Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,247 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Ordered hairspray, it’s really good. Very pleased with your service. Delivery fast. Will definitely visit and order again. Thank you,”

Helpful Report

Thank you Anne for your wonderful review. we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience. We look forward to be hearing from you again! SW Team :)

“Excellent service as you contacted me when one item was discontinued. The item that I ordered was smaller than I thought it would be but not a problem. Good quality.”

Helpful Report

Thank you Jan for your excellent review, we really do appreciate it. It's lovely to know you are happy with the Customer Service, the team are always going above and beyond for their customers. All the best, SW Team

“I have been using Simply Wigs for a few years and have tried various styles. Reckon I've saved a small fortune in hairdressers. I quick updo and I'm done. My fine hair has got the volume it needs without the faff.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear that you love your purchases! All the best, SW Team :)x

“This company has one of the best customer service,very helpful and friendly.The wigs are fabulous! I’m long time customer and I’m not going anywhere! Thank you xx”

Helpful Report

Thank you for your fab review, we really do appreciate it. Our Customer Service team are so happy to know you have enjoyed your experience with us. Hope you enjoy your weekend! SW Team x

“Excellent website and services”

Helpful Report

Thank you for your excellent review. We are thrilled to hear you have enjoyed your experience! All the best, SW Team

“Prompt delivery, wig was fine for the money but didn't suit me. No quibble return and refund with email confirmation of progress. Would use this company again.”

Helpful Report

Thank you for your fab review, we really do appreciate it! It's so lovely to know that you have enjoyed your Simply Wigs experience. We look forward to be hearing from you again :) SW Team

“Always beem pleased and there is always a friendly voice at the other end of the phone if you need to speak tosomeone,”

Helpful Report

Thank you for your kind review, we really do appreciate it. Our Customer Service team are delighted to hear you are happy with your expeirence! All the best, SW Team

“fast service, nicely packed, and a wide variety to choosefrom.”

Helpful Report

Thank you Maggie for your lovely review. We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team :)

“Great website, easy to order and arrives quickly and a free chocolate, what's not to like! Excellent service.”

Helpful Report

Thank you for your excellent review! It's lovely to know you are happy with the service you have received, and enjoyed the chocolate :) All the best, SW Team

“The member of staff I spoke to couldn’t have been kinder or more helpful. I had ordered the wrong colour and the return process was so easy and the refund was so quick. I recommend this company 100%. A pleasure to deal with.”

Helpful Report

Thank you Lisa for your kind words and recommending us, we really do appreciate it. We are delighted to hear that you are happy with your Simply Wigs experience! All the best, SW Team

“I always find the Simply Wigs staff helpful, friendly and so lovely. I've been buying my wigs from them for years and will continue to do so. Highly recommended xx Sharon Boxall xx”

Helpful Report

Thank you Sharon for your lovely review and recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us over the years :) Hope you enjoy the rest of your day, SW Team x

“I’m really pleased with my purchase and customer service experience with Simply Wigs. I spoke first to someone on the phone about my colour choice, they were very helpful. Ordering was very easy and my beautiful wig arrived very quickly discreetly packaged and wrapped so nicely inside with a chocolate too! I love Simply wigs website it is so informative giving lots of detail about each wig! Wig wisdom is amazing too. Thank you!”

Helpful Report

Thank you Clare for your kind words, we really do appreciate it. Our Customer Service Team are delighted to hear that you have found the perfect style and colour, they are always here to help :) It's also lovely to know you find our website informative, we will be sure to pass on your feedback to our E-Commerce Team. All the best, SW Team!

“Simply wigs - simply great ! Great selection of products and fast delivery. Thank you.”

Helpful Report

Thank you for your lovely review. It's lovely to know you have enjoyed your experience with us! All the best, SW Team

“Quick delivery. Nice”

Helpful Report

Thanks for your fab review, we really do appreciate it! SW Team

“I now have 2 simply wigs the same colour,so no worries if I need to shampoo one. They are really excellent wigs and they didn’t cost a fortune”

Helpful Report

Thank you for your excellent review! We are so happy to hear that you love your purchases :) Hope you enjoy the rest of your day, SW Team

“Only purchased some hairpiece conditioner and was very pleased with the friendly communication. Browsing the website would encourage me to return for further items. Good delivery and a free chocolate, great, thanks.”

Helpful Report

Thank you Maureen for your kind review, we really do appreciate it. It's lovely to know that you enjoyed your expeirence with us. All the best, SW Team :)

“Speedy delivery and kept updated on the status of my order. Brilliant service!”

Helpful Report

Thank you Tracey for your brill review, we really do appreciate it. It's lovely to know that you have enjoyed your expeirence with us! All the best, SW Team

“Very good products”

Helpful Report

Thank you for your review, we really do appreciate it :) SW Team

“Disgraceful they take your money and send you what every they want there was nothing about my order that was right returns policy all appalling”

Helpful Report

Hello Pauline. Thank you for your review. I can see that the team have contacted you regarding your issue. Please do contact us if we can be of any assistance. SW Team

“I am disappointed in Simple wigs. I had to return enhancer as wrong colour. They don't seem to have what you want in stock, they have taken my money though, I was hoping to be wearing it by now.”

Helpful Report

Hello Diane. Thank you for your review. I can see that you have been corresponding with the team to resolve this. Please do let us know if we can help in any further way. SW Team

Simply Wigs is rated 4.8 based on 13,247 reviews