Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,237 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with customer services and the ordering process. I am even more impressed with the returns. All very helpful especially when you select a wig that is the wrong shade and style.”

Helpful Report

Thank you for your kind words, we really do appreciate it. It's so lovely to know that the Customer Service team could help you find the right one for you! Hope you enjoy the rest of the week, SW Team

“Superb customer service, very helpful on the telephone with suggestions on colour and fixing mechanisms. Very high quality hair piece which looks completely natural when clipped in. I am hairdresser and will be certainly recommending to clients.”

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Thank you Deborah for your lovely review, we really do appreciate it. Our Customer Service team are so delighted to hear they could be of assistance! All the best, SW Team

“Very pleased with the quality of the products and great service.”

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Thank you Jenny for your great review, we really do appreciate it. It's lovely to know that you are happy with your purchases! All the best, SW Team

“Fantastic service, lovely products!”

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Thank you for your fab review, we really do appreciate it! Hope you enjoy the rest of the sunny day, SW Team :)

“Helpful friendly amazing amazing amazing perfect x”

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Thank you Janet for your kind review. We are so delighted to hear that you love your purchase! All the best, SW Team x

“Five star help and service. Very quick delivery time, beautifully packaged and I’m delighted with my wig! I shall definitely be ordering from you again, and have no hesitation in recommending you to my family and friends. Dee in Sydney Australia”

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Thank you Dehlia for your fab review and for recommending us, we really do appreciate it. We are so delighted to hear that you love your purchase and was delivered to you safely :) All the best, SW Team

“Quick and easy to order. Becca at customer service was really quick on answering any queries and was very helpful.”

Helpful Report

Thank you Irene for your wonderful review, we really do appreciate it. Becca is always going above and beyond for her customers, and we will be sure to pass on your thanks to her :) All the best, SW Team

“My whole experience with Simply Wigs - from choosing a style of hair enhancer, deciding on the best possible colour match to placing and receiving my order has been second to none! I was worried that buying a hair enhancer online could be a bit hit and miss and I didn’t want to make the wrong decision and be disappointed when it arrived , so I contacted the team for advice on the best colour match for my needs and the girls couldn’t have been more helpful.( I’m sorry I can’t remember the name of who it was helped me) She went away and compared swatches against another purchase I’d made with another company and came back with a recommendation,which I duly ordered. When it arrived I was absolutely delighted with the colour and style, it was so ‘me’ I couldn’t stop looking at myself in the mirror - no more shiny scalp, thin fine hair not lying right - such believable natural volume. I have to admit I was quite emotional, but in a good way! I took it to my hairdresser who cut and styled it to my style and have worn it on evenings out and even when I stayed at Gleneagles recently! I felt so confident and glamorous. I would definitely recommend Simply Wigs to anyone , and will be making other purchases from them from now on.”

Simply Wigs 5 star review on 8th June 2022

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Thank you Hilary for taking the time to write such a wonderful of your experience, we really do appreciate it. The Simply Wigs team completely understand how difficult it can be going through hair loss, so we are all here to support our customers 100% with any questions they have, or if they just want to chat. We are so delighted to hear that you have found a style which is most suitable for you, the picture just shows how amazing you look! Thank you again for recommending us, it really does mean a lot to us. All the best to you, SW Team x

“Brilliant fast and very efficient delivery was in a couple of days and does exactly what it's supposed to they get a 10/10 from me”

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Thank you Aiyona for your brill review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team x

“Fantastic prompt replies to all my queries! And the communication was superb and bang on! Highly recommended.”

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Thank you for your lovely review and recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Great wigs,great service.”

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Thank your fab review, we really do appreciate it. It's so lovely to know you have enjoyed your experience :) All the best, SW Team

“Easy to order and incredible service and choice. Very pleased with past purchases.”

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Thank you for your fab review, we really do appreciate it! It's so lovely to know that you have been happy with your purchases! All the best, SW Team

“Excellent service”

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Thank you Julie for your excellent review, we really do appreciate it! All the best, SW Team

“Very happy with the purchase, service and delivery. Highly recommended seller.”

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Thank you Joan for your lovely review and for recommending us, we really do appreciate it. All the best, SW Team

“I've tecently purchased a Jon Renau HD topper in Shaded Praline. What a gorgeous shade!! It looks so natural and no one would guess it isn't my own hair. Thanks to all the ladies at Simply Wigs, in particular Emmabee for chasing the ever-changing shade availability caused by the covid aftermath. You are all stars!!”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, and love your recent purchase! We will also be sure to pass on your thanks to Emma-Bee, she is a star! All the best, SW Team x

“Very good service,but the wig the wrong colour.I was dissapointed.I will try again.Celia Finney.”

Helpful Report

Thank you Celia for your review. We're sorry to hear that you are struggling to find the perfect colour. Please do not hesitate to contact us on 01484 844557 if you require any assistance, we are always here to help. SW Team

“I find simply wigs very proffesional and have great cutomer service, the wigs are good and there is good advice if you need it.”

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Thank you Janice for your fab review, we really do appreciate it! We are so happy to know that you have enjoyed your Simply Wigs experience :) All the best, SW Team

“My experience with simply wigs was outstanding, from speaking to them on the phone, to prompt replies to email and if you ask them a question they will give you the answer and advice. People like me who is suffering first stage hairloss, or advance hairloss need good people like simply wigs who are caring, experienced, helpful people. So a big thank you”

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Thank you for taking the time to write such a wonderful review of your experience with us, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, as our Customer Service team are always going above and beyond for their customers' needs. Hope you enjoy the rest of your day, SW Team

“Fab company to deal with. I always get my hair from them and they are so helpful if you have to exchange. Highly recommend.”

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Thank you for your fab review and recommending us, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience! All the best, SW Team

“Thankyou to Emma Jay at Simply Wigs, having been let down by several local salons, and then having two very bad internet purchases, finally some good honest advice and a wig that looks great and fits!!!! Emma Jay picked both the best style and colour for my face shape, and I have had many positive comments about my new do! I can thoroughly recommend both the customer service and the products.”

Helpful Report

Thank you Rachel for taking the time to write such a wonderful review of your experience, we are so delighted to hear that you have enjoyed it! Emma-Jay is always going above and beyond for her customers, and we will be sure to pass on your thanks to her :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,237 reviews