We are so delighted to hear you are happy with your purchase. We do hope to hear from you again soon, SW Team

“Professional service with a smile. Decent pricing with excellent quality. Feel respected and wanted as a customer.”

Helpful Report

Thank you Rivka for your excellent review, we really do appreciate it. The team do value each and every one of our customers, so it is lovely to know you have enjoyed your experience with us. All the best, SW Team

“In fact I did not want to give my review unless it is honest, so I gave it a go for almost 4 months ,the hair quality is not even average comparing to its highly cost which is in fact a price of a human hair not a synthetic one , i do not even wear it quite often or in a daily basis but unfortunately it got tangled and messy very fast moreover the cap got loose and I have to make fit by using solid snap clips to hold it on my head .I'm really disappointed and not happy with my purchase. It is not worth it the money I spent at all.”

Helpful Report

Hello Rajaa. Thank you for your review. We are incredibly sorry to hear you are unhappy with your recent purchase from us. I can see that my colleague has contacted you in regards to your order. If you do wish to discuss this further, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

“Easy to use website. Orders dealt with quickly and efficiently. Fantastic company!”

Helpful Report

Thank you Kirstin for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! Hope you enjoy your weekend, SW Team x

“Great service!!! Thank you”

Helpful Report

Thank you for your lovely review, we really do appreciate it! All the best, SW Team

“Didn't like the wig I'd ordered. No hassle returns and was texted when my money was returned. I then chose another one which was perfect. Thank you again this is my third purchase.”

Helpful Report

Thank you Sheree for your brill review, we really do appreciate it. It's lovely to know you found the returns process hassle-free, and your second order was perfect for you! We do hope to hear from you again soon, SW Team

“Good selection and prices. Website is informative. Ordering and delivery all fine.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear you have found all information you required on our website, and you are happy with your experience with us! All the best to you, SW Team

“Love my wig. Have gone grey. I thought it was more appropriate for my age. I have had lots of compliments from people who think it's my own hair.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you love your new purchase! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,134 reviews