Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,283 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, the products & team at Simply Wigs are FAB! I’ve had several wigs & hair pieces over the years & can recommend their quality products & excellent customer service.”

Helpful Report

Thank you for your excellent review and recommending us, we really do appreciate it. If you need any guidance in the future, then please do not hesitate to contact us :) SW Team

“Excellent customer service, my first choice was out of stock and they went above and beyond to find a suitable alternative, tracking down the last one in the supply chain. I was very impressed 😃”

Helpful Report

Thank you for your fab review, we really do appreciate it. Your are right, our Customer Service team strive for excellence, and always go above and beyond for their customers :) We hope to be hearing from you again soon. SW Team x

“Good website and wide choice of wigs - 1 star deducted due to lack of choccie in latest delivery - ha ha!”

Helpful Report

Thank you Susan for your review, it is very much appreciated. We will make sure you get a chocolate in your next order! All the best, SW Team :)

“Simply Wigs are fantastic. They offer a great range, competitive prices and fast service. If ever I need any advice they are very helpful. I have no hesitation in recimmending Simply Wigs.”

Helpful Report

Thank you Liz for your fantastic review and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience, we are always here to help. All the best, SW Team x

“Always Five Star Service.”

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Thank you for your kind review, it is very much appreciated :) SW Team

“Disappointed with all the wigs I had ordered from other companies. Living overseas, I have to rely on on line ordering. What a joy to find Simply wigs. I ordered two. Both fit perfectly. The colours were exactly the same as in the brochure. I can wear wigs with confidence now, as they look like real hair. I will certainly order again from this company.”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience, and you love your purchases! We look forward to be hearing from you again. SW Team x

“Excellent customer services, kept informed on purchase. Received warm, professional advise on different wig brands. SW are the most trustworthy company out there.”

Helpful Report

Thank you Deeba for your excellent review, we really do appreciate it. We are delighted to hear that you have loved your experience with us! We hope you enjoy the rest of your day, SW Team x

“So helpful - even when you take ages to decide and then send the wig back!! The replacement I chose in the end is now my favourite, so thank you. Great patience, knowledge and always a friendly manner. I highly recommend them.”

Simply Wigs 5 star review on 30th September 2021

Helpful Report

Thank you Frances for your kind words and sharing your fabulous purchase with us, you look amazing! We are delighted to hear that you have enjoyed your Simply Wigs experience, and that you would recommend us, we really do appreciate it. Hope you enjoy the rest of your day. SW Team x

“I love the style and it’s good quality. I would recommend it.”

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“Wonderful company to deal with, quick efficient service and delivery. Amazing choice of wigs and accessories. I wouldn't buy my wigs from anywhere else.”

Helpful Report

Thank you for your review, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience :) We hope to be hearing from you again soon. Hope you enjoy the rest of your day, SW Team x

“Good quality product!”

Helpful Report

Thank you Sarona for your fab review. We are delighted to hear that you love your purchase! All the best, SW Team

“A wonderful service. After placing my order I have received an email with a concern for one product. All my products are for synthetic hair apart from one that is for human hair. I thought it was really lovely that somebody took the time to care and ask. The order came very quickly and I even found a little chocolate inside. It´s the little details that make the difference. I will definitely use simply wigs again and I recommend 100%”

Helpful Report

Thank you Alexander for your lovely review and recommending us, we really do appreciate it. We are delighted to hear that you are happy with the Customer Service and have enjoyed your experience. We look forward to be hearing from you again! SW Team x

“Very good service throughout. Really helpful, just sweet people, thank you.”

Helpful Report

Thank you Marion for your kind review, we really do appreciate it :) We hope to be hearing from you again soon, SW Team

“I had no problems with my order from Simply Wigs. They delivered quicker than I had anticipated and were very helpful when I telephoned for some advice.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience, we are always here to help. SW Team x

“Absolutely delighted with them”

Helpful Report

Thank you for your review. We are delighted to hear you have enjoyed your experience :) SW Team

“I have been liaising with Laurel and I am extremely happy with all my contacts with her. Everyone I have spoken to has been very helpful and a credit to the company”

Helpful Report

Thank you Sally for your wonderful review, we really do appreciate it. We are delighted to hear that you love our Customer Service. We will be sure to pass on your thanks to Laura :) All the best, SW Team x

“Muy buen servicio”

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Hello Juana for your kind review, we really do appreciate it :)

“Helps to get back self confidence after loosing my hair with alopecia”

Helpful Report

Thank you for your kind words, we really do appreciate it. All the best, SW Team x

“It is easy to give 5 stars to Simpy Wigs. They have a fantastic range of wigs, hairpieces and accessories. The delivery is very fast and discreet. They give good advice if needed. A very professional company that you can rely on.”

Helpful Report

Thank you Marilyn for your fantastic review, it is highly appreciated. We are delighted to hear that you have loved your experience! We hope to be hearing from you again soon. SW Team :)

“Excellent service. Made 3 separate orders, always updated on stock and delivery time. Delighted each time with all turbans I ordered. On receipt like receiving a special present, so nicely wrapped and packaged and always with a chocolate. Especially nice at a difficult time. Thank you.”

Helpful Report

Thank you Margaret for your wonderful comments, we really do appreciate it. We are delighted to hear that you have enjoyed your experience at Simply Wigs, we are always here to help :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,283 reviews