Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“They are very helpful and friendly to talk to and goods are sent out as soon as possible.”

Helpful Report

Thank you Patricia for your brill review, we really do appreciate it. You are right, the team do their very best to ensure each order is sent as soon as possible, as we do know how difficult it is containing the excitement of a new style :) All the best, SW Team

“Very pleased with the Coco wig. Colour Auburn sugar, I just love this item.”

Helpful Report

Thank you Lis for your fab review, we really do appreciate it! It's so lovely to know you are happy with the Coco wig. Such a fabulous look :) All the best to you, SW Team

“I ordered Disc, in average size and it fits perfect. Love the style and the fibers are beautiful.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with the Disc wig, as this is one of our most popular asymmetrical styles! All the best to you, SW Team x

“The customer service is absolutely excellent the choice is really good too. Only problem is stock is not readily available and you cannot guarantee it will be delivered when waiting 3 to 4 weeks.”

Helpful Report

Thank you Patricia for your review, we really do appreciate it, We are sorry to hear about the waiting time on your orders. If you contact us on 01484 844557 prior to you placing an order, we will be sure to inform you of the lead times. All the best, SW Team

“Have always had excellent customer support from your telephone advisory team. Anne Williams”

Helpful Report

Thank you Anne for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best, SW Team

“Excellent quality wigs + professional and friendly service.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your experience with us. All the best, SW Team

“First time buying a wig from simply wigs its amazing fabulous quality, I bought online as I live to far away to visit shop, the help and advice was above and beyond thank you so much, I highly recommend simply wigs 😃😃😃”

Helpful Report

Thank you Jane for your fab review, and for recommending us, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best, SW Team

“Such friendly honest and sincere. Should call themselves S.W. S.W. Simply Wigs Simply Wonderful.”

Helpful Report

Thank you Jean for your lovely review, we really do appreciate it! We are so delighted to hear you are happy with your experience with us :) We do hope to hear from you again soon, SW Team

“The quality of the merchandise is really good, but the delivery time of approx 3 weeks is poor.”

Helpful Report

Thank you Amanda for your kind words. It's lovely to know that you are happy with your purchases. We are however sorry to hear about the delays in your order. If you contact us on 01484 844557 prior to your order, we can inform you of the stock availability and delivery times. Please do let us know, if we can be of any assistance in the future. SW Team

“Am absolutely delighted with my purchase from Simply Wigs, the service is second to none and my hair enhancer is brilliant, will be back for more!”

Helpful Report

Thank you Lynne for your brill review, we really do appreciate it! It's so lovely to know you are happy with your purchase, and experience with us. All the best to you, SW Team

“Great service. Helpful, cheerful and I enjoy the chocolate treat!”

Helpful Report

Thank you Virginia for your kind words, we really do appreciate it. It's lovely to know you have enjoyed your experience (and chocolate treat) with us! All the best to you, SW Team :)

“Really excellent and helpful advice. Very prompt delivery. Superb products and in the event of a difficulty with colour match absolutely no difficulty and helpful advice as to something more suitable, and if nec no quibble refund. Excellent firm with a very positive and customer friendly service.”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us, as the team do go above and beyond for their customers' needs :) We do hope to be hearing from you again soon, SW Team

“Hello i am so thrilled to have my order two clip on curl clip on pieces good price service brilliant replies always very pleasing and pleseant yes will recommend anytime thank you happy me”

Helpful Report

Thank you Patricia for your brill review, and for recommending us, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us, as the team do to go above and beyond for their customers :) All the best, SW Team x

“I've been buying my wigs from SW for several years now. Their service is second to none. On the rare occasion when I have returned purchases (what was I thinking, long and blonde at nearly 70🤣) the process has been fast and efficient. The phone or email contact equally proficient.The vast range of choice, the outstanding website. The website is what keeps me coming back though. The 360° view shows the wig straight out of the box, which is invaluable to me as I am not good at styling. The customer photos are great to give an idea of how the wig actually look, although I'm not brave enough to send one in. I do sometimes look at other websites but have never found a company to match. I managed to travel to their premises once, quite a distance from me, and found everyone warm and welcoming so would recommend if you are local.”

Helpful Report

Thank you Susan for taking the time to review your experience with us, we are so delighted to hear that you have enjoyed this, and would recommend us to others! It's so lovely to know that you find all information on the website helpful, as the E-Commerce team do try to make each product as informative as possible :) We are also incredibly grateful to have you as one of our customers for some time. Thank you again Susan for your kind words, it is much appreciated :) All the best to you, SW Team x

“Always polite and efficient even with small purchases”

Helpful Report

Thank you Sandra for your kind words! It's lovely to know you have enjoyed your experience with us. All the best, SW Team

“Prompt service. Good products”

Helpful Report

Thank you Elizabeth for your brill review! We really do appreciate it. All the best, SW Team x

“Always on time and with a yummy chocolate!! Thank you!”

Helpful Report

Thank you Fiona for your fab review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“I am delighted with my wig Mallow and I have worn this style for some time. Simply wigs are very efficient and deal with orders very quickly”

Helpful Report

Thank you for your kind words, we really do appreciate it. It's so lovely to know the Mallow wig is perfect for you! Please do contact us, if you require any assistance from us in the future! All the best, SW Team

“Brilliant service from me telephoning to ask about the wigs to me receiveing the wig .Staff on end of phone very knowledgable and friendly .could not have been more helpful.Wig is just as describe .will definitely be ordering from Smimple wigs again.”

Helpful Report

Thank you Lynda for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us, and you will be visiting us again :) All the best to you, SW Team x

“Received my order very quickly fits perfectly and very comfortable, sorry I didn't get round to getting in touch sooner”

Helpful Report

Thank you Mary for your excellent review! We are so delighted to hear that you are happy with your purchase, and fits you perfectly :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,135 reviews