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Simply Wigs Reviews

4.8 Rating 13,285 Reviews
96 %
of reviewers recommend Simply Wigs
4.8
Based on 13,285 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Good service
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Thank you for your review, it is very much appreciated :)
Absolutely gorgeous. So well made, beautifully packaged. Will order again.
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Thank you for your brill review! We are delighted to hear that you love your purchase! We look forward to be hearing from you again. Enjoy your weekend. SW Team
Delivery was really fast. Excellent quality overall very happy πŸ˜ƒ loved the chocolate too Thank you 😘
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Thank for your review, it is very much appreciated. We are delighted to hear that you are happy with your purchase! Have a lovely weekend. SW Team
With the tremendous rise in the popularity of top pieces....the quest to find the right colour is still difficult. I think that companies have to accept that returns are guaranteed, as long as they are perfect for resale. Simply wigs used to deny sales to those who have returned more than one item. Having said that SW is the best site for viewing the products 360 degrees. The prices are also higher than others.
Helpful Report
Thank you for your review. We understand it can be incredibly difficult purchasing online, which is why we are able to offer returns. If we do notice that a customer is returning a lot and seems to be struggling, we will always try guide and assist them the best we can and would never deny any sale. If you do ever need any guidance, please do not hesitate to contact us on 01484 844557.
I bought the hair care set for real wigs. This was the best price I found online and postage was free. The package arrived before the given date and it was beautifully packaged. I felt like I was receiving a gift. The box it arrived in was plain with nothing on it so very discreet. Inside the box was a tiny gift box on top containing my favourite chocolate. The care set was packaged in purple tissue paper and inside that was a lovely net bag tied up with white ribbon. The instructions on the shampoo etc are clear and easy to understand I am delighted.
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Thank you Stella for taking the time to write such a lovely review! We really do appreciate it. We are delighted to hear that you are happy with your purchase and have enjoyed the Simply Wigs experience. We hope to hear from you again soon :) Enjoy your weekend. SW Team
Great customer service and quick delivery. Would definitely recommend.
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Thank you for your kind review and recommending us, it is very much appreciated. Enjoy your weekend :) SW Team
Always prompt deliveries
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Thank you for your review, it is very much appreciated :) SW Team
I bought a couple of turbans as I am going through chemo. Simply Wigs have a great range and I was very happy with those I bought from the Christine range. The prices are competitive and the postage and packing cost was lower than I expected. The items arrived promptly, neatly packaged without any plastic. Excellent service.
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Thank you for your excellent review. We are delighted to hear that you are happy with your purchase and experience! We hope to hear from you again soon. Enjoy your weekend. SW Team
This is the most amazing wig I have ever had . It is a perfect fit and it looks so natural . I feel a million dollars in it .
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Thank you Margaret for your fab review. We are delighted to hear that you are happy with your purchase. Hope you enjoy your weekend. SW Team
Brilliant Fast service and excellent condition Love that you get a personal message in the box too and tips tk care for the wig . V .useful
Helpful Report
Thank you for your brill review. We are delighted to hear that you are happy with your purchase and experience! Enjoy your weekend :) SW Team
I had to return and reorder a different wig as the first one was too long for me. The return was done very quickly and efficiently. Always a good service from the Simply Wigs TeamπŸ˜€
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Thank you for your kind review. We are delighted to hear that you are happy with our Customer Service :) If you require any further assistance then please do not hesitate to contact us on 01484 844557, we are always here to help :)
Really pleased with my order. Packaged with care and was exactly as the description. Thank you for meeting my expectations- I also ordered other items which are equally as good overall I’m really pleased with the service I have received. Would definitely recommend.
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Thank you Christine for your lovely review and recommending us. We are delighted to hear that you have enjoyed the Simply Wigs experience. If you require any assistance regarding any future appointments then please do not hesitate to contact us on 01484 844557. SW Team
Great service and real quality headwear.
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Thank you Frances for the fab review, it is very much appreciated :) Enjoy the rest of your day! SW Team
Brilliant! The service is quick and friendly and the website is easy to use. Thank you so much πŸ’›
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Thank you for the brill review! We are delighted to hear that you loved the Simply Wigs experience. We hope to be hearing from you again soon :) SW Team
The Ellen Wille silicon sheet is effective for that extra security.
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Thank you for the review :) We are delighted to hear that you are happy with your purchase! SW Team
Fantastic service. Quality and value for money excellent. Great customer service. Would definitely recommend.
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Thank you for your excellent review and recommending us. We are delighted to hear that you love our Customer Service, we are always here to help. Enjoy the rest of your day. SW Team
Great service, good choice and website easy to navigate. Came within the expected timeframe.Lovely wig, third Ellen Wille in my collection- would recommend Simply Wigs and Ellen Wille wigs. Nice touch with the Chocolate gift
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Thank you Susan for the lovely review and recommending us. We are delighted to hear that you are happy with your purchase. Hope you enjoy the rest of your day. SW Team
excellent experience, I will recommend in case of need to the people I know your great site .... thanks for everything
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Thank you Mara for your wonderful review and recommending us. We are delighted to hear that you have enjoyed the Simply Wigs experience. Enjoy the rest of your day. SW Team
The false eyebrows are natural and easy to apply. The colour is good. I have lost my natural eyebrows and these are a great confidence booster. Much better than pencils. I wish they were a little broader is the only downside. And I have to remember not to rub my face as they do get damaged. I find they last 2 days max.
Helpful Report
Thank you for your review, it is very much appreciated. We are delighted to hear that you are happy with your purchase. If you would like further guidance on any future orders, then please do not hesitate to contact us on 01484 844557. Enjoy the rest of your day. SW Team
Absolutely amazing , the wig acts like natural hair , stays in place , looks fab and has given me some confidence back .
Helpful Report
Thank you for your lovely review. We are delighted to hear that you love your purchase :) Hope you enjoy the rest of your day! SW Team
Simply Wigs is rated 4.8 based on 13,285 reviews