Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,120 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2025

606

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a wig comb, excellent service and the chocolate in a box was a lovely gesture x”

Helpful Report

Thank you Sandra for your excellent review! It's lovely to know you have enjoyed your experience with us (especially the chocolate treat). All the best, SW Team x

“Excellent company to deal with. Always so helpful with customers. Highly recommend .”

Helpful Report

Thank you Yvonne for your excellent review, and for recommending us - we really do appreciate it! All the best to you, SW Team

“I felt confident that I would have a good experience with this merchant given their reputation and dedication to the wig-wearing community, and I was right! I ordered internationally (to the US), and as soon as I placed my order, they reached out to me to ensure I was fully informed regarding the details involved with international orders, and to ensure I was comfortable proceeding. I really appreciated that. I received my order more quickly than I anticipated, and was delighted at their extra touches--they wrapped the wig box, included care instructions, and there was even a little chocolate treat packed into the box! I am very satisfied with my experience. Thank you, Simply Wigs!”

Helpful Report

Thank you Jay for taking the time to write your review, we really do appreciate it. We are so delighted to hear you had enjoyed your first experience with us, as the team do like to ensure all customers are in-the-know of all information needed on their orders. It's also lovely to know you loved the packaging - we will be sure to pass on your feedback to the fabulous warehouse team! We do hope to hear from you again, SW Team x

“Hugh quality products which arrived beautifully packaged.”

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Thank you Lorraine for your fab review! We are so happy to hear you have been loving your purchases. All the best, SW Team

“This is the second one that I've bought. It looks very natural and lasts for a long time. The colour is nice too.”

Helpful Report

Thank you Diane for your fab review, we really do appreciate it. All the best, SW Team

“I bought 2 x downward comb, curly wigs, have had them before, but must say when on holiday I do abuse them, going in pool etc. They do stand up very well, they are so lifelike that even people who know me think I have been to hairdressers, I wouldn't be without mine, brilliant if you haven't got time to sort your hair. Good quality, delivered on time , good well managed Company would definitely recommend them,”

Helpful Report

Thank you Lynda for taking the time to write your kind review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your hairpieces, and seem to be perfect for your needs! Hope you have a lovely rest of your day, SW Team

“The best conditioner I have ever purchased,Thank you. Mr j k White”

Helpful Report

Thank you Julien for your brill review! We are so happy to hear you are happy with your new product. All the best, SW Team

“I am very pleased with my new wig fit is perfect looks amazing and as always very good quality with quick delivery wouldn't buy from any other company x”

Helpful Report

Thank you Iris for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your new style, and is perfect for you. All the best, SW Team

“Wonderful service. What I ordered is what I received. Looking good.”

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Thank you Elizabeth for your wonderful review! We are so delighted to hear you are happy with your order. All the best to you, SW Team

“Was very nice just want some times a smaller covering for the crown but can't find any”

Helpful Report

Thank you Carol for your review. If you do require any assistance in choosing an enhancer, please do contact us on 01484 844557, and we will do our very best to assist. SW Team :)

“Very reliable, helpful and trustworthy company. I fully recommend them”

Helpful Report

Thank you Jillian for your kind review, and for recommending us! We are so happy to know you have enjoyed your experience with us. All the best, SW Team

“3 stars - but mainly because I didn’t realise comb to attach to hair was so big - my arthritic hand can’t work it properly and too big for my fine hair. Actual hair piece well made”

Helpful Report

Thank you for your feedback! We're sorry to hear you find the attachment to be too big for you. If you do find an order to be unsuitable for you, we do allow our customers 14 days to return an order back to us for a refund. Please do contact us on 01484 844557, if you require any assistance in choosing an alternative. SW Team

“Hi all at simply wigs, I have been with you for quite a few years and not once have I been dissapointed, I recently 're ordered a favourite wig but unfortunately would be quite a long wait, I presume because it's so popular, however I was asked to have a good look at similar wigs and sent off for another ,I wasn't sure because the colour was so different, but as usual lovely simply wigs ladies put me ease , if not happy send it back, I'm happy to say I love it, so again Thank you again and for your help and patience...joyce”

Helpful Report

Thank you Joyce for your brill review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! The team do go above and beyond for their customers' needs, so they are incredibly delighted to hear you are happy with your new style and colour :) If you require any assistance in the future, please do contact us on 01484 844557. SW Team

“Excellent response and customer service. Speedy delivery too! Delighted!”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, and had your order delivered quickly :) All the best, SW Team

“What can I say, these ladies are infinitely patient and helpful. I haven't found my dream wig yet but with expertise I'm sure I will.”

Helpful Report

Thank you Maureen for your fab review. We are so delighted to hear you are happy with your Simply Wigs experience. All the best, SW Team

“Pleased with Tape I purchased it has good adhesion also pleased with price will definitely order again”

Helpful Report

Thank you Gordon for your fab review! We are happy to know you are happy with your recent order. All the best, SW Team

“thank you Simplywigs for your good service and fast shipping. Great products. Recomend.keep up your good work”

Helpful Report

Thank you Rute for your review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best, SW Team

“This is the best wig, I have ever had, the thickness the quality everything delighted. I get so many compliments and have been asked which hairdresser I go to, so that says it all”

Helpful Report

Thank you Jacqueline for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and you have been receiving compliments on your new look! All the best, SW Team

“Great company with a wide variety of hair pieces”

Helpful Report

Thank you for your brill review! We are so delighted to hear you are happy with the selection of hairpieces on the website :) All the best, SW Team

“Simply Wigs are a brilliant company, I am so glad I found them. I love the way the lovely wigs are packaged and delivery is very quick. Their customer care is first class and they have an excellent website. A big thank you to the staff at Simply Wigs from Ann”

Helpful Report

Thank you Ann for your brill review, we really do appreciate it. The Simply Wigs team are always going above and beyond for their customers, and love to package the orders like a gift :) If you require any assistance in the future, please do contact us! SW Team

Simply Wigs is rated 4.8 based on 13,120 reviews