Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,143 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick despatch. Quality piece. Thanks.”

Helpful Report

Thank you Lesley for your fab review, we really do appreciate it. We are delighted to hear that you are happy with your recent purchase! Love, SW Team

“Perfect customer service. The choice of wigs is the best!”

Helpful Report

Thank you for your fab review! It really is lovely to know that you have enjoyed your Simply Wigs experience, and you are happy with the selection of styles on our website :) All the best to you, SW Team

“As usual i am very satisfied with Simply wigs. They are friendly and very helpful. I would not shop anywhere else.”

Helpful Report

Thank you Eileen for your fab review, we really do appreciate it! We are so delighted to hear you have been enjoying your Simply Wigs experience, and would be happy to visit us again :) All the best to you, SW Team x

“Simply Wigs has been so accommodating in my recent purchase of my wigs. They have been so responsive and so courteous and I have appreciated it so much.”

Helpful Report

Thank you Elizabeth for your excellent review, we really do appreciate it. You are right, the team are always going above and beyond for their customers' needs, and we will be sure to pass on your kind comments of appreciation :) All the best to you, SW Team

“Very pleased with my new wig, wish every company was as pleasant to deal with.”

Helpful Report

Thank you for your lovely words, we really do appreciate it. It really is lovely to know that you have enjoyed your experience with us, as the team do go above and beyond for their customers. All the best to you, SW Team

“I purchased a wig recently from Ireland and was emailing with Laura who was just brilliant with my order and keeping me updated with its progress I definitely will be buying again and I recommend anyone to buy from simple wigs”

Helpful Report

Thank you Mary for your kind review, and for recommending us, we really do appreciate it. Laura is always going above and beyond for her customers, so we will be sure to pass on your many thanks to her. All the best to you, SW Team :)

“I love my new wig.I ordered a large size this time and it is so comfortable. If you haven't before,measure your head you might be surprised!.”

Helpful Report

Thank you Sheree for your brill review, we really do appreciate it! You are absolutely right, measuring your head will ensure the fit will be more comfortable :) We do hope you enjoy the rest of your day, SW Team

“Didn't look real”

Helpful Report

Hello Charlotte. We're sorry to hear that you were unhappy with your purchase. If you do wish to discuss alternatives with us, please do call us on 01484 844557, and we will be more than happy to assist. All the best to you, SW Team

“Easy to order. Customer Services are very helpful. No problems with a return and reorder”

Helpful Report

Thank you for your lovely review, we really do appreciate it. it's so lovely to know that you are happy with your Simply Wigs experience! All the best to you, SW Team

“First wig I’ve ever bought. I sent a photo of my face so the agent could get a sample wig ready. It was the first one I tried on and it was amazing. I loved it straight away, think I’ll wear it even when my hair grows back. Very pleased”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your new style! Hope you enjoy the rest of your day, SW Team

“I've purchased 4 wigs from this company and I have to say they have lived up to all my expectations.Ive had so many compliments i just love them. Thankyou Simply wigs”

Helpful Report

Thank you Annmarie for your wonderful review, we really do appreciate it! We are so delighted to hear that you are happy with your purchases, and seem to be perfect for you :) All the best, SW Team

“Wonderful range of wigs.very good prices .good service .very happy with the quality of the wigs..cant wait to buy another wig ..”

Helpful Report

Thank you Linda for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience and purchases! We look forward to hearing from you again, SW Team

“Service was excellent Unfortunately I had to return a wig although the style and fibre was much better than I expected. I am now going back to toppers but in a quandary,real hair or synthetic? Wish I was able to visit the showroom.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We are sorry to hear that your order was unsuitable, and you will struggle to visit our shop in Huddersfield. If you do require any assistance in choosing an alternative, please do contact us, we are always here to help :) SW Team

“The wig was great quality but unfortunately was the wrong colour for me. It was very easy to return, rang simply wigs for return number to add onto label which came with wig. It was refunded very quickly and will look again for another colour.”

Helpful Report

Thank you Pat for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! Please do contact us on 01484 844557, if you require any assistance in choosing an alternative. All the best, SW Team

“I am impressed with a service. There was aprice match I have requested. Quick response and adjustment. I did not have a chance to try a cap yet but will have to do it soon. I hope it wipl be as good as reviews 😉. The item was wrapped nicely and discretly. Only a long waiting time, so aprox 2 weeks, could be a field for improvement. Thank you”

Helpful Report

Thank you Urszula for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent experience and purchase with us! We are sorry to hear that you had to wait around 2 weeks for your order. We do not hold any stock here, and order items in from our suppliers either in the UK or overseas. If you contact us prior to placing another order, we shall be more than happy to provide you with an estimated delivery time :) All the best to you, SW Team

“The wig was way above my expectations”

Helpful Report

Thank you Elinor for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and is above your expectations! All the best to you, SW Team

“This is the second hairpiece of the same style, and to be honest, it's not as good as the first one. It's not as full as the other one, you can totally see the brown/orange claw and it doesn't hang as nicely as the first. I gave the other one 5 stars, this one only 3. Sorry Simply Wigs!!”

Helpful Report

Thank you Val for your review. We are sorry to hear you were not 100% satisfied with your second hairpiece from us. Please be reassured that you have 14 days to return back unsuitable items for a refund. If you do require any assistance in choosing an alternative, please do contact us. SW Team

“After carefully chosing my Ellen Wille wig, wasn't too confident about buying on line,(I already purchased the same brand from a local shop). It arrived beautifully packaged and i loved it the moment i put it on, very natural looking, colour just as shown on the add. I love it, as do all my friends and family. Very versatile too, can tie back, use hair clips etc. Very happy customer, will be wearing it till my hair grows back..and maybe longer!”

Simply Wigs 5 star review on 25th March 2023

Helpful Report

Thank you Helen for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, as you do look fabulous! If you do require any assistance in the future, please do call 01484 844557, and one of our friendly Customer Service team will be more than happy to assist :) All the best to you, SW Team

“Excellent customer service, so friendly and helpful! Recently bought Simmer Elite by Raquel Welch, my favourite to date!”

Helpful Report

Thank you Rachel for your excellent review, we really do appreciate it! We are so delighted to hear that you are happy with the Simmer Elite, as this is a Simply Wigs favourite, and looks amazing on you :) We do hope you enjoy the rest of your day, SW Team x

“The quality is held to a high standard. In addition to its customer service.”

Helpful Report

Thank you Natasha for your brill review, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases, and enjoyed your experience with us! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,143 reviews