Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always used to but from simple wigs, but then was able to get them from nhs. Unfortunately the nhs have preferred suppliers so have to get them there. However, I have occasionally had to buy a new wig and have always found them a trusted company, ladies on phone very pleasant and knowledgeable and kept informed all the way.”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with the experience that you receive from Simply Wigs, as our team do strive for excellence :) We hope that you enjoy the rest of your day, SW Team

“I have bought a few wigs over the years, because I have fine thinning hair. Sadly now I have had to purchase some headwear. I can’t fault simply wigs. Their service is excellent, they keep you informed, quality is also excellent. I always love the little Ferraro Rocher sweet they send. It makes me smile. Lovely company 10/10.”

Helpful Report

Thank you Sharon for your lovely review, we really do appreciate it. We are so delighted to hear that you have been happy with your Simply Wigs experience, and have loved your purchases! All the best to you, SW Team

“I ordered a topper hair peice which was found to be out of stock ,chose another similar also out of stock obviously very popular ,the communication was second to none ,the money paid back into the bank very quickly ,can not fault this company ,would definitely recommend them ,excellent service .”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are sorry to hear that you have experienced stocking issues, however we are delighted to hear that you would recommend the service you received! We will be sure to pass on your thanks to the Customer Service team :) Hope you have a lovely weekend, SW Team x

“Very impressed with the quality and value for money”

Helpful Report

Thank you Cathy for your kind review. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“I am having chemo and leaving it a bit late (I kept most of my hair last time) I ordered four caps. One was delayed a couple of days, coming from abroad but the others arrived in good time. I am very pleased with their fit and comfort.”

Helpful Report

Thank you for your kind review, we really do appreciate it. It's so lovely to know that you are happy with your recent purchases! Hope you have a good weekend, SW Team

“The wig colour was a bit of a false red. I have had to give it away.”

Helpful Report

Hi Rose. Thank you for your review. We are sorry to hear that you are unhappy with your purchase. We do allow customers to return unsuitable items within 14 days of receiving them. If you wish to discuss this further, please do call us on 01484 844557, and we will do our very best to assist. SW Team

“Dimples products Made my wigs look brand new”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you are happy with the products you have purchased! All the best, SW Team

“I am an 'occasional crossdresser'. I bought a wig at Simply Wigs between lockdowns a couple of years ago. I have bought several wigs in the past, but I would say that I have never had better service than at SW. The lady who served me was very well-informed, attentive to detail and entirely accepting of me as a CD (I was in male mode). I was and still am very pleased with the wig; it is the best fitting that I have ever had, and was carefully chosen by the shop for my head size (larger than 'large' for women). I highly recommend the shop at Slaithwaite. *****”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. It really is lovely to know that you were able to find some styles which have been perfect for you! Our Shop Consultant Sue is amazing, by taking care with each and every one of her customers. We will be sure to pass on your many thanks to her. If you need anything further, please do not hesitate to contact us on 01484 844557, and we will do our very best to assist. Hope you have a lovely weekend, SW Team x

“Have found most wigs exellent. Only one did not have a good cut”

Helpful Report

Thank you Barbara for your fab review! It's lovely to know that you have found most styles suitable for you :) If you wish to discuss any further styles, please do contact us on 01484 844557 and we will do our very best to assist. SW Team x

“An excellent and courteous service. The wig was delivered promptly and was of excellent quality and style. No complaints whatsoever with Simply Wigs and I am more than happy to rate them with a very positive 5 stars.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. You are right, the Customer Service team are always going above and beyond for their customers, we will be sure to pass on your thanks :) Hope you have a lovely weekend, SW Team

“Good selection. Quick delivery. Good prices”

Helpful Report

Thank you for your kind review! It's lovely to know you have been happy with your experience with us :) Have a lovely weekend, SW Team

“I’ve used SW for many years, trying different styles. I’ve now found a wig I love so I keep the style and change the colours- lighter in the summer, darker in autumn and downright daring for Christmas. SW are brilliant, helping me with colours, correcting my mistakes and sending fast deliveries. Well done Everyone.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you have been happy with your Simply Wigs experience, and have been able to try and love different colours! We do hope to be hearing from you again soon, SW Team

“Great choice of wigs online but more importantly staff very helpful and knowledgable. Great service”

Helpful Report

Thank you Jane for fab review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, as the team do strive for excellence! Hope you enjoy the rest of your day, SW Team

“Lovely service, packaging and products. I have bought a number of pieces for my mother, she is always happy with them. I had to return an item as I ordered the wrong colour, it was no problem at all.”

Helpful Report

Thank you Helen for taking the time to write a review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, and your mother is happy with her orders :) All the best to you both, SW Team x

“Ordered some shampoo, great product and came with a lovely chocolate. Good service!”

Helpful Report

Thank you for your brill review! It's lovely to know you are happy with your recent purchase, and enjoyed the treat :) All the best, SW Team

“needed to stock up on products to keep my wigs in good condition. Easy ordering, quick delivery, great service : and not forgetting the Ferrero Rocher ‘treat’ included 😊 Thank U Simply Wigs”

Helpful Report

Thank you Thea for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and enjoyed the chocolate treat! All the best, SW Team :)

“I frequently order from Simply Wigs. The orders always arrive promptly, are as described, and are well-packaged. If ever I have called them with a query they are always very helpful.”

Helpful Report

Thank you for your kind review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, as the team always strive for excellence! Al the best, SW Team

“Always good customer service so helpful Wigs are second to none. Unfortunately too much to chose from takes me ages to come to a decision. Not a bad thing. Purchased over 9 years because hair didn’t grow back after chemo. Best wig was a real hair. Love i”

Helpful Report

Thank you Jean for your lovely review, we really do appreciate it. We are so delighted to hear that our Customer Service team could be of assistance, as they are always going above and beyond for their customers! Hope you enjoy the rest of your day, SW Team

“I have been buying my wigs from Simply wigs now for years, I wouldn’t go anywhere else. I live in Plymouth Devon where there isn’t anyone who are better priced than Simply wigs even if I don’t use my prescription I still save money they are always so friendly and helpful. Thank you Simply wigs.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience over the years! We look forward to hearing from you again, SW Team

“As per photo. Beautifully packaged and in timeframe quoted Thank you”

Helpful Report

Thank you Sue for your wonderful review, we really do appreciate it. It's lovely to know that you are happy with your purchase! All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,227 reviews